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Firefox Shortcut tiles not displaying thumbnail pictures

Hello all, Yesterday I tried to add another website to the rows of shortcuts. As usual I entered the Title, the website url and another url for the custom image location(… (read more)

Hello all, Yesterday I tried to add another website to the rows of shortcuts. As usual I entered the Title, the website url and another url for the custom image location(optional)

However, this time after clicking the Preview button it does display an image, BUT after clicking the Save button it does not display the thumbnail image on the actual tile.

I tried it now with several different websites and NONE are displaying the images. I do have three rows of shortcut tiles with websites that DO display the thumbnail image but those are all from a few weeks back.

Why is this suddenly not working correctly any more??

Asked by schijtmail 4 months ago

Last reply by schijtmail 4 months ago

firefox home page font color and background

Today, my Firefox home page has changed to bold texta black background with white font which is not easily read. How do I change it back to traditional black on white? Se… (read more)

Today, my Firefox home page has changed to bold texta black background with white font which is not easily read. How do I change it back to traditional black on white? Settings show it still as that but the display is changed'

Asked by msellano 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

favorites or bookmarks

myMotherboard burnt out on my old computer my hard drive is good I have Windows 7 on it with your Firefox browser I have installed the hard drive to an enclosure and have… (read more)

myMotherboard burnt out on my old computer my hard drive is good I have Windows 7 on it with your Firefox browser I have installed the hard drive to an enclosure and have hooked it up to the new computer I need to be able to extract the favorites or bookmarks whatever you want to call it off the Windows 7’s hard drive and put it into the new computer which I have installed your Firefox browser please send me the instructions on how to do so thank you very much

Asked by techwoodrs 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Corruption of screen content following last Firefox update.

Following the last Firefox update I have the following problem. Daily emails from ebay for searches appear correctly, but when I click on an item to get full details the … (read more)

Following the last Firefox update I have the following problem. Daily emails from ebay for searches appear correctly, but when I click on an item to get full details the screen is corrupted and it is impossible to place an order. The problem does not happen using MS Edge. Can I revert to previous version whilst this is fixed or do I use Edge in future and forget Firefox? Thank you

Asked by jeremy.woolsey 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Problems after latests update

I had a firefox update today, and after the update I am now unable to play amazon prime videos on the firefox browser, it still works fine on other browsers, just not you… (read more)

I had a firefox update today, and after the update I am now unable to play amazon prime videos on the firefox browser, it still works fine on other browsers, just not yours. You may want to fix that.

Asked by jkc.game 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Why does Mozilla keep breaking UserCSS?

I'm very sorry if it comes off as hostile. It's actually kind of out of fear that one day it will all break down. As person on autistic spectrum I really need ability to … (read more)

I'm very sorry if it comes off as hostile. It's actually kind of out of fear that one day it will all break down.

As person on autistic spectrum I really need ability to maintain pleasant-to-eyes user layout. Even before the Quantum updates Firefox moved from pretty much perfect-looking browser to worse and worse (kinda Chrome-looking) one. That's why UserCss was a godsend.

http://prntscr.com/26cyw7p

But every few updates stuff breaks and I have to download yet another updated version of custom CSS, and often at least one option I am using actively is no longer available because firefox update broke it for good. Today was such day - after Firefox updated, suddenly tabs were way too high, extending into favorites tabs. After updating and reconfiguring (since config files are different with each iteration), four more customization options gone in between last and current CSS update.

I understand going forward and such, but if the visuals peaked in 2007, why not keep all the CSS working properly when doing so? Just do not remove old calls and such?

Asked by Nekomimi 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

cannot access my email

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this p… (read more)

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this problem be resolved and when? 'bold text

Asked by bradleycopeland 4 months ago

Answered by Seburo 4 months ago

Session coookies needed for Kaltura and vimeo class introductions; How do I install?

I am trying to grade online assignments that are either produced in Kaltura or with phone video apps. The current iteration 96.0/Windows 10 of Firefox does not allow me t… (read more)

I am trying to grade online assignments that are either produced in Kaltura or with phone video apps. The current iteration 96.0/Windows 10 of Firefox does not allow me to view these assignments and offers a pop up that says these apps require me to use session cookies. How to I install them? Will that need to occur once or each time I try to grade a video presentation?

It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

Asked by ginger.fv.angstadt 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Change Browser Background Color

I just upgraded to version 96 (using Windows 10) and for some odd reason, the background of Youtube is now a dark gray or black. I want to get back to the normal white ba… (read more)

I just upgraded to version 96 (using Windows 10) and for some odd reason, the background of Youtube is now a dark gray or black. I want to get back to the normal white background. I tried changing with Fonts and Colors in settings, according to another user's complaint, but that didn't help. So tell me how to change it. Or tell me how to revert to the version before this. And how to not upgrade in the future if this kind of nonsense continues. I read some of the reasons why, but still, Mozilla should let users change things how they want it, not the techies.

Asked by darkhelmet 4 months ago

Last reply by cor-el 4 months ago

How do I change my background color in bookmarks from black to white (the way it was before)?

Apparently I received an update and it changed my bookmarks background color from white to black. I hate this! How can I change it back to a white background like it wa… (read more)

Apparently I received an update and it changed my bookmarks background color from white to black. I hate this! How can I change it back to a white background like it was before the update?

Asked by dobrobo1 4 months ago

Last reply by cor-el 4 months ago

New black background

Can anyone tell me how to return the Firefox landing page background to white? I thought it was in the preferences section, but I wasn't able to actually change the backg… (read more)

Can anyone tell me how to return the Firefox landing page background to white? I thought it was in the preferences section, but I wasn't able to actually change the background, just look at a whole lot of pretty colours.

Asked by gaylv 4 months ago

Last reply by cor-el 4 months ago

new Firefox browser

Hi FredMcD, Thank you for your prompt reply. It is an investment website, www.aastocks.com, in which I can log on and click a button to check my portfolio, before yesterd… (read more)

Hi FredMcD,

Thank you for your prompt reply. It is an investment website, www.aastocks.com, in which I can log on and click a button to check my portfolio, before yesterday. After Firefox update the software, I can still log in, but clicking the button sends me back to the log in page. I have tried clearing the cache cookies, removing the ad blockers etc but to no avail. Using the Microsoft Edge browser has no problem. Any thoughts?

Thanks, George Yip

Asked by gyip2012 4 months ago

Last reply by James 4 months ago

Container tabs not working

I reinstalled firefox because it was not loading any pages, and although that problem is solved, now I can't get container tabs to work. Even if I reinstall it, restart F… (read more)

I reinstalled firefox because it was not loading any pages, and although that problem is solved, now I can't get container tabs to work. Even if I reinstall it, restart Firefox, or disable/reenable it, I can't get it to work. Anyone know what I can do? Should I just reinstall firefox again?

Asked by shanzay1234657 4 months ago

Last reply by shanzay1234657 4 months ago

Unable to restore backup bookmarks after having to refresh

Hi, i've tried reading the existing articles but i'm not very technical and don't understand most of it. Firefox kept freezing and crashing this morning so I clicked the… (read more)

Hi, i've tried reading the existing articles but i'm not very technical and don't understand most of it. Firefox kept freezing and crashing this morning so I clicked the recommended Refresh, not realizing this would kill all my bookmarks. I have tried to restore my bookmakrs (over5,000!) using the restore method, but I get an error message saying it cannot process the request - I really don't want to lose all my bookmarks but i'm struggling with the overly technical advice i've seen, can you help please?

Asked by cutex1701 4 months ago

Last reply by hamaczech13 4 months ago

very slow since update

since my upgrade a couple days ago, I have noticed a significant slow down of browsing. I don't know what you did but I can't deal with this. I need help or I need to swi… (read more)

since my upgrade a couple days ago, I have noticed a significant slow down of browsing. I don't know what you did but I can't deal with this. I need help or I need to switch browsers due to this. I have been using Firefox for many years but this is ridiculous. I need immediate help please.

Thank you, Linda Weaver

Asked by Linda 4 months ago

Last reply by Amelia 4 months ago