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Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Websites are not working correctly with FF

Why all of a sudden are websites that I am trying to make purchases on not working with your browser. When I call the companies for help they always say "use another brow… (read more)

Why all of a sudden are websites that I am trying to make purchases on not working with your browser. When I call the companies for help they always say "use another browser", and when I switch (which I hate to do) to Chrome or Edge everything works fine. Why do I always have to switch to another browser? Anything that can be done to fix this issue? Thank you

Asked by js221 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied Error 21 message

I have a subscription to ancestry.com. However, I've noticed several Firefox updates ago that I can no longer write a story and add it to an ancestor's media gallery. Whe… (read more)

I have a subscription to ancestry.com. However, I've noticed several Firefox updates ago that I can no longer write a story and add it to an ancestor's media gallery. When I do, I keep getting this:

Access Denied Error 21

What happened? This request was blocked by security rules.

Your IP: (gives my IP addy) Incident ID: (gives a different incident ID each time I try it and get the error message).


WHAT IS this? And how can I resolve it? I have completely deleted my browser history, cookies, cache, everything and it doesn't make a difference. I'm still getting this message but ONLY in Firefox. Not in other browsers. I use Firefox to do most of my genealogical research, but this may have to change if I can't get it to work with ancestry.com. I've also alerted them to the problem, but so far they haven't come up with a solution, other than to delete cookies/cache/history, which I have done. It can't be my computer or it would do it on all three browsers I have installed - Microsoft Edge, Google Chrome, and Mozilla Firefox. But it doesn't. Only in Firefox. It has to be something in the browser settings. Anyone have a clue?

Asked by kentuckywoman2 1 year ago

Last reply by Terry 1 year ago

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locking up on ebay

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes … (read more)

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes sometimes have to do restart of pc!. Only site happens on. I asked ebay they didn't help completely unable to shop. Please help! I'm retired rocket Scientist go figure! Bruce Allen

Asked by cromarble 1 year ago

Last reply by cor-el 1 year ago

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Website suddenly not accessible on Firefox but still accessible on Safari

Until recently, I had no trouble getting to Warwick Schiller's horse training videos on Firefox. https://videos.warwickschiller.com/login/ But within the last week Firefo… (read more)

Until recently, I had no trouble getting to Warwick Schiller's horse training videos on Firefox. https://videos.warwickschiller.com/login/ But within the last week Firefox erases my login and password when I try to log in. SAFARI WORKS AND FIREFOX DOESN'T. I hate that. Very Annoying And Stupid. Fixable?

Asked by kathleen.allen.piano 1 year ago

Last reply by cor-el 1 year ago

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A Facebook Link Does Not Load in Latest Firefox Version

In the latest Firefox (102.0.1) I can no longer go directly to this link: https://www.facebook.com/?sk=h_chr The Facebook page only loads if I go to www.facebook.com, th… (read more)

In the latest Firefox (102.0.1) I can no longer go directly to this link: https://www.facebook.com/?sk=h_chr

The Facebook page only loads if I go to www.facebook.com, then click to "Most Recent." However, if I right click "Most Recent" and tell it to open in a new tab, it does not load the page.

I had a previous Firefox version, not sure how far back but it was a few, and this link worked fine.

I tested by turning off my add-ons.

The link works in Microsoft Edge.

I am using Windows 10, with latest updates..

Asked by Lewis Howell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

why do Facebook videos cause FireFoxsd to freeze or crash? OS isWindows 11

Facebook in general and videos specifically cause problems with Firefox. From just the screen to blank for a short time or freezing Firefox, sometimes crashing the tab. … (read more)

Facebook in general and videos specifically cause problems with Firefox. From just the screen to blank for a short time or freezing Firefox, sometimes crashing the tab. I have 16MB memory, ususally have open 5 -7 windows plus a couple simple games - Solitaire - Mahjong

Asked by thekog1234 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox stopped working only on my pc user

Hello, I haven't been able to get Firefox to work for 2 days, after completely uninstalling the program and installing it several times, it still doesn't work, the only t… (read more)

Hello, I haven't been able to get Firefox to work for 2 days, after completely uninstalling the program and installing it several times, it still doesn't work, the only thing left is a black screen and it doesn't respond, the strange thing is that in safe mode it works and if I close the user interface of my session PC and I open another, Firefox does work, but I don't know what the error could be, I already tried almost all the solutions on the web and nothing, the program is virgin without add-ons or extra configurations, also if I close it, the program keeps running in the background and you have to force it to stop with the task manager, I would really appreciate an answer

Asked by ramiroreywar 1 year ago

Last reply by user1395619 1 year ago

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Hang/ VERY long pause

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up … (read more)

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up to several minutes, no error message. In other cases cannot select an option necessary continue. In several cases the continue button at the bottom of the popup is not available. I am running FireFox 102.0.1 (64 bit). In most cases, copy address from FF to Microsoft Edge, edge is able to continue.


Not sure if a FireFox or Windows problem.

Asked by tony_cos 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

drop-down menu for date cuts off at cibc.com and online.simplii.com

Both online.simplii.com and cibc.com display the same behaviour when selecting a date from a drop-down menu. When the date is 2 digits, the second digit is cut off. (Note… (read more)

Both online.simplii.com and cibc.com display the same behaviour when selecting a date from a drop-down menu. When the date is 2 digits, the second digit is cut off. (Note: Simplii Financial is owned by CIBC, so I wonder if they use the same code...)

See attached image. In the first line "May 31" has been selected, but it displays "May 3". (Though the form sends the correct "May 31" data.)

Asked by shimrah 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot access some webpages of my Indeed (Job Site Hiring) web account

Hello, I am an employer and use Indeed website to hire staff. I can log into my Indeed web account and can access all webpages except the Jobs webpage, the most fundamen… (read more)

Hello,

I am an employer and use Indeed website to hire staff. I can log into my Indeed web account and can access all webpages except the Jobs webpage, the most fundamental part of this exercise.

I contacted Indeed and phone rep said to use Google Chrome which worked easily.

I am a dedicated Firefox user and do not want to use Google Chrome. Please fix this access problem which forces an employer to use Chrome to hire his workers.

Thanks.

Asked by general-business 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Discord Can't Speak Messages

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the set… (read more)

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

Asked by Mike The Performer 1 year ago

Last reply by Mike The Performer 1 year ago

  • Archived

Version 101.0

This tab [ https://www.weatherforyou.com/maps/elmira-mi-interactive/45.06444/-84.85611 ] worked just fine before the last update (101.0 for W7), and now it doesn't. It sh… (read more)

This tab [ https://www.weatherforyou.com/maps/elmira-mi-interactive/45.06444/-84.85611 ] worked just fine before the last update (101.0 for W7), and now it doesn't. It should show a radar map of my local area. Just FYI.

Asked by randal.osgood1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't open youtube

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that t… (read more)

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Asked by sharma99karambir 1 year ago

Last reply by jonzn4SUSE 1 year ago

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  • Archived

Cannot log in to a site I usually log into - but logins still valid via Edge.

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and cir… (read more)

I generally go here https://www.tafesa.edu.au/ and select 'learn' and log in there. Now I just get a window saying 'Taking you to your organisation's log in page' and circling dots and it stays there forever. That window is, I think, from Tafesa. So it sounds like a Tafesa problem.

BUT: I use Edge and it all goes smoothly and I log in. Which sounds like Firefox is not handling something from that site.

Anyone got any ideas on what i could do to get Firefox working on this?

Asked by abrogard 1 year ago

Answered by Terry 1 year ago

  • Archived

Logging onto Easy Jet not working

I am unable to log onto easy jet in firefox, the site freezes. when i use opera i have had no problems. this has occurred since your last update. Can you help? Alan … (read more)

I am unable to log onto easy jet in firefox, the site freezes. when i use opera i have had no problems. this has occurred since your last update. Can you help? Alan

Asked by Alan 1 year ago

Last reply by cor-el 1 year ago