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When I try to log into the MyIDCare website (https://opm.myidcare.com/) I eventually get a Secure Connection Failed msg

I called the help number for the MyIDCare website, and they told me to download Chrome and log in to the website using Chrome. Using Chrome I could log into the website,… (read more)

I called the help number for the MyIDCare website, and they told me to download Chrome and log in to the website using Chrome. Using Chrome I could log into the website, but not using Firefox. Is this a problem with Firefox or with the website? Is this just something I have to live with, meaning I have to use Chrome whenever I want to log in to this website? Thanks. The actual Firefox message follows:

"Secure Connection Failed

An error occurred during a connection to opm.myidcare.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Asked by m50walker 5 months ago

Last reply by FredMcD 5 months ago

Yahoo Email

When I use Firefox web browser and log into my AT&T Email the when I open an email the words (body of the email) do not display (there are no words) I can see and the… (read more)

When I use Firefox web browser and log into my AT&T Email the when I open an email the words (body of the email) do not display (there are no words) I can see and the images but the words are missing

Thank you for your help

Asked by pastorscottwilson97 5 months ago

Last reply by FredMcD 5 months ago

Firefox browser 95 Autofill editing

Please describe the exact menu steps required to gain access to Firefox browser 95 Autofill editing. The most recent help topic I saw on this was for browser 88. my e-mai… (read more)

Please describe the exact menu steps required to gain access to Firefox browser 95 Autofill editing. The most recent help topic I saw on this was for browser 88.

my e-mail address for a direct reply is to ... TIA,

Tim


Edited email from public and search/spam bots view on this community forum. You should get a email notifying of replies.

Asked by timwilson 5 months ago

Last reply by FredMcD 5 months ago

My mozilla firefox is gone . how do I get it back

'bold text'where is all my Firefox & my book marks go too? my whole laptop PC no matter where I go I can't log in? Please help me. I already went to chat box, but I d… (read more)

'bold text'where is all my Firefox & my book marks go too? my whole laptop PC no matter where I go I can't log in? Please help me. I already went to chat box, but I didn't get the help need.

Asked by lilly bitts luvs ♥♥♥ 5 months ago

Last reply by FredMcD 5 months ago

  • Locked

Constant crashes even after Cleanup or Reinstallation

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing… (read more)

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing. Crashes occur on, but are not limited to, following pages: • YouTube.comReddit.com • Google Account Login • about:preferences • about:crashes • about:support • The very same Support-page I’m writing this on Crashes still occur after: • Rebooting Computer • Clearing of Cache • Starting in Safe Mode (crashes in Safe mode) • Deactivation of hardware acceleration • Refreshing Firefox • Reinstallation of Firefox (Uninstalled with the Uninstall/helper.exe) • Use of Windows Deployment Image Servicing and Management tool (DISM /Online /Cleanup-Image /RestoreHealth)

Crash logs list: • Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ff88082381f • Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000001f4465fffe8 I’m kind of out of options. Most support pages are 2 years or older, so I don’t really know if I’m experiencing the same errors as they did. If there’s any more information required, please let me know.

duplicate. https://support.mozilla.org/en-US/questions/1360813

Asked by ASwissArmyrabbit 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox REFUSES to stop autoplaying audio and video

I'm writing about videos autoplaying in your browser when you land on a page that has one. When I go to websites that have video windows above a story, the video and audi… (read more)

I'm writing about videos autoplaying in your browser when you land on a page that has one. When I go to websites that have video windows above a story, the video and audio automatically play every time.

I have been to dozens of websites that all say how to set autoplay options to "block audio and video" but none of them work. No matter what I do, Firefox will STILL play the audio. So-called "expert users" on Firefox forums all say this should work, and that it works for THEM, but it certainly doesn't work for ME. I don't even believe them anymore.

Why can I NOT take control of MY computer and decide what I want to happen when I use Firefox? There has to be a way to stop websites from forcing MY system to do something I don't want.

Asked by usagiichiban 5 months ago

Last reply by jonzn4SUSE 5 months ago

Does Firefox Desktop have a similar system to Collections in Firefox for Android?

I always have a lot of tabs open, and could very easily streamline my work if I could group them into a system like Collections for Firefox Android. Bookmarks and Pocket … (read more)

I always have a lot of tabs open, and could very easily streamline my work if I could group them into a system like Collections for Firefox Android. Bookmarks and Pocket do not make for easy working, especially when needing to revert to previous sites, and consequently the numerous tabs left open cause confusion and slow down the PC. Is there a similar system on Firefox for Desktop so I can group tabs/webpages/sites within Collections? Bookmarks and Pocket do not work in the same way and are very clumsy and cumbersome in comparison.

Microsoft Edge has its own Collections system, and if Firefox has nothing compatible, I am seriously considering leaving Firefox and reverting back to Edge, although I would be risking my privacy and security which I value so highly with Firefox.

Any suggestions please?

Asked by geneann 5 months ago

Last reply by TyDraniu 5 months ago

Updating to Windows 11

I can't find an answer to this Q: Updating to Windows 11 will Firefox retain & install w/my current bookmarks or should I plan on saving and reinstalling them after t… (read more)

I can't find an answer to this Q: Updating to Windows 11 will Firefox retain & install w/my current bookmarks or should I plan on saving and reinstalling them after the update? Thx for your help!

Asked by rick104 5 months ago

Last reply by FredMcD 5 months ago

  • Solved

Live chat button grayed out

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tra… (read more)

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tracking protection and it did not help. If I use Google Chrome there is no problem.

Asked by ccpjr 5 months ago

Answered by FredMcD 5 months ago

Just changed to Bitdefender antivirus and cannot connect to sweepstakes sites, mondosweeps, uwinit, winloot, etc

Firefox 95, Windows 10 and Bitdefender antivirus will not connect to sweepstakes sites; giant-sweeps.com, mondosweeps.com, sweepscrush.com, sweepsloot.com, uwinit.com, an… (read more)

Firefox 95, Windows 10 and Bitdefender antivirus will not connect to sweepstakes sites; giant-sweeps.com, mondosweeps.com, sweepscrush.com, sweepsloot.com, uwinit.com, and winloot.com. Removed cookies and cache. Still get message "page cannot be shown because authenticity of received data could not be verified. Chrome browser works fine with Bitdefender. How do I fix this?

Asked by Howard Steeley 5 months ago

Last reply by FredMcD 5 months ago

  • Solved

Every Time I Click The Home Icon, a Tab Opens That Shows The Firefox Privacy Notice Page

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other … (read more)

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other tab I have open. This is quite annoying.

Asked by clmcda63 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Can't load email content on icloud.com

When using Firefox on my PC I am usually (not always) unable to load email content when using icloud.com. I am signed into my icloud account in Firefox and am up to dat… (read more)

When using Firefox on my PC I am usually (not always) unable to load email content when using icloud.com. I am signed into my icloud account in Firefox and am up to date with Firefox. I can see email content when using Outlook, when using ios on my iphone and ipad, and even when using icloud.com on my ipad. Just not when using icloud.com on my PC. What gives? This used to be an occasional thing and has now turned into an almost always thing.

Asked by rspope 5 months ago

Answered by FredMcD 5 months ago

CloudFlare Not my preferred DNS Server

Sir, Ma'am, QUAD 9 runs faster from my location and is my preferred DNS for IP resolution. I noticed that when using Firefox it shows Cloudflare as MY DNS. Using Brave or… (read more)

Sir, Ma'am, QUAD 9 runs faster from my location and is my preferred DNS for IP resolution. I noticed that when using Firefox it shows Cloudflare as MY DNS. Using Brave or Edge shows my DNS as QUAD9. I set Quad9 in Windows and on my router (ip4 and ipv6), yet Firefox and Firefox is only browser showing Cloudflare. Please advise via email. I am not afraid of using about:config. MUCH Thanks. J. Storch

Asked by storch11 5 months ago

Last reply by jonzn4SUSE 5 months ago

firefox not working properly after booting up

hello! when i boot up my pc and start firefox i can't click on the interface. for example i can type in the url youtube , it loads then i can't click on the videos. it's … (read more)

hello! when i boot up my pc and start firefox i can't click on the interface. for example i can type in the url youtube , it loads then i can't click on the videos. it's the same with pther websites. alt-tabbing helps. any idea what can cause this problem?

Asked by hmilan97 5 months ago

Last reply by FredMcD 5 months ago

Error message when I click on "Bills & Upcoming Payments" page, plus "Contact Us" page

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error me… (read more)

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error message is: "Sorry! We're unable to find the page you were looking for due to a technical problem." I've tried clearing the cookies but this didn't help. When I do my CBA internet banking using Chrome, I don't have the same problem as with Firefox.

Asked by leoniem 5 months ago

Last reply by FredMcD 5 months ago

Data Collection of the Crash Report and its privacy

Hello. Firefox crashed and I drone clicked for the Crash Reporter to send data. Now I try to review what exactly the crash reporter sent, as I don't like data of the site… (read more)

Hello. Firefox crashed and I drone clicked for the Crash Reporter to send data. Now I try to review what exactly the crash reporter sent, as I don't like data of the sites I browse to end up all over the internet.

I am trying to access the crash report but get this message:

This application has not been configured to display crash reports. The preference breakpad.reportURL must be set.

I rolled around the internet trying to get an answer, but no solution works among the few that Google gave me.

How can I access my crash reports? Where are the settings for it? What is included in them? Who gets the information?

The Privacy Policy and the Terms of Agreement give some indications, but it is not exactly clear, and doesn't really help me with the technical parts.

Thank you for your time.

EDIT: After some more digging, I figured some things out regarding what information is being sent and how it is being handled.

Still unsure how to access the crash reporter settings as well as the crash reports.

I found the report on the drive, but using its signature on crash-stats.mozilla.org lead me only to a page saying it could not be found.

Asked by Joseph 5 months ago

Last reply by FredMcD 5 months ago