Firefox Community Forum

After opening up Firefox to continue work in one of my Saved tab groups, I noticed the 153.0 Update window.

All my saved tab groups have been deleted and the tab group options have been replaced with the new Tab container system in the drop down menu. I even made a new group to test and it saved and was accessible but all the important ones are gone. Nothing in the Json files, tried most of the solutions I've read online. none of these work.

Saved Tab groups don't to sync across devices and are local, so surely they should be saved locally on the system.

1- Firefox shows I have windows 10. Not so. I have windows 11 home, version 25H2. This may be problem that causes the issues. 2- Since Update months ago, profiles, bookmarks and passwords disappear constantly only for me to replace manually the bookmarks and passwords to disappear over and over again. Don't need multiple profiles just one that works as in the good old days. Used it for years but cannot find help and ready to delete and just use microsoft edge. Totally out of patience. ?????????????????????????????????????????????????????????????????????

I had my computer fixed due to a virus and now I can't get my old firefox with all my saved passwords back. How can I get it back. I'm using my same email address.

all your articles on 'Session Restore' or Restore Browsing History, are GOBBLEDEGOOK! links that do not work or are incorrect information! Steps which do not work or lead to a previous page which was not helpful ! " Recently Closed Tabs" or History will NOT open the latest tabs. Click to ??? "whatever" is incomplete 'cause you do not tell us WHERE IT IS LOCATED. Backup" is assumed by you, but no information to set it up! Bottom line.: when Firefox crashes, we [the user] is screwed!!

im trying to restore a session that i accidentally closed. i deleted the sessionstore.jsonlz4 file, copied and pasted the upgrade.jsonlz4-20260715202819 file, and renamed it to sessionstore.jsonlz4. In the new window, all the tabs that were supposed to be restored have been replaced with moz-safe-about:blank tabs. The tab group where i had several tabs is still there on the tab bar. What did i do wrong?

Hello! I am having trouble restoring my old Firefox profile after migrating my system from Windows 10 to Linux (Fedora). I have a backup file in .html format that is 197 MB in size (originally created on Windows). When I try to select and restore it using Firefox's built-in recovery tool, it throws an error: "Something is wrong with this file. Please try again with a different file." What I have tried (and what didn't work): Moved the file from an external drive to the local Linux Downloads folder (the error persists). Tried dragging and dropping the file directly into Firefox (the recovery page loads, but the restore buttons are missing or inactive due to security/script restrictions). Tried renaming the file extension from .html to .zip to extract its contents manually, but the archiver threw a "Not a zip archive" error. The built-in recovery script fails to process a 197 MB HTML file, likely due to size limits or memory handling on local files. Could you please advise on how to properly handle and restore such a large backup file or extract my data (passwords, history, bookmarks) from it on Linux? Thank you in advance!

gerald.r.vargas 4. Aug. 2026, 08:23 GMT-6 Hi, this morning for some reason all the tabs I had open couldn't been loaded. Refreshening the page didn't help either. So I decided to shut down and restart my laptop.

Unfortunately after restarting Firefox only one page and its tabs have been reloaded.  All the others were gone. 

After trying about:support and session:restore it didn't help either, because only the 4th of Aug. was available. Is there a possibility for a session restore from the 03rd of Aug? or the previous days? If anybody has an idea, how to do so, please let me know.

Many thanks, Gerald R. Vargas

FF 153.0b4 this time, was only a few months ago when FF did this same thing last time! But now its an updated ver and still messing up! It's getting more bloated (But most software is) and trying to do to much and things are going WRONG alot more often. FF (Mozilla) used to go years between data losses and now it's MONTHS! Get your act together Mozilla.

    FF wasn't even updating it self, and I haven't changed anything in days. Worked fine yesterday but when I opened it today, the 4 windows opened but they didn't want to open there tabs (most of them have less than a dozen). The main window showed my menu bar, recent browsing icon and a mostly blank tab bar except for the new tab on the far right, none of the other tabs were loading or even showing up, but the space was there for them. I even just left it sit there and chew on things for about 15 minutes before I decided to exit out (file/exit) and try again. This time my other 3 windows loaded just fine but the main window with around 2 dozen tabs was BLANK! and NO recovery options! Recently closed tabs does show tabs I closed on it before the meltdown but NONE from the LOSS. Nightly does not show any in the Tab sync either (but it may not have been up long enough to sync). There is a previous window, but that is not the one I need to recover (Ironic that it will save a window with 65 tabs closed a week ago and let me recover it but it won't let me recover a window with only a couple dozen tabs from a couple hours ago). Wish I could remember how to wright complicated batch files, then I could make one that would back up the profiles after I close FF, that way when it screws up I could just copy the last backup in place and be working again. And all I would need to do is just put a time code in the profile name to make incremental backups and decide how long to keep them for with out over writing. SEE how SIMPLE that would be for you to do Mozilla? It's been how many years that you've been working on FF and it's predecessor and still no profile backup and restore? And to make things worse, most of the databases used are encrypted in some way so as to be NOT user friendly. We can't even import an old backup or profile parts if we need to recover something or look at something. You make it SO hard to recover from a crash when one happens (and they happen more often than they used to) and even just to back up our info even if we could recover it. You were a great browser, now you are broken and barely adequate bloat ware and getting worse. Problem is that your still better than chrome and edge crap.

This is a recurrent problem. I'm online with many tabs open, when all of a sudden they disappear and when I try to recover them by going in "history" [using the three lines at the top right of screen], and then selecting "recently closed tabs", and then try the "restore tabs", nothing happens! Previously, this had worked to offer me a way to reopen those tabs one-by-one, but now it doesn't restore anything. ALSO, I used to be able to shut down my computer, wait a few minutes, and then restart it, and would be offered a "restore session" option when the computer restarted, but that didn't happen today even after trying this twice.

I was once shown how to restore tabs by going up to the top right of the screen, but cannot remember how to do this. Can you please help me from loosing tabs, and my mind? Thanks.

Hello, I've got a problem with my account after something log me off the account for no reason then I put in new password and boom nothing my all passwords are gone please these passwords are really important for me, I need them back and I will be thankful if I could get any advice how to get them back because I had something around 100 of them now I got one only one please help me out im freaking out.

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira

Without my bookmarks I cannot operate. Bookmarks are a number 1 for me whilst using a browser. I will not use a Browser if there are no bookmarks - which there isnt at the moment on Firefox. They have gone. Unless this is fixed I am going to have to use a different browser. BYE Bye.