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  • Archived

Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the b… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 1 year ago

Last reply by Terry 1 year ago

  • Archived

Make PDF behaviour in firefox consistent

PDF behaviour is pretty arbitrary. In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files. And yet - if I export a file from Go… (read more)

PDF behaviour is pretty arbitrary.

In my settings I have 'Always Ask' for PDFs and 'Always ask' for Downloads: where to save files.

And yet - if I export a file from Google Docs as PDF (an action which I would expect to trigger an 'always ask' even if that were not the setting I had already set) - it does not ask; it just downloads to my home directory (which is not a directory specified anywhere as a preference for where to download to).

I am aware that this is probably Google's being creepy and exploiting some setting or lack of setting, but firefox should protect me against this and when multiple settings are set to 'always ask', firefox should, y'know, maybe ... ask.

Seriously - why is firefox making it the user's job to work out what weird exceptions to an explicit policy should be dealt with as a separate case? If the download and save routines are activated then, if the settings are set to 'ask' - it should [profanity] ASK.

Zero tolerance for profanity even if censored. Profanity removed

Asked by annoyingfirefox 2 years ago

Last reply by pg_78 1 year ago

  • Solved
  • Archived

Dialogue to "open" or "save" downloads no longer appearing

Hi, Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead sa… (read more)

Hi,

Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead saves them by default. How do I revert this back to asking what I want to do?

Asked by All Seeing Eyes 1 year ago

Answered by All Seeing Eyes 1 year ago

  • Archived

content type action not working

I'm using Firefox version 98.0.2 on Windows 10. As of 3 days ago, probably after a Firefox update, clicking on a .CSV link stopped working. It either automatically saves … (read more)

I'm using Firefox version 98.0.2 on Windows 10. As of 3 days ago, probably after a Firefox update, clicking on a .CSV link stopped working. It either automatically saves to Downloads, or asks me where to save depending on the Files and Applications > Downloads setting. It no longer opens the file automatically with Excel. I've restarted in Troubleshooting mode, and did a Firefox reset. I've confirmed that the Content Type, Action is set to "Microsoft Excel Comma Separated Variables File --> Use Excel (default)".

Out of ideas. How can I fix this?

Asked by Mark Foley 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Do not see "What should Firefox do with this file?" prompt" when downloading information

Hello: Until recently, whenever I downloaded information from a web site I perform research on, the resulting csv/excel files would trigger the "What should Firefox do w… (read more)

Hello:

Until recently, whenever I downloaded information from a web site I perform research on, the resulting csv/excel files would trigger the "What should Firefox do with this file?" prompt" so i could review the information before possibly downloading it.

Then, without explanation, the prompt suddenly disappeared and now, whenever I try to download a csv/excel file, it automatically wants to save to a folder on my flash/hard drive. I have reviewed my Firefox settings with nothing appearing wrong and I even talked to the people behind the web site I gather my information from and they said the problem is not on their end.

I have been using Windows 11 for the last few months and I've been using this particular web site to gather information from for over 3 years both at home and at a public library and have never encountered this problem ever.

Any information/help would be greatly appreciated.

Bill

Asked by billstinson1967 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How do I turn new download notification off?

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area wh… (read more)

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area which stays there until I manually remove it. In the past I only saw an activity up there when I downloaded programs to my downloads folder, but not when I simply saved an image or video to my other locations. I do not want this stupid dropdown notification appearing, and it's getting bigger and bigger the more pics I save, how do I turn it off? It's ridiculous. I save videos from twitter and images like memes all the time and never have this happen, it just saves it and there is nothing more going on to worry about (which is what I want), it's only started today after the update so it's a new feature. I looked in about:config but I could not work out which setting it is so didn't touch anything. Thanks for your help.

Asked by lee.wilshier 2 years ago

Answered by cor-el 2 years ago

  • Archived

AUTOSAVE INSTEAD OF OPENING THE FILES

YOU WITH YOUR AUTOSAVE INSTEAD OF OPENING THE FILES. GOING TO CHROME. [Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.] … (read more)

YOU WITH YOUR AUTOSAVE INSTEAD OF OPENING THE FILES. GOING TO CHROME.


[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by AndreiP 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

download list

When I download files, a list of the files appears, and does not go away unless I click somewhere off the list. The list hides a good portion of the screen. How do I tu… (read more)

When I download files, a list of the files appears, and does not go away unless I click somewhere off the list. The list hides a good portion of the screen. How do I turn this feature off. This did not happen until the latest Firefox update.

Asked by csagara99 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Unable to select download action for file type

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I s… (read more)

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I see that some other file types have options to choose how they're handled, but there's no entry for ZIP files. I've tried refreshing my Firefox install and yet the issue still persists.

I used to have this option before I reinstalled Windows a while back (where I kept my files but not programs). I don't know for sure that that's what caused this to start, but the timing would line up.

Asked by nathanb418 1 year ago

Answered by cor-el 1 year ago

  • Archived

Downloads panel: Missing "Always Open Similar Files" for kdbx (keypass)

Until the recent update to v98, if/when I downloaded a kdbx file (from Google Drive, if that matters) - there was an association to Keypass to immediately open the file u… (read more)

Until the recent update to v98, if/when I downloaded a kdbx file (from Google Drive, if that matters) - there was an association to Keypass to immediately open the file using Keypass. Since the update, this no longer happens - now, I can either select to automatically download the file ..or prompt where I want to download the file.

I'm unable to make additions to the Applications file types, and the only documented means of making that addition also does not happen for .kdbx files. I haven't tried other file types...

Oddly, my .nzb association was maintained, but the functionality now downloads the .nzb files to my specified download location rather than to temp files so I didn't have to bother with cleaning up.

Asked by real_verdict0v 2 years ago

Last reply by Terry 1 year ago

  • Archived

PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fr… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 2 years ago

Last reply by Terry 1 year ago

  • Archived

Firefox no longer asks whether to open or save files.

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it,… (read more)

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it, which would save it to a folder in my temp folder that would be deleted when I close Firefox.

Now, out of nowhere, it doesn't ask the question anymore, it automatically assumes I want to save it to a folder (instead of "opening" it).

Before anyone tells me to go to Settings -> General -> Applications, and set the file types to "Always ask", I have tried, and there are two problems with it:

  • There are only a few file types in that list. While I can set Firefox to ask when downloading those types of files, anything else (like text files or MP3 files) is saved to the downloads folder without asking. I want it to ask what to do with any file, not just the specific file types in that list.
  • Even for the file types that are available in the list, if I choose to open a file instead of downloading, it is still saved to my downloads folder instead of the temp folder, and is not deleted after I close Firefox.

Also, I'm using Manjaro Linux with KDE, and I also have the Plasma Integration extension installed on Firefox.

Asked by cs127.pr 1 year ago

Last reply by Terry 1 year ago

  • Archived

I want to have a default download location with the ability to select an alternate location on any download

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the curr… (read more)

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the current save to location.

I have a primary folder to which I want to have the majority of my downloads go to, but on some occasions, I want a download to go to some other location. The current settings "Save files to" and "Always ask you where to save files" do not enable this capability.

Others have asked for this ability too.

Asked by bruce.briggs 1 year ago

Last reply by bruce.briggs 1 year ago

  • Archived

PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (read more)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Asked by omega8 2 years ago

Last reply by maxthewildcat 1 year ago

  • Archived

Firefox downoading files instead of printing

I hope this is the right category. I recently switched to Firefox, and while I love both the customization aspect and how privacy-centered it is, I have 1 small thing tha… (read more)

I hope this is the right category. I recently switched to Firefox, and while I love both the customization aspect and how privacy-centered it is, I have 1 small thing that is bugging me a lot: printing. I'm on an M1 Macbook Air, and when I do Command+P (which is the default printing command for OSX), it downloads the file I'm attempting to print instead of sending it to preview instead of printing. I have changed the "Applications" setting so it says "Open in Preview" where I can print it from. However, it still downloads the file along with printing it. I have tried doing "Open in Firefox", and it has the same affect where it both prints the document but also downloads this. What can I do to change this, if anything? Thank you!

Asked by Mithrandirx2 1 year ago

Last reply by Mithrandirx2 1 year ago

  • Solved
  • Locked
  • Archived

Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

v98 Download Improvements

Firefox 98 just upgraded my installation and as usual Mozilla's made changes that screw up how I use it. The download improvements they made specifically. I used to be … (read more)

Firefox 98 just upgraded my installation and as usual Mozilla's made changes that screw up how I use it.

The download improvements they made specifically. I used to be able to have Firefox view a PDF so I could peruse it and decide if I want to keep it and if I did I just hit the download button in the viewer. Now the "improvements" will only either let me set it so it either downloads right away or if I change it to view in Firefox it won't let me download it via the viewer DL button. It acts like it's gonna download by opening the save window but then nothing happens when I hit the save button.

Can Mozilla please fix this? I don't want to save every PDF I want to see if I want to keep. I want to be able to view it in Firefox again and THEN download it if I want it.

Asked by Lunæros 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago