bookmarks and history no longer displayed

I have received the bookmarks etc. no longer functional message on opening Firefox. I have tried restarting my laptop and restarting Firefox to no avail. Is there any oth… (read more)

I have received the bookmarks etc. no longer functional message on opening Firefox. I have tried restarting my laptop and restarting Firefox to no avail. Is there any other simple method. I am no good at dealing with the profile folder etc.

Asked by jim.dean 1 month ago

bookmarks have vanished

Hi, I had to force quit my computer and when I reopened it (after restoring session) all my bookmarks (and history and downloads) have vanished. I tried to restore bookma… (read more)

Hi, I had to force quit my computer and when I reopened it (after restoring session) all my bookmarks (and history and downloads) have vanished. I tried to restore bookmarks, but there are none (pressing "manage bookmarks" doesn't do anything) Please help! Thank you. Caitríona

Asked by colsinger 1 month ago

tab groups suddenly not working

tab groups can't get a new groups to actually show up even though they show up in the title bar and does not have the box around the other preexisting tab groupings. am u… (read more)

tab groups can't get a new groups to actually show up even though they show up in the title bar and does not have the box around the other preexisting tab groupings. am using windows 11 on a desktop. i suppose something got changed somehow, but i have no idea of why this started nor how no fix it. any and all help greatly appreciated! wolfgang

Asked by Wolfgang Rotbart 3 weeks ago

Accessing yahoo mail breaks Firefox's ability to play videos in the same session

As per the title... If I access "mail.yahoo.com" (specifically the site in the screenshot) at all in a Firefox session, that session is no longer able to play videos, i.… (read more)

As per the title...

If I access "mail.yahoo.com" (specifically the site in the screenshot) at all in a Firefox session, that session is no longer able to play videos, i.e. Youtube, Tiktok, or any other streaming videos.

The videos "break" in that the player loads, but the content does not load, and the player is stuck endlessly with the loading circle animation.

Video previews also don't play when mousing over the thumbnails.

This is solved only by restarting Firefox, i.e. in a totally new session. It cannot be circumvented by opening a Private Browsing session, or new window, or closing the Yahoo Mail tab.

This bug is reproducible in a new profile: i.e. I went to about:profiles, loaded a new profile and opened browser in that new profile, went to mail.yahoo.com in one tab, opened youtube.com in another tab, and none of the videos (or ads) played in that youtube tab.

This bug is reproducible in troubleshoot mode.

This bug does not occur in a different browser, e.g. Brave.

This bug only seems to have happened recently, possibly with one of the recent updates. Edit: I rolled back to 143.0.4 and it still occurs.

OS: Win10 Home 22H2 19045.6456

Firefox: 144.0.2 64bit

Extensions: Clickbait Remover for Youtube Google (verbatim) search NoGoogleAi Old Reddit Redirect Ublock origin Video DownloadHelper Youtube Anti-translate

I pressed "Share Data" for the troubleshooting information but it's not appearing in the question... not sure if I should paste that wall of text...

Asked by welldoneman27 4 days ago

Help with removing an active policy

At some time in the past I used some feature of Firefox to create a policy that disables the update feature of Firefox. The active policy is "DisableAppUpdate" which is s… (read more)

At some time in the past I used some feature of Firefox to create a policy that disables the update feature of Firefox. The active policy is "DisableAppUpdate" which is set to True. No matter what I do to correct this it keeps showing up. I have tried several different procedures to remove it but none have worked. I have tried using "about:config", doesn't work, deleting Firefox entirely and then empty trash and downloading a fresh copy of Firefox and re-installing, doesn't work, using an empty policies.json file in the distribution folder, doesn't work, I have even tried using terminal and entering: "grep -rwl ~/Library/Application\ Support/Firefox -e policies.json" and that doesn't work! I am at a loss of ideas on how to get rid of this and being able to update through the update feature of Firefox instead of having to go to the Mozilla website and check if there is a new version and manually installing it. I would be very grateful if someone could help! P.S. I forgot to mention when I click on the link of "your browser is being managed by...." in settings it opens a new tab showing "about:policies" and the tab title says "Enterprise Policies".

Asked by lestooth 2 months ago

Gmail and other sites not loading

Firefox worked just fine yesterday, but today it's not loading certain pages. For example, I can get into my gmail, but if I click on a specific email I just get a "load… (read more)

Firefox worked just fine yesterday, but today it's not loading certain pages. For example, I can get into my gmail, but if I click on a specific email I just get a "loading..." message, but nothing happens. I can get onto my employer's website, but can't open the link to fill out my time sheet, similarly getting an endless "loading..." message. I've checked for updates, cleared cache/cookies, restarted my computer, and nothing helps. Not having the same issue w/ Microsoft Edge, but I'd hate to have to switch over if there's some fix here I'm overlooking, or a broader Mozilla issue that some smart folks are already troubleshooting. Thanks!

Asked by bdwyer81 1 month ago

QR code

QR code is too big can't shrink screen for phone to download.

Asked by f307d52 4 weeks ago

extensions dont work in the background

I switched from chrome to firefox, chrome has a function for extensions to work in the "background", but here I can't find this function, without it I can't switch songs … (read more)

I switched from chrome to firefox, chrome has a function for extensions to work in the "background", but here I can't find this function, without it I can't switch songs with binds when something else is open

Asked by tihonklevakin53 1 month ago

Pdf reader

I don't know why, but every time i open a pdf with the firefox pdf reader i get this kinda grainy view of the pdf. If i do the same with google is all good. I really don'… (read more)

I don't know why, but every time i open a pdf with the firefox pdf reader i get this kinda grainy view of the pdf. If i do the same with google is all good. I really don't know what to do, can you help me?

Asked by dumear99 4 days ago

shows trouble finding site, fixed when refreshed, for every new site visited

"I'm experiencing an issue where Firefox shows a 'Trouble finding site' error every time I visit a new website. However, when I refresh the page, the site loads correctly… (read more)

"I'm experiencing an issue where Firefox shows a 'Trouble finding site' error every time I visit a new website. However, when I refresh the page, the site loads correctly. This issue persists across multiple websites and requires a refresh every time I navigate to a new page. Has anyone else encountered this problem? I'd appreciate any help in resolving this issue."

below example shows: visited site -> error -> refreshed -> now works

Asked by dardotcom 1 month ago