Showing questions tagged:

Problem with google maps default location

Hi everyone, I have a problem on my PC with firefox. I don't have this problem on chrome. When i go to google maps on my PC, my default location is set to Dublin instead … (read more)

Hi everyone, I have a problem on my PC with firefox. I don't have this problem on chrome. When i go to google maps on my PC, my default location is set to Dublin instead of Amiens (France) Could you help me to have my correct default location back ? Thank you

Open 43

i have 4 accounts on firefox and i cannot remember which account i have been used through years

i have 4 accounts on firefox and i cannot remember which account i have been used through years now i cannot sync my old data however i have tried the 4 emails and accoun… (read more)

i have 4 accounts on firefox and i cannot remember which account i have been used through years now i cannot sync my old data however i have tried the 4 emails and accounts i used and non of them is working

how can you help me

Open 66

Often after restarting firefox 148.0 … …

Often after restarting firefox 148.0 … …  … … for whatever reason, it comes up "clean". Despite asking for tabs to be restored, they often are not. I have about 7 tab… (read more)

Often after restarting firefox 148.0 … … 

… … for whatever reason, it comes up "clean".   Despite asking for tabs to be restored, they often are not.

I have about 7 tabs that I have pinned (i.e., gmail, penzu, contacts, etc).

Is there a way to have this happen automagically when started?

Doesn't seem obvious to me.

Thanks, FJohn

Open 77

Can you help providing a sync from the last 30days.

Can you help providing a sync from the last 30days. Using a backup computer as my current computer is being repaired and bookmarks/passwords will no sync on this machine … (read more)

Can you help providing a sync from the last 30days. Using a backup computer as my current computer is being repaired and bookmarks/passwords will no sync on this machine

Open 86

restore spell check

Hi I cannot reactivate spell check as I type, with English dictionary and the thick box ticked. Previously I could not get rid of spell check in my 2nd language (Turkish… (read more)

Hi

I cannot reactivate spell check as I type, with English dictionary and the thick box ticked. Previously I could not get rid of spell check in my 2nd language (Turkish) but as I have managed, now I cannot restore spell check in English.

Can anyone help please?

Should I delete and reinstall Firefox? If I do will I lose my bookmarks?

Thanks in adance to all.

Open 90

Firefox shortcuts keep disappearing

My Firefox shortcuts keep disappearing: this is an almost daily occurrence. Sometimes they re-appear later without any intervention, sometimes they re-appear after a reb… (read more)

My Firefox shortcuts keep disappearing: this is an almost daily occurrence. Sometimes they re-appear later without any intervention, sometimes they re-appear after a reboot. Right now, after rebooting and 'fixing' Firefox from Control Panel, they are still missing. I have 4 rows configured for both shortcuts and recent sites, and had 'pinned' about 20 shortcuts. Currently on Windows 10, soon to upgrade to Windows 11.

Can someone PLEASE tell me if there is a fix available for this (will it be resolved in Win 11?), or if there is a way to easily save and restore these backups when this problem occurs.

The ability to have 32 shortcuts is the motivating reason for my using Firefox over Chrome or Edge (which only allow 8), but if they keep disappearing like this I'm going to have to re-think my browser selection.

Thanks for any suggestions.

Open 65

Computer freezes/locks up/stutters to an unusable degree when using Picture-In-Picture mode

I like to use picture-in-picture mode to watch a YouTube video in the corner of my screen while editing an image or playing an online game (since I like having something … (read more)

I like to use picture-in-picture mode to watch a YouTube video in the corner of my screen while editing an image or playing an online game (since I like having something to keep my brain active while I'm doing something). Recently, however, this has resulted in my computer locking up. I don't really know how to describe it succinctly, but audio becomes super stuttery and it takes a second or more to render a single frame. Last night this resulted in the loss of an in-progress image (don't worry, I took photos of my screen so I could recreate the image), so I want to figure out how to stop this.

Just to cover my bases, here's my specs:

Device name LAPTOP-AI6N0TEJ Processor 12th Gen Intel(R) Core(TM) i3-1215U (1.20 GHz) Installed RAM 40.0 GB (39.7 GB usable) Device ID BDD80B46-B5E1-4B25-9FA0-3F833BD30C05 Product ID 00356-07436-33870-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 11 Home Version 25H2 Installed on 11/7/2025 OS build 26200.7840 Serial number PF4RQKQJ Experience Windows Feature Experience Pack 1000.26100.291.0 Manufacturer Lenovo

Open 60

When google email account is open, opening another operative window automatically closes the email account.

As mentioned, When google email account is open, opening another operative window, firefox automatically closes the email account. Why is this ? This looks to me as a pos… (read more)

As mentioned, When google email account is open, opening another operative window, firefox automatically closes the email account. Why is this ? This looks to me as a possible bug or IE security program intervening to avoid cross connectivity and security violations between other opened windows. Correct ? This is annoying as an R&D engineer it is common to work with several opened windows. Any solutions or fixes ? rJ

Open 57

Links opening in new windows, not in same or new tab

Links keep opening in new windows, and not within new or same tab. Shift key is not stuck and all toggles in the Tabs Opening/Interaction Settings field have been turned … (read more)

Links keep opening in new windows, and not within new or same tab. Shift key is not stuck and all toggles in the Tabs Opening/Interaction Settings field have been turned off

Open 43

Sidebar expand on hover with vertical tabs scrolls up on its own when expanding

When using vertical tabs layout with "expand sidebar on hover" setting enabled, sidebar scrolls up with each expansion, so that when hovering over a certain tab of collap… (read more)

When using vertical tabs layout with "expand sidebar on hover" setting enabled, sidebar scrolls up with each expansion, so that when hovering over a certain tab of collapsed sidebar, another open tab is under the mouse pointer when expanded. For additional details please refer to the attached video.

Steps to reproduce: 1. Enable vertical tabs layout with "expand sidebar on hover" setting 2. Open a lot of tabs 3. Hover over a certain tab

Observed result: The sidebar expands with mouse over another tab and the list of tabs scrolled up.

Expected result: The sidebar expands and mouse pointer is hovering over the same tab after expansion from collapsed state.

Open 91

youtube videos will not go full screen

when I hit full screen in the lower left on youtube videos it says full screen unavailable on all videos. I have tried all the recommended setting adjustments in the conf… (read more)

when I hit full screen in the lower left on youtube videos it says full screen unavailable on all videos. I have tried all the recommended setting adjustments in the config and they don't work. yet full screen for youtube videos works in all other browsers on my mac which is an M2 pro macbook pro running sequioa 15.7.4

Please fix this as it is really annoying and I may stop using this browser if it is not taken care of. It just started yesteday out of nowhere. No changes were made on my computer during this time.

Open 57

Pop up ads in the lower right corner of my screen

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me th… (read more)

I am seeing pop up ads like these on the lower right corner of my screen since I updated to windows 11. I've never seen this with windows 10. Microsoft is telling me these are coming through my browser. These are not when I am in a web site and get the pop up to allow notifications, I always say no. These come @ 1 per week or less and I don't seem to be able to stop them. Is there a setting in firefox that will stop them or is this a microsoft issue? thanks brian

Open 101

after the last update the restore previous session button is no longer there.

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the group… (read more)

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the groups are there but can no longer use them. how can i uninstall mozilla firefox

Open 70

I am unable to sign in to my bank, this just started on Feb 22, but I can sign inusing a different browser

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this w… (read more)

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this was a legitimate transaction and they unlocked my account, and everything seemed to be alright, my card was working all seemed well. That is until I tried to log in and check my balance and I could not get in. I then contacted the bank customer service and spent over an hour with them attempting to resolve this issue to no avail. The person on the line suggested that I try another browser so I connected to Edge, entered my log in and password, (which is stored in my Mozilla), and it went right through which proved two things, my password and login were correct and the issue is with Firefox which is very odd to me since it has always worked perfectly as long as I have been with this bank. Again, this issue began when the bank lock my account and as a side note they did the same thing with my wife's account, she called and they unlocked her account and every thing works as before and she can still use her Firefox and gets right in to the same bank with no issues but not me. Again, this started on the date I provided above and I can use any other browser and I get right in with no problem but I am a loyal Firefox user and I want to only use Firefox so I hope you can assist me in resolving this aggravating issue!

Thank you and Kind regards, George Morris

Open 59