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  • Solved

Sudden lack of access to university gmail account

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let m… (read more)

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

Asked by SLG 5 months ago

Answered by SLG 5 months ago

Audio problem

When watching a video on YouTube, the sound suddenly stopped playing. Currently, sounds in video and audio are not played on all sites. The problem is only in the browse… (read more)

When watching a video on YouTube, the sound suddenly stopped playing. Currently, sounds in video and audio are not played on all sites.

The problem is only in the browser. Audio and video files are perfectly reproduced by the VLC player. There is also sound in the Chrome and Firefox ESR browser.

My actions. 1. Disabled all extensions 2. Clearing history and deleting all cookies

My browser - Firefox Developer edition, version 123.0b9 OS - Debian 12

P.S. I have been using the developer edition for many years. It seems to me more convenient and faster compared to regular Firefox. I really don’t want to delete the customized browser.

I need help with audio in browser...

Many thanks!

Asked by Val_Ery 5 months ago

Last reply by jonzn4SUSE 5 months ago

links from my blog lead to spam but only in Firefox

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved. The short story is that I have a blog for my croc… (read more)

I have an odd situation happening and I'm hoping someone can share some insight or knowledge on how to get it resolved.

The short story is that I have a blog for my crochet business, along with an accompanying Pinterest account.

Back in December my blog was hacked for a few weeks. I got it resolved with my hosting provider and it's been working fine since.

However, at the same time I noticed that my Pinterest views dropped to almost zero, after years of very good traffic numbers from that account. When I went in to test my pins that go to my blog, I found that they lead to a spam website.

Out of curiosity, I decided to test the same pins using a private Firefox window. Those worked perfectly, leading to my blog content. I also tested them using the Safari and Chrome browsers, and those also worked perfectly.

So it seems that the only time my pin links go to the spam site is when I'm using a regular Firefox window. I don't know if that explains the enormous drop in views, but I find it just very strange that I only see it happen with the regular Firefox window.

Any insight or help would be appreciated. I did also message Pinterest to see if they had any thoughts on it. Here is one of my boards that has all pins leading to my blog. [https://www.pinterest.com/poshpattern.../posh-patterns-blog/]

Thanks!

Asked by fourflores 5 months ago

Last reply by cor-el 5 months ago

Bookmarks

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figu… (read more)

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figure out how to re-create folders or move those Bookmarks I have. Any suggestions.

Asked by jf360cpw 5 months ago

Last reply by cor-el 5 months ago

Google search images and Firefox 123

Hello – How to recover Google Search results without every result being an image, without blocking every image either. I want the old style, where an image from Wikipedi… (read more)

Hello – How to recover Google Search results without every result being an image, without blocking every image either.

I want the old style, where an image from Wikipedia was shown when available, and occasionally others. Whatever algorithm(s) were used before the 123 update are what I want, preferably without reverting to Firefox 122.

Every result an image is wasting so much of my time that I've resorted to searching in Opera (which means at least 80% of my internet time).

Cursory examination of Firefox settings offered no relief.

Thanks,

pwk

Asked by p.w.k 5 months ago

Last reply by zeroknight 5 months ago

mac os menu bar

hi, when I am using Firefox to play a media file - both audio and video - an icon is placed in the menu bar - which can be used to navigate the media file. (i.e. stop/pla… (read more)

hi, when I am using Firefox to play a media file - both audio and video - an icon is placed in the menu bar - which can be used to navigate the media file. (i.e. stop/play/pause, ff/rw etc.)

is it possible to tweak Firefox so this icon does not appear?

I cannot find a parameter in Settings to turn this feature off.

cheers, Stephen

Asked by stephentargett 5 months ago

Last reply by cor-el 5 months ago

Unable to connect from Firefox to anything despite complete removal and reinstall

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unabl… (read more)

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unable to connect" started. Uninstalled and reinstalled, still happening. Uninstalled and scrubbed system of all relevant traces of Firefox (didn't meddle with minor registry entries), restarted and reinstalled. Still "Unable to connect".

I have exhausted my knowledge set and the only thing I know of that I have yet to try is monitor the ethernet stack or process activity.

Help!

Asked by mozilla-jack 5 months ago

Last reply by mozilla-jack 5 months ago

Cant sync

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and bill… (read more)

Hi, My computer died and I can't access it. I tried to sync firefox but it wont let me as I did not have my original password. All of my personal medical links and billing links are bookmarked there. Is there any hope to get it to sync?

Asked by laurie251 5 months ago

Last reply by cor-el 5 months ago

Address book

My address book icon has disappeared. I send out multi-recipient emails fairly often. I cannot find my lists. How do I retrieve my lists ad get the address book icon ba… (read more)

My address book icon has disappeared. I send out multi-recipient emails fairly often. I cannot find my lists. How do I retrieve my lists ad get the address book icon back?

Asked by Donna 5 months ago

Last reply by cor-el 5 months ago

Error Message

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is: "Bad Request Your browser sent… (read more)

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is:

"Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I have tried 20 times. There is nothing wrong on the website; my wife can access the same on her Mac computer.

Any advice? Thank you

Asked by rick.orzy 5 months ago

Last reply by zeroknight 5 months ago

Won't run on FreeBSD 14

I run FreeBSD 14 with Hyprland. Firefox always ran great up to version 123. Now anyway you run it it just hangs you can ctrl c to escape. I went back to 122 and it star… (read more)

I run FreeBSD 14 with Hyprland. Firefox always ran great up to version 123. Now anyway you run it it just hangs you can ctrl c to escape. I went back to 122 and it started right up. But now that pkg install has upgraded to 123 same thing just hangs. It compiles with no problems I changed config tried all setting but same thing. Please can someone figure this out. I have every browser ever made on freebsd but I love Firefox and I'm going crazy without it. I thought by running it from a terminal it might show a error but it just hangs and no messages with ctrl c. Any information you might need just ask me. Also when ran from terminal and htop shoes 1 core almost to 100%

Asked by TheRomChip 5 months ago

Last reply by TyDraniu 5 months ago

MY LOCATION (LOCATION OF THE DEVICE UPON WHICH FIREFOX IS THE BROWSER)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple!… (read more)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

Asked by R C 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

Firefox Developer Edition starts up at a fixed position and size

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to … (read more)

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to restore size mode (I.e. the window thinks it is maximised). I have followed the steps detailed for this question: https://support.mozilla.org/en-US/questions/1411093 however that does not resolve my issue. This has only started recently after I turned the laptop into a tablet and back again. Once I "restore" the window and then I maximise the window it works as expected. However it is very annoying. Also if I start another instance of Firefox this new instance does not exhibit the same behavior.


Computer: HP Envy OS: Windows 11 with all current updates and as far as I can tell AI is turned off using a group policy.

Asked by graham.harris.1975 6 months ago

Last reply by zeroknight 6 months ago

Sync data from dead laptop?

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, it… (read more)

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, its all still my desktop's. I even tried uninstalling and reinstalling and firefox automatically restored all my desktop crap. I really need my laptop's bookmarks, any advice? Thanks in advance

Asked by stilluseful2 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago