Firefox Community Forum

Firefox opens only to a blank page and does not function what so ever. I've tried several times refreshing it, however, nothing helps. Point of interest is Microsoft Edge won't open either and I am currently using Opera which is working fine. Any suggestions would be appreciated.

I inadvertently created a duplicate Other Bookmarks folder at the level of the Bookmarks Toolbar and I'm not able to remove it. In fact, I tried deleting all of the bookmarks under this duplicate to see if that would allow me to delete it, however, that removed all of my bookmarks, including from the original Firefox Other Bookmarks folder and I had to restore them from backup.original Firefox Other Bookmarks folder

Please let me know what I can do to eliminate the duplicated folder without affecting the entries in my original Firefox Other Bookmarks folder.

Thank you,

John Hart

My computer was slowing down so I opened task manager.

I discovered that Firefox had 40 different things running and was using over a gigabyte of memory. I could not identify what the various things Firefox was running. Or what tab they related to.

It would be useful if Firefox could indicate in tax manager, what is going on and permit me to end task individually rather than shutting down the entire browser.

Meantime, what can I do to keep this from going on?

I have already shut down Firefox several times as well as restarted my computer to no avail.

Also cleared the cache and cookies

Home screen shows: Error: Platform version '130.0.1' is not compatible with minVersion >=130.0 maxVersion <=130.0

My account indicates I am up to date with version 134.0.2 (64bit)

In addition, today all tabs are broken

When I click on a website the page is completely blank. Not loading, no error message, just white. It happens on a lot of web pages but not all of them. Youtube is fine but a lot of others dont. there doesnt seem to be any pattern to the type of websites that dont work. sometimes the website will work the first time but if I close the tab and then click on the link again it wont work. It seems like the code of the website has somehow been deleted? (see photos). Ive tried disabling literally every extension I have and reloading the page but nothing happens.

Firefox will show that audio is "playing" but no sound will come out, unless I connect a bluetooth speaker or headphones.

Solutions tried (and failed):

1. uninstalling all audio drivers 2. checking if it's a problem with my computer (it's not, every other application plays sound) 3. enabling cookies 4. allowing autoplay video and audio 5. completely uninstalling and clean installing firefox again 6. turning off bluetooth to see if the pairing is the problem 7. cleared cache 8. turned off any adblock and/or extensions whatsoever 9. allowed drm content to play 10. allowed pop-ups 11. reset settings preferences

any help or input is appreciated. Thank you!

Hi, for the past couple of weeks firefox is causing the GPU to block firefox when trying to play a youtube short preview by hovering over the short. The screen goes white and then returns and it happens again if you leave the cursor over the short. After a few of these, the message comes up that the GPU (nvidia in this case) acceleration has blocked access to firefox. This will happen every time. The issue doesn't occur in chrome. The issue doesn't occur if firefox is started in troubleshoot mode. If I run in regular mode and manually disable my one extension (keeper) and the two plugins - widevine codec and cisco openh264 codec, the issue will still occur. I have no other add-ins. I have updated firefox and the nvidia drivers to the most current. The gpu is nvidia geforce 940mx with intel hd graphics 620. I am running 64bit windows 10 home on an hp envy laptop with i7 chip. Any ideas? Thanks.

Provide me with information to be able to access URLs without "www." notation, or advise me on browser/VPN/both settings to allow access to these "non-www." websites.

i am using the Windows 10 PC version of Firefox, with updates set to automatic.

i've been having a consistent issue where themes won't be maintained between restarts of the application. If i set it to any theme, close the browser, and reopen it, it will show the chosen theme for about a second, and then revert to a strange non-existent theme that is a slate gray background with white text and no color accents. It will still show the selected theme as being active in the themes menu, and disabling and re-selecting the theme i want will make it reappear again.

i've been ignoring this issue thus far as it's just a cosmetic issue and i didn't care enough to go digging for a solution. However, with the 133.0.3 update yesterday, the default theme is getting messed up as well. It seems like it's mixing up the light and dark themes, as it has the grey/black background, but all the secondary text is displaying in black, meaning i can't see the text in the application menu, address bar, or bookmarks bar folders.

This issue is occurring with Mozilla themes, Marketplace themes, and custom Color themes. Does anyone know of a fix for this issue, or at the very least a fix for the black text?

Hi, on certain websites, like Steam Store and IMDB (for video game or movie/tv trailers), when I play a video but then switch tabs or minimize etc. the video immediately pauses itself, on other websites however like YouTube for example, this isn't the case and the video continues to play in the background, which is how I want it to behave for the websites mentioned above as well.

So I just wanted to ask if this is a setting imposed by the website itself, like Steam, or if it comes from the browser or maybe video player software or windows side etc. and I can change it by changing some settings or something, or is this something I can't do anything about and just have to accept as it is by unbypassable design of the website?

Thanks for any help or info.

Insert picture in email text does not work. When attempting to drag/insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. Firefox 133.03 64-bit is up to date on Windows 10. I have not been able to find a solution. The dragged/inserted picture always ends up outside the email text box and cannot be moved into it. What is a solution? Is this something new or do I need to reload Firefox?

It worked last Christmas!!! It is not important now that the holiday is over but would like to fix it.

When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. Firefox 133.03 64-bit is up to date on Windows 10. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it for placement or scaling. What is a solution? Is this something new or do I need to reload Firefox?

It worked last Christmas!!! It is not important now that the holiday is over but would like to fix it.

When I use Chrome as my browser, it automatically loads my Gmail account without further sign in. When I use Firefox, I have to log onto Gmail every time and it want two stage authentication, even when I have ticked to option to bypass this. Not the end of thw world but iritating, especially when I have left my phone in another room.

Thanks for any suggestions.

Two days ago, my Firefox was updated to version 133.0.3. Since then, the add-on "I don't care about cookies" doesn't work well anymore. Unteil two days ago, I hadn't been asked about cookies for a very very long time, now I'm being asked several times a day. I installed the add-on "I still don't care about cookies" in addition, but that doesn't help either.

Is it possible to add a feature of a description/comment to the about:logins so that you can specify what the u/p is for?

ie, i have sites using ip addresses (that must not be given hostnames) that have a u/p but could do with a description to say what they are for. ie2, i have a website that is used to connect to different devices where the username is always a certain username, but with a different password per device. Firefox offers to change the password saved (but it would be changing it for all devices, not that particular one).