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  • Archived

Most recent history always shows the same page

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows i… (read more)

On all the Firefox browsers I have synced together, the history shows the same tab everyday as today’s most recently visited page even though it isn’t. The tab it shows is an email from 2016 that I haven’t visited for years. Any idea why this is stuck or how to fix it? (Yes, this has been happening since 2016, but I just now decided to try to fix it instead of living with the bug)

Asked by Caleb Perhne 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is asking for login to my accounts every time I start a new session

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging … (read more)

Firefox is asking me to login to accounts, for which the password is already saved, every time I start a new session. This is causing a problem as I lose time in logging in for each session and this affects my work. Please help in fixing this problem so that Firefox remembers my password over multiple sessions and so that I don't have to log in unless I log out

Asked by deepa_c 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox sysnc has not brought password over from old laptop which I don't have access to

My laptop was on windows 8.1 and I hae synced passwords, bookmarks and extensions. I have now upgraded to windows 10 and when I signedin into firefox only the booksmarks… (read more)

My laptop was on windows 8.1 and I hae synced passwords, bookmarks and extensions.

I have now upgraded to windows 10 and when I signedin into firefox only the booksmarks have come across but not the passwords and extensions. I can see in my profile that the old profile is connected but it has not brought over the passwords. Please hlep.

I have attached the image to show the two connected devices. Pelase help. Thanks

Asked by S 1 year ago

Last reply by S 1 year ago

  • Archived

FireFox Tech Help

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is t… (read more)

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox?

Asked by jas.alvarez002 1 year ago

Last reply by Terry 1 year ago

  • Archived

Synch from phone to new FF desktop?

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old.… (read more)

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old. (I'm guilty - I know!). Bookmarks still appear on my phone, including a few I added just hours before the fire. If I log into FF on the new desktop, will it pull all the bookmarks from the phone? Or will its brand new (and empty) bookmark file tell the phone to dump its bookmarks too?

In other words, who's in charge in a situation like this? The desktop or the phone?

Asked by RochDoug 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to stop all installed firefox extensions from loading their mainpage after syncing?

How do I stop all installed firefox extensions from loading their main page after syncing? every time I sync from a different computer or version of windows all the ext… (read more)

How do I stop all installed firefox extensions from loading their main page after syncing?

every time I sync from a different computer or version of windows all the extensions load up their main author page all at the same time overtaking my browsing session so that I have to manually close each tab

its very frustrating On a side note Also after unnecessarily refreshing firefox and before manually changing proxy settings to "no proxy" after each refresh (Why is no proxy not the default setting anymore?) why was every webpage blocked and needing a security certificate? even google.com? and not long ago firefox crashed every tab, constantly, it wasnt even usuable but Im so dependant on its features I tolerated it but cant afford to much longer I have to use Chrome for my business as firefox doesnt always capture login/password for autologin nor for address, etc -fill in

Asked by Ken Eglinton 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Saved passwords and logins

I have had Firefox sync since I first downloaded Firefox. Yesterday my computer crashed and needed to be reset. When I downloaded Firefox again, I signed into my sync a… (read more)

I have had Firefox sync since I first downloaded Firefox. Yesterday my computer crashed and needed to be reset. When I downloaded Firefox again, I signed into my sync account. My bookmarks were still there, but my saved logins have disappeared. Because it was a sudden crash, there is no old firefox file on the desktop that was created. I looked in my profiles, like it was suggested in help, and there are two there, but neither one has my saved logins. Apparently sync does not really save your settings in your profile, since they are now gone. Maybe I should look at another browser?

Asked by mark326 1 year ago

Last reply by Paul 1 year ago

  • Archived

help whis sync of bookmarks and other stuff

hello i reinstaled my windows and was having a sync enabled on my old firefox browser but when i started to sync its dont sync anything of my old stuff like i dont had co… (read more)

hello i reinstaled my windows and was having a sync enabled on my old firefox browser but when i started to sync its dont sync anything of my old stuff like i dont had cookies bookmarks etc so i cant have my stuff back can you help me

Asked by Janbatus 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox account information lost or reset as it had never existed after password change

I installed firefox on a new computer and my firefox account has been reset. Why I think this? I had 2FA enabled on my account and now I do not, and all my sync data is n… (read more)

I installed firefox on a new computer and my firefox account has been reset. Why I think this? I had 2FA enabled on my account and now I do not, and all my sync data is not there anymore.

I got a couple different errors when trying to log in which ended up with me eventually resetting my password which apparently reset my whole account?

Any idea what could have happened?

This is in FF 94

Asked by DM 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Account has been locked

Hi, my account has been locked because the email sent was returned. I don't know why the email might have been returned. Tuesday email arrived without a problem. Regar… (read more)

Hi,

my account has been locked because the email sent was returned.

I don't know why the email might have been returned. Tuesday email arrived without a problem.

Regards Joke

Asked by joke.debuhr 1 year ago

Last reply by joke.debuhr 1 year ago

  • Archived

Firefox on Citrix - Profile Sync not working

Firefox ver. 94.0.1 In use on Citrix VDA, using Redirected folders, including Roaming App Data folder where Firefox Profiles are stored. Was working previously. Works fin… (read more)

Firefox ver. 94.0.1 In use on Citrix VDA, using Redirected folders, including Roaming App Data folder where Firefox Profiles are stored. Was working previously. Works fine on accounts without Redirected folders. Checked users have full permissions to their App Data\Roaming folder. Any ideas?

Thanks,

Chris

Asked by chris.holloway 1 year ago

Last reply by chris.holloway 1 year ago