Firefox Support Forum

When I start playing a video on youtube or twitter, it has about a 20% percent chance of playing with sound. When I skip through a Youtube video with the arrow keys, every skip will once again have an 80% chance of having no sound. Happens without addons in incognito as well, for maybe a week now.

Any help is appreciated.

Since the last win 10 up grade the Firefox browser is using all RAM and CPu availability.

I can type 2,  twenty words sentences before typing starts on the screen and then it is 1 letter at a time. IT is not Kaspersky internet security , and there is no problem if i use Google Chrome.
Every indication is, that Microsoft has found a way to mess up the Firefox browser through the Google search engine, to make the Firefox use every bit of the ram and CPU to make consumers use the Google chrome browser.
It would be much appreciated if the program writers can find exactly what has happened and if what I suspect is the case,  update Firefox with a patch 
Regards
Win 10 os 64 bit with 4gb ram, and Kaspersky internet security on a ASUS P5g41T-MLX mother board.

Hi I use a lot of tagging with my bookmarks. But am not sure how (if it is possible at all) to run search through my TAGS using at least the typical logical statements such as OR\AND\NOT... Thanks

Using a MacBook Pro 2018 with macOS 12.6.1 and Firefox 104.0.2.

Lately, while going to various site, one such s Amazon and many others, I receive the following message:

Unable to connect

An error occurred during a connection to www.amazon.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All three of these suggestions DO NOT WORK! I can go to many other sites without any problems. These “Unable to connect” site do connect using Safari and Google WHY not Firefox? I’ve dropped these other browsers years ago but it’s beginning to look like I’ll have to drop Firefox. Also, just to go to Firefox “Submit Feedback” or Firefox “Help”, the same thing happened, see above!

I need help and/or BETTER suggestions!

Hello,

After installing Firefox (103.0.2) on a clean install of Manjaro (21.3.7) Gnome (42.4), I started noticing that mouse hover effects such as highlighted tabs, UI of a video-player appearing etc. are delayed after my PC exits hibernation (I am not sure if that is the only cause and if that really IS the cause). Weirdly enough the select menu I used to answer the "Which topic best describes your question?" question to create this post experiences no delay in highlighting the hovered element. Relaunching Firefox fixes this issue temporarily.

To be clear this is no performance issue since everything except mouse hover related interactions are fluid.

Thanks for helping out

I'm using Asus X505ZA with AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx, 12GB DDR4 RAM, 240GB M2 SSD, 1TB HDD. And also I use several addons in my firefox but only 3 (ABP, YoutubeAdBlock & Kaspersky Web Safer) is active. I'm using firefox since 2005 until now. IDK what the problem with my firefox, I never found bad issues like this before. When I try to start firefox suddenly my laptop is turnoff automatically & I try to start again but now I saw on task bar manager firefox make a 100% CPU usage and once again it shut it down the Laptop. This happens often, I wish I know what the heck is going on! But now I got another issue when starting firefox, that say "Error: Platform version '104.0.2' is not compatible with...", I'd love to share the SS if you don't mind.

Thanks & Regards, Punk06

Hi, when I'm watching a live stream on YouTube while using Firefox the live chat plays below the video out of view cause the video is dead center instead of playing on the left. I thought it was a YouTube setting bit a buddy told me to try Chrome or another browser so I did. It plays properly on Chrome, explorer, avg and epic. I prefer Firefox so I'd like to get this resolved. The 1st/2nd shot is Firefox how it shoes the third is epic. Yes I took pictures with my phone

I'm currently experiencing difficulties with the Twitch video player. After typing a message of a certain length, between 3-4 lines, the video player starts moving back and forth in time with the cursor and stops when the cursor stops. I have no idea what causes it. I've turned off all my addons, reset Firefox, and messed around with settings. the only thing that stops it is running troubleshoot mode, but i don't know what is being changed to fix the issue.

I have a problem where certain images do not load on my Macbook M1 laptop. When I run the WebGL test at https://webglreport.com/?v=2 on Firefox I get a max texture size of 8192 and Apple M1 as the GPU and renderer, while on Safari and all other browsers I get a max texture size of 16382 with Apple GPU and WebGL as the renderer. I have already set layers.acceleration.force-enabled to True and restarted Firefox. The same image loads on a Windows machine where I set the same variable. Is there a reason this is does not work on Firefox?

I use and love Notion notes app - and have whole personal wiki's on various enormous subjects for my blogging. EG: I have a Greenie page with a tree icon - a Space page with a Rocket icon - and a home renovation page with a hammer icon. I'm a bit OCD about using the bookmarks toolbar with tiny icons and no text labels for efficiency. Icons are important to me.

In Chrome I can just drag any Notion page and the icon for that page works! Tree, Rocket, Hammer - they're all there.

But the problem is in FF it only drags down hammers. I think it is something to do with the fact that my home renovation page with the hammer is the TOP PAGE - and FF seems to think the icon for that is the icon for the whole website I use? The icon should be enough - I shouldn't have to write text to explain what a page is. But in FF - I can't have 20 something Notion icons. I just get hammers. Any ideas?

HI i am getting this problem from around last one year . my Firefox an all my computers get Ir-responsive even when i m working or checking my mails. it get hang all the time if left idle for even one minute i had reset firefox, updated it , uninstall completely and install again and even i formatted one of my laptop to solve any problem but all of these were unable to solve my problem

plz help

I downloaded a PDF of a Maytag Dishwasher Owner's Manual, and it would not complete. I tied to cancel the download and it crashed firefox. Would uninstalling and then reinstalling Firefox again be a good thing to do?

Hi Team, Please help. My bookmarks and passwords are saved to Firefox account. I have signed out of the Firefox account on one of the computer. Then changes the password for Firefox account. Now when i sign into the same Firefox account, all my bookmarks are missing. Passwords seem to be okay. Please let me know if there is a way to get my bookmarks back. I did check in the Bookmarks --- Manage Bookmarks --- Restore. There are no backups visible there from time before password reset. Thank you

Since last Monday several sites have been slow to open or need several reloads to do so. This isn't constant as sometimes they open instantly and sometimes I have to wait, but they open with some effort.

They work normally on other browsers and on firefox when I visited my parents during weekend (different computer and provider), which is especially annoying.

Ideas how to fix this?

I am using Firefox for Linux (Ubuntu). I can not clear the cache under the Settings>Privacy and Security>Clear Site Cookies and Data. In fact, over the last year the cache has grown from 120MB to currently 364MB. Each time I go into Settings and clear the cache, I'm still have 364MB. The Firefox software is up-to-date. When I have entered about:cache in the address bar, the cache is residing in memory and not on the disk. Please tell me how I can clear my cache.

when i down load a file from DropBox It changes the file from a .VSDX to a .DWG and Microsoft Edge dose not. it worked great in the past but now it just quit. i need it fixed

this is not for ANDROID IT IS FOR THE LAPTOP

Hello,

For a while now, I've been having an issue where Firefox will stop playing videos in all websites' native video players all at once, but only after some time. This can take anywhere between 10 minutes and 9 hours to set off, and so is extremely hard to test. I used troubleshoot mode to see if I could fix the problem, and it worked. I thought it was a certain add-on of mine, but after disabling that add-on, the problem started up again - I slowly tested all of my add-ons and all of them were not the problem.

Attached images are what the videos look like. They stay as a blank image stuck at the first second of the video and do not progress in the video. This happens to every video all at once in every open tab, and restarting firefox is the only thing that fixes it.

I've tested hardware acceleration, clearing cache, add-ons, private windows, reinstalling firefox, userChrome.css (folder doesn't exist for this), and I don't know what's left to try. Please advise. I know it's fixable, as troubleshoot mode fixed it, but the fix doesn't seem to be something I can reproduce and I don't know how that can be.