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  • Archived

Extensions: Are they all SAFE???

Greetings everyone, I just want to know if I can trust Firefox extensions? What has me worried and what made me create this thread was that Firefox extensions are give… (read more)

Greetings everyone,

I just want to know if I can trust Firefox extensions?

What has me worried and what made me create this thread was that Firefox extensions are given access to all the data in my Firefox App which includes my browsing history, bookmarks and so on.

Of course I'll only be installing the official Firefox extensions from this link but I'm very afraid that I'll be giving the Firefox extensions I install access to all of my data...

Thank you for any help!

Asked by Helpless_Quest 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

firefox tabs crash alot

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunch… (read more)

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunching without addons, with troubleshoot mode on, firefox on a different drive but, it is still crashing, i looked at the error logs and if im reading it right (im not at all knowledgeable in how to debug software) it is always crashing at a point where the module is none and the signature is an address value, I put screen shots of the error reports showing the numerous crashes, before I think its a hardware issue like a bad stick of ram (which i dont think cause i ran memtest 86 test overnight with no errors), a faulty motherboard, or god forbid a faulty cpu and start firing the parts cannon at the issue i want to rule out any software angles for the problem.

Asked by mrsneekyninja 11 months ago

Last reply by Medhasree Suram 11 months ago

  • Archived

Missing "recent closed tabs"

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back ag… (read more)

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back again.

Asked by jalnet1 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

slowness to open external link

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct … (read more)

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct from firefox browser ..the page load faster

-windows 10 pro x64 22H2 -Firefox Dev 115.0b5 (i use dev to load unsigned pluggins) but the problem persist in all versions

Asked by itachimetal 1 year ago

Answered by willjoe24421 1 year ago

  • Archived

Can't choose download location for my files

I want to download some files, but it always fails. I discovered this is because there is no selected download location, but when i click "Choose", it doesn't open a file… (read more)

I want to download some files, but it always fails. I discovered this is because there is no selected download location, but when i click "Choose", it doesn't open a file selector, nothing.

Asked by railway.tips.tricks 11 months ago

Last reply by railway.tips.tricks 11 months ago

  • Archived

Lost all my saved data on firefox account after laptop factory reset

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a w… (read more)

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a way to restore my data?

Asked by anuragsharma05031996 11 months ago

Last reply by Paul 11 months ago

  • Archived

how i change the default account login web to "https://accounts.firefox.com.cn" instead of "https://accounts.firefox.com"

I'm a Chinese user, and all my firefox account in other devices( windows10, IOS) was login in page https://accounts.firefox.com.cn", but using firefox in ubuntu, it was r… (read more)

I'm a Chinese user, and all my firefox account in other devices( windows10, IOS) was login in page https://accounts.firefox.com.cn", but using firefox in ubuntu, it was redirect to https://accounts.firefox.com. Even i login with the same e-mail, the data can not be syn, and i have known the reason was there are two different server for Chinese.

But i need a way to syn data in Ubuntu, please tell me how to deal with that. 3Q !

Asked by junhao16 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved
  • Archived

Just updated to version 115.0 on 7/4/23 and experiencing issues with videos and livestreams.

Recently had my FF update to version 115.0 automatically. With the update, watching videos on youtube is impossible. Videos show buffering but never play the video and do… (read more)

Recently had my FF update to version 115.0 automatically. With the update, watching videos on youtube is impossible. Videos show buffering but never play the video and do not start even with skipping around. Same thing goes for live streams on twitch where the chats will load but not the actual stream. Other videos in news websites appear to be the same. Issue is not resolved in private browsing.

Asked by jgideon01.2019 11 months ago

Answered by jgideon01.2019 11 months ago

  • Archived

Webinterface not loading - possible security risk

Hi, we have some appliances with a webadmin interface over https with a custom port. Since one of the last Updates, Firefox 102.3 (portable) is still working, I can not … (read more)

Hi,

we have some appliances with a webadmin interface over https with a custom port. Since one of the last Updates, Firefox 102.3 (portable) is still working, I can not load the webadmin of said appliances when I try to connect over DNS or the WAN IP, it's only allowed to be accessed through our WAN IP or from the local network. When I connect with the internal IP address of the Appliance or if I use Opera/Edge (both I don't want to use) I get the option to accept the Security Risk and Continue. It's not with every Appliance, same vendor, same firmware but maybe newer certificate. But all certificates still valid, but self-signed.

What can we do, other than not use Firefox?

Greetings from Germany, Andreas

Asked by Andreas 11 months ago

Last reply by Andreas 11 months ago

  • Archived

Loads of SSL errors on most web pages

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails. The… (read more)

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails.

The symtoms appear to be similar to this closed bug which doesn't seem to have been resolved. https://support.mozilla.org/en-US/questions/1378352

Two of the more recent errors were: SSL_ERROR_DECODE_ERROR_ALERT SSL_ERROR_BAD_MAC_READ

There were several more which I don't remember.

Has anyone come up with a resolution?

Asked by Dougga 1 year ago

Last reply by cor-el 1 year ago

  • Archived

new tabs

want sites and bookmarks to open in new tab setting up new computer windows 11 and tabs don't work the same way i had in win 10, i know i can right click and open in new… (read more)

want sites and bookmarks to open in new tab

setting up new computer windows 11 and tabs don't work the same way i had in win 10, i know i can right click and open in new tab but isn't there a quicker way? thanks dave

Asked by daverodny 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox closes unexpectedly

Hey! New to mozilla support so sorry if this is a repeat ... Problem - sometimes the browser window just closes ?? - On Windows 11 with all windows latest updates … (read more)

Hey! New to mozilla support so sorry if this is a repeat ...

Problem - sometimes the browser window just closes ??

- On Windows 11 with all windows latest updates installed,

- with latest Firefox 115.01 

- all graphics updates installed - all antivirus scans are clean

(Possible it is when doing Windows shortcut keys like ctl-? but I'm not sure.)

When I restart firefox the old tabs/links (history) are not restored making me think it 'closed' and cleared history.

Is there a way to see if this this is 1) an actual browser crash or 2) a log to check for why it closed ?

Thx!

Asked by FirefoxUser 11 months ago

Last reply by Paul 11 months ago