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  • Archived

'Block Notification requests' setting is not synchronizing

Hi, I have several systems and I'd like to disable web notifications in all of them. I thought I can achieve that with synchronization feature but even though 'sync optio… (read more)

Hi, I have several systems and I'd like to disable web notifications in all of them. I thought I can achieve that with synchronization feature but even though 'sync options' checkbox is checked, some settings are not syncing, eg. 'Block Notification requests' or 'Check if Firefox is default browser' or disabling automatic updates.

Is there a way to sync those options automatically so I don't have to click them out by hand everywhere?

Asked by pat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Passworld problem with Sync

Hello! I forgot my firefox account password, so when I tried to log in to a new mozzila to access my previous bookmarks and passwords, I requested a new password. I logge… (read more)

Hello!

I forgot my firefox account password, so when I tried to log in to a new mozzila to access my previous bookmarks and passwords, I requested a new password. I logged in with the new password, but it doesn't sync my data. I have no history, no bookmarks, no passwords. How can this problem be solved?

Thank you for your answer!

Sincerely: Daniel

Asked by Deni 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

How do I prevent having to log into Sync every time I click on new tab?

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again… (read more)

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again!!! This really slows me down! Please tell me how I can get out of this. Jen

Asked by jnourse 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

synching/history problem

Hi! I've added a new device and am trying to synch it (my new laptop). My account shows everything synched (history, bookmarks, log-ins). However, none of my previous his… (read more)

Hi!

I've added a new device and am trying to synch it (my new laptop). My account shows everything synched (history, bookmarks, log-ins). However, none of my previous history is showing up. None of my old bookmarks are visible.

Either something didn't work right with synching, or (much worse) all of my Firefox bookmarks, history, and log-ins have been lost. I have no way of knowing what the problem is, since everything shows as being correctly synched on my laptop when I view my Firefox account.

Please advise.

Thanks!

Jeff

Asked by jnielsonbbc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

i lost my bookmarks

i change the windows and install new firefox and signin firefox to restore my all bookmarks but noting happend i had alot of book marks [essentional] but not happend . p… (read more)

i change the windows and install new firefox and signin firefox to restore my all bookmarks but noting happend i had alot of book marks [essentional] but not happend . please help me . thanks alot .

Asked by borhani145 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Firefox Sync Account disabled

Hello World!!! Today i just restored my computer and my FF sync account got blocked at the login because (many tries) For the login i use my corporative email, to my bad… (read more)

Hello World!!!

Today i just restored my computer and my FF sync account got blocked at the login because (many tries) For the login i use my corporative email, to my bad luck just in time our net admin at my work was running a maintaince and the Firefox sync sent me (to my email for confirm it was me trying to login) never got delivered and lost.

I know all my account data (email and Password to login in FirefoxSync.)

What i can do to unlock it? i don't want start a new account, there's a lot of bookmarks and logins in my account.

Hope someone here can helpme. TY!

Asked by jpasten 1 year ago

Last reply by Wesley Branton 1 year ago

  • Solved
  • Archived

Lost bookmarks when synced

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer… (read more)

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer bookmarks to appear on the other browser. But instead the more-often used browser now has the same bookmarks as the less-oft used one.

Asked by Terry 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

data exchange between pc and smartphone

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android t… (read more)

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android to pc. firefox from pc sees sync I did 15s earlier on android but still can't even access tabs from my devices! On android, I have never had a problem to send data from pc, now for the first time I need to do the same on pc and nothing works. Smartphone huawey y6 cam l21 android 6.0 , firefox last version on pc and apk. wtf? someone has a wise solution? I lost half a day on these syncs, setting up accounts on all related mozilla sites etc etc ... so please seriously solve the problem, not like in the guide or something: P

Asked by Skibson 1 year ago

Answered by Skibson 1 year ago

  • Archived

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (read more)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Asked by mwman 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Not show my bookmark in firefox linux

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my f… (read more)

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my firefox android device.

Asked by Erfan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to Sync Notes by Firefox

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Asked by joseph_oates 1 year ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 1 year ago

  • Archived

Firefox Sync data not showing up on new laptop but still available on Firefox Android on my phone

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Androi… (read more)

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Android phone and other laptops just fine. I just got a new laptop and wanted to sign into Sync to get all my data on here. However, even after syncing, nothing is showing up (bookmarks, saved passwords, etc.). It's all still on my phone though, under "Desktop Bookmarks".

Also my phone is currently disconnected from my Sync account because I changed the password to it and haven't logged back in yet. I'm scared that now if I log back in, I will lose everything because it will Sync and take the new data from this computer, which is nothing.

Thank you for your help!

Asked by Léa Davoine 1 year ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 1 year ago

  • Archived

Firefox Accounts

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a sec… (read more)

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a secondary. I added my work email address and and made it the primary and removed my home address that was the original primary for this account. Can I now start a new account with that home email or will it not be available to use since it was once a primary for the other account?

Asked by Lance Cole 1 year ago

Last reply by la3amon 1 year ago

  • Solved
  • Archived

Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (read more)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Asked by Luka 1 year ago

Answered by Luka 1 year ago

  • Archived

After reinstallation my data I synced previously with my account is not restored.

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and p… (read more)

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Asked by firsthimanshu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I'm having problems with my Firefox Account

Hi team support, I have a problem with my saved information not showing up I recently re-downloaded Firefox to my computer last month And I entered my information My … (read more)

Hi team support, I have a problem with my saved information not showing up

 I recently re-downloaded Firefox to my computer last month
 And I entered my information 

My saved information was not shown on the browser Is there any solution?.

Asked by atanane.22 1 year ago

Last reply by Paul 1 year ago