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Mouse click won't release

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://r… (read more)

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://radar.weather.gov/ website. I'd click on a map to zoom in, then as the mouse moves the map gets dragged all over the place. There was no work around (the Escape key or additional mouse clicks didn't change the situation). The only way out was to close the page. I raised holy he!! with the Weather Service several times.

Now, a second instance is occurring, this time in my Instagram account. In IG's interface, after uploading a photo and clicking to center the image, the click doesn't release and the pic moves all over the place. Again, Esc key or additional clicks don't cancel the situation. I can only upload to IG by using Msft Edge.

I am using an older Intuos3 Wacom tablet and mouse. But as I said, the problem only exists in the Firefox browser and no other apps, not Edge and certainly not in any of my photo apps.

I noticed a similar but not exact situation in the on Bugzilla but that issue was several years old.

Any advice? TY. FrankM

Asked by frankmazz 1 year ago

Last reply by petergroft 1 year ago

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i just installed firefox and tried importing all my bookmarks from google chrome but not all bookmarks were imported from chrome ... how do i correct this

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported. It will take enormous effort to manuall… (read more)

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported.

It will take enormous effort to manually load/ copy  all bookmarks from chrome to firefox by hand...... is there a easy way to correct this ?

Asked by BuddyBearr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Delete form input history

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calenda… (read more)

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calendar. Javascript uses that number to load another input with the calendar entry so I can confirm that it's the correct line before submitting it to PHP for deletion. I have unchecked 'Remember search and form history', ran 3 cleaners, restarted the computer and the data is (correctly) not displayed. But it is not deleted. When I rechecked 'Remember search and form history' the old input data comes back. If I change id, field name, javascript function name and variable names the history disappears but when I restore those names, the history is back. I want to know why that input can't be permanently deleted. Windows 10, Firefox 103.0.2 (64-bit)

Asked by bob9111 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot import bookmarks into Firefox

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does… (read more)

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does nothing. Firefox version is the same on both laptops. When I open the .html on my old laptop, I can see all of my bookmarks. When I open it on my new laptop, it seems to be blank, even though it's clearly not. I've tried several times. Version on both laptops is 103.0.2 64 bit. HELP!!

Asked by terri.gever 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Tab Bar 2022

I woke up this morning and my tab bar on Firefox was out of control. I figured out how to shrink the tabs in about:config. However, there is a huge space at the end of th… (read more)

I woke up this morning and my tab bar on Firefox was out of control. I figured out how to shrink the tabs in about:config. However, there is a huge space at the end of the tabs that is completely unnecessary. I've been googling all morning. I tried to find compact mode--but "density" is gone, even when I go back into about:config and enable it. The only other help I found was to change the CSS code and unfortunately, that is outside my wheelhouse.

Is there ANY way I can get my old tab bar back so that the tabs fill the top of the screen as opposed to having a huge empty space at the end?

Asked by nitaheerk 1 year ago

Answered by nitaheerk 1 year ago

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access denied

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Refere… (read more)

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.4d9533b8.1660085368.160c5aff

I do not get this on Edge browser.

Asked by mn1955 1 year ago

Last reply by cor-el 1 year ago

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Firefox printing - font fine but images too big and are cropped?

My printer is printing invoices from ebay but the logo and image previews are now larger (and cropped). I tried resetting the printer no luck I logged into the same area … (read more)

My printer is printing invoices from ebay but the logo and image previews are now larger (and cropped). I tried resetting the printer no luck I logged into the same area on Safari and produced a pdf that printed fine When I went back to Firefox and generated a pdf (print using the system dialogue..) it generated the sam problem

To be clear - The images are much bigger but cropped in the window dedicated to displaying it on the invoice so it only shows a small section of the image.

is this a current bug? How do I get help from a trouble shooting chat window? Thanks Mac Monterey Firefox 103.0.2

Asked by conor3 1 year ago

Last reply by cor-el 1 year ago

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why i am getting error message and unable to upload website?

An error occurred during a connection to permitexam.dmv.ny.gov. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unabl… (read more)

An error occurred during a connection to permitexam.dmv.ny.gov.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
  • Archived

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

  • Solved
  • Archived

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything… (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 1 year ago

Answered by NathanTheGraves 1 year ago

  • Solved
  • Archived

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything… (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 1 year ago

Answered by NathanTheGraves 1 year ago

  • Archived

Lost Facebook content after refresh

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME… (read more)

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Asked by dona 1 year ago

Last reply by Terry 1 year ago

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Using phone as a hardware security key

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3… (read more)

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

Asked by paulsiu1887 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Blue border when clicking on links

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border … (read more)

I just noticed that websites are now getting a blue border when links are clicked [FF Version 103.0.2 (64-bit)] and the funny thing about it is that sometimes the border disappears ... but it comes back eventually. Anyone else having the same bug?

Asked by Cezar Ayran 1 year ago

Last reply by cor-el 1 year ago