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Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (read more)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

All my bookmarks in the bar at the top of the Firefox browser page have disappeared from view.

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," b… (read more)

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," but not as accessible.

Running Firefox 108 on Mac OS Mojave, version 10.14.6. I did nt make any recent changes.

Asked by tomiyama 5 months ago

Last reply by Terry 5 months ago

Can Mac native "Look up words" function be enabled?

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to … (read more)

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to be the case. Is there a way to enable this? For those of you who don't know what feature I'm talking about, here's Apple's write up: https://support.apple.com/guide/mac-help/look-up-words-mchl3983326c/10.14/mac/10.14

I've also included screenshots of the feature working in Chrome.

Asked by sturdy-cloud 4 months ago

Last reply by Paul 4 months ago

Bookmarks are erased

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering… (read more)

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

Asked by christa.hendricks 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

How do I change the black colour of Firefox and add-ons' menus, dropdowns to white?

Using online recommendations I was able to force the general theme to white, however individual segments of the FF UI still retain black (see the images). I want to white… (read more)

Using online recommendations I was able to force the general theme to white, however individual segments of the FF UI still retain black (see the images). I want to whiten them too. I saw a heap of color related settings in about:config. I set one of them, layout.css.prefers-color-scheme.content-override, to 1 but that had no effect on the appearance of the said elements.

Asked by scrutinizer1 4 months ago

Last reply by cor-el 4 months ago

When trying to log in to Amazon, the entire password box was already filled and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a browser and choose Safari or Chrome

When I try to access Amazon on Firefox the entire password box is already full and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a brows… (read more)

When I try to access Amazon on Firefox the entire password box is already full and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a browser and choose Safari or Chrome

Asked by kratekin 4 months ago

Last reply by cor-el 4 months ago

Using the native Mac spell checker in Firefox

Apple's built in spell checker on the Mac is unparalleled. Not only does it integrate with the native dictionary, it also automatically detects and switches languages as… (read more)

Apple's built in spell checker on the Mac is unparalleled. Not only does it integrate with the native dictionary, it also automatically detects and switches languages as you type. Right-clicking on an unfamiliar word brings up the "look up" option which fins the word in the dictionary. It's furthermore smart enough to detect misspelled words which are correct words in another language. I don't know how apple achieved this, it's remarkable.

Anyway, Firefox displaces this functionality on the mac with their own dictionary, which although good, is not as good as the native spell checking and dictionary.

Is there a way to enable the native dictionary for Firefox on the Mac?

Asked by fchickencs 4 months ago

Last reply by cor-el 4 months ago

want to disable time out on Firefox about:config page will not open

Hello, I am wanting to disable time out on Firefox because it keeps timing out before I can fulling download an ebook. When I enter about:config no page opens for me to … (read more)

Hello, I am wanting to disable time out on Firefox because it keeps timing out before I can fulling download an ebook. When I enter about:config no page opens for me to be able to make the changes. Would appreciate some help with this please. [email removed from public] Thanks

Asked by jdrumm479 3 months ago

Last reply by Terry 3 months ago

Post Windows update - This operation has been cancelled due to restrictions

There was a minor Windows update on my work Windows 11 Ent laptop which I did and it restarted after which FireFox doesn't launch. I am sure my sys-admin did not restric… (read more)

There was a minor Windows update on my work Windows 11 Ent laptop which I did and it restarted after which FireFox doesn't launch.

I am sure my sys-admin did not restrict this.

Asked by Anjanesh Lekshminarayanan 3 months ago

Last reply by cor-el 3 months ago

Unable to log into sites with latest update

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. … (read more)

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. Cleared cookies, history, and cache. This occurs on both Mac computers. Safari works fine. I don't know if it's the site or latest update.

Asked by jimedwardseatsit 1 month ago

Last reply by cor-el 1 month ago

April 2023 cannot log onto bank(s)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad block… (read more)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad blocks etc.) and still no luck: had to revert back (after about 10 years) to safari (ugh) scoured back in archives for similar problems but found no answer. Does anyone have any idea? (i have not upgraded my mac os 10.14.06 and require itunes to remain) Thanks

Asked by Libbie 6 days ago

Last reply by cor-el 6 days ago

  • Archived

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Using Facebook links from internet searchs resets my back-button history

Whenever I click on a web search link that goes to Facebook, my Firefox browser back button is cleared. This makes it impossible to go back to my original search easily. … (read more)

Whenever I click on a web search link that goes to Facebook, my Firefox browser back button is cleared. This makes it impossible to go back to my original search easily.

When I remember and notice, I open link in new tab to retain my history.
This started happening several months ago and can be frustrating when doing deep searches.
 I hope there is a security setting I am missing that is allowing Facebook access to my browsing history!
Thanks for your help!

Asked by rduckshow 1 year ago

Answered by cor-el 1 year ago

  • Archived

PRIVACY

Hello, I'd like to know how to change the DOM storage location to a USB flash drive so that I can have all my history and cookies and offline data stored on that flash dr… (read more)

Hello, I'd like to know how to change the DOM storage location to a USB flash drive so that I can have all my history and cookies and offline data stored on that flash drive. That way, I will always insert the USB drive prior to launching Mozilla firefox. Having to verify 2FA all the time is annoying as I always clear my history. I don't like leaving them on my PC anyway. I use a Macbook. Thanks.

Asked by dayodayowaynow7888 1 year ago

Last reply by dayodayowaynow7888 1 year ago

  • Solved
  • Archived

Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 1 year ago

Answered by bruce98 1 year ago

  • Solved
  • Archived

Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 1 year ago

Answered by Dropa 1 year ago