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  • Archived

Frequent Firefox crashes

Firefox consistantly crashes on page load interacting with a page before it fully loads dynamic pages adding content on scroll Per the troubleshooting steps, h… (read more)

Firefox consistantly crashes on

  • page load
  • interacting with a page before it fully loads
  • dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

  • bp-94031d7d-e807-400a-914e-22c570220907
  • bp-bd1fe716-1eba-4539-ac01-773710220907
  • bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
  • bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

Asked by nhansen 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

HELP! I do not know how I did it but I managed to remove my bookmarks from the my tool bar

I do not know how I did it, but I managed to remove my bookmarks from the my tool bar and tried every answer I could find in the support topics. I use the bookmarks co… (read more)

I do not know how I did it, but I managed to remove my bookmarks from the my tool bar and tried every answer I could find in the support topics. I use the bookmarks constantly and I need some help... I am lost.

Asked by travelingtress 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Gmail Login problem

I am using Firefox 104.0.2 64 bit. I noticed that this version of firefox was updated on my computer on September 07, 2022. Prior to September 07, I had no problem loggi… (read more)

I am using Firefox 104.0.2 64 bit. I noticed that this version of firefox was updated on my computer on September 07, 2022. Prior to September 07, I had no problem logging in to Gmail. Since September 7, I have not been able to login to Gmail. I get the following error

"There was an error during the transport or processing of this request. Error code = 103, Path = /v3/signin/_/AccountsSignInUi/data/batchexecute"

In addition, Since September 7 the computer is very slow.

Asked by 89rugby 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot access ( Medical Office Simulation Software) within Cengage Learning System; Document Sizesited

I am unable to access my Medical Office Simulation Software within Cengage Learning System Message says Document size is not supported, increase browser size or change or… (read more)

I am unable to access my Medical Office Simulation Software within Cengage Learning System Message says Document size is not supported, increase browser size or change orientation.Also the message about clearing ad blockers keeps repeating after Ive cleared cookies and cache on all my devices.

Asked by ddaisy870 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox Sync question

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time … (read more)

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time

Asked by danick.barboza 1 year ago

Last reply by cor-el 1 year ago

  • Archived

important part of screen ... .. bleached out often can't see lines of input mask 'boxes' ..

Running Win 10, appearance of screens bleached out ...on main MS page photo and background colored yet popout square white/bleached out ... can't see lines of input mask… (read more)

Running Win 10, appearance of screens bleached out ...on main MS page photo and background colored yet popout square white/bleached out ... can't see lines of input mask to know where to say 'help' ():>[ I can change the colors all around but in mail services it is all a guessing game. At one time these areas were contrasting colors to help very old eyes ... now only white seems possible Changing to the dark blue 'theme' just now seems to have helped a bit however I would like the background color a light tan to get away from the terrible glare /eyes strain screen shots attached are from Proton input mask. NEW Aggravation: ON this support input page is a box to "check" to be notified of any responses ... I can't "check" the box ():>[ Please notify TimHoHere@pm.me or TimHoHere@gmail.com

Asked by TimHoHere 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

when printing a document it prints out very large, even if I click on fit to page.

I need to be able to print any document without having issues of enlargement of words or images. When I print with chrome the documents come fine. When I try to print wit… (read more)

I need to be able to print any document without having issues of enlargement of words or images. When I print with chrome the documents come fine. When I try to print with firefox everything is enlarged 3x. This issue just started happening within a few days or so. Please help.

Asked by myradib 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cookies.sqlite keeps deleting self, replacing with new file

Hello, My cookies.sqlite file keeps deleting itself after I start browsing, and after a restart, it replaces it with a new cookies.sqlite file. My actual cookies.sqlite … (read more)

Hello,

My cookies.sqlite file keeps deleting itself after I start browsing, and after a restart, it replaces it with a new cookies.sqlite file. My actual cookies.sqlite file is 1536kb, and for some reason, that's the magical number that unfortunately is causing me issues or otherwise. Please help!

Asked by weewooman 1 year ago

Last reply by weewooman 1 year ago

  • Solved
  • Archived

104.0.2 update has shrunk text size on all websites and is causing webpages to display improperly

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites. The t… (read more)

Instantly upon installing the latest update I've witnessed glaring issues across the board with Firefox that are severely impacting my ability to browse websites.

The two major issues are as listed in the title, all text is about 10-20% smaller, the ui elements displayed within web pages are also shrunk to this same degree (zooming in the page just makes everything appear distorted and thus is not an acceptable fix), and many parts of text or coding are broken on pages that cause them to display the wrong colors which make many sites all but impossible to read.

I do not utilize any of the windows settings for zooming or making text larger, I've already attempted to clear cache and cookies, and thus far I can't find any way to resolve the issue. To be clear, this is a firefox issue because other browsers such as chrome still display everything perfectly.

Asked by SchwhatNow 1 year ago

Answered by SchwhatNow 1 year ago

  • Archived

font size in Firefox menus, search panel, etc is tiny

Windows 11, FF 104.0.2, 3000x2000 display, 200% Scale in OS. There seems to be no way to make the font in the menus, bookmarks, search window (basically the UI) readabl… (read more)

Windows 11, FF 104.0.2, 3000x2000 display, 200% Scale in OS.

There seems to be no way to make the font in the menus, bookmarks, search window (basically the UI) readable. See image. The fonts remain tiny, no matter what I do. If I use layout.css.devPixelsPerPx it makes the icons in the toolbar bigger but has minimal effect on the font size. Any suggestions?

Asked by ellis.robin 1 year ago

Last reply by TyDraniu 1 year ago