Firefox Community Forum

I reported a problem here about having an inability to login to Freecycle but had no trouble when using Chrome. I now have a problem with Waitrose.com. I tried to enter the weekend competition but after entering all the data there appeared a message saying something had gone wrong and to try agian later. This I did but the same thing happened. Fortified by my experience using Chrome I tried using it to enter and did so without any problem. I tried turning off enhanced tracking but this had no effect

System: mac mini m4 15.4.1 Firefox 137.0.2 Canon Drucker Formular 3 Jahre Garantie In diesem Webformular kann das Kaufdatum nicht eingegeben werden!? Unter Safari funktioniert es! Mit frohem Gruss aus Ramstein

When trying to log onto YouTube on my Windows 11 laptop through Firefox or Edge, I input my name & password then Google says, "Couldn't sign you in. Google couldn't verify this account belongs to you." I was on fine yesterday. I can get on with some other gmail accounts that I have, but my main gmail account only works on Chrome now.

Tabs of Gmail not working in Firefox Browser even after clearing history, cookies and the issue persist after logging out and re logging in. The issue doesn't happen in other browsers.

Suddenly today--this has never happened before--Firefox won't allow me to log in to Facebook. It just circles, again and again, through the login process. I can log in to Facebook on Chrome and on my phone, so I know that it's not a Facebook issue. I enter my login and password, no problem. Then it sends me a code, and I enter it, and then I get a messages saying I have to "log in first" - again and again, in circular fashion. NO problems on other browsers.

Dear,

On the following site "https://www.vrt.be/vrtnws/" I always get the following message, of which Screencapture has been added. This happens on three different computers. Everything is normal in Edge or Chrome.

Kind regards, Joseph De Ridder

Hallo Firefox-Support,

System: Windows 10 x64 Ich habe Firefox komplett neu installiert. Es ist kein Benutzerkonto synchronisiert, das Profil ist komplett leer. Vor der Neuinstallation habe ich alle drei Mozilla-Ordner in AppData (Roaming, Local, LocalLow) gelöscht und den PC neu gestartet.

Leider besteht folgendes Problem weiterhin:

Wenn ich auf https://www.google.de/maps/ gehe und ganz unten rechts auf „Feedback zu Produkt(en) geben“ klicke, und anschließend auf „Straße hinzufügen oder korrigieren“, dann lädt es unendlich – es passiert nichts.

Ich hatte gehofft, dass das Problem nach der Neuinstallation behoben ist, aber es besteht weiterhin. In anderen Browsern (z. B. Chrome oder Edge) funktioniert es sofort und ich kann direkt Straßen auswählen.

Ich bin ratlos und hoffe auf Ihre Unterstützung.

Anbei der Konsolen-Text aus den Firefox-Entwicklerwerkzeugen, nachdem ich den Fehler erneut ausgelöst habe. Benötigen Sie noch weitere Informationen oder Logs von mir, um das Problem besser untersuchen zu können?

Freundliche Grüße Fabienne

__________

Hello Firefox Support,

System: Windows 10 x64 I have completely reinstalled Firefox. No user account is synced, the profile is completely fresh. Before reinstalling, I deleted all three Mozilla folders from AppData (Roaming, Local, LocalLow) and restarted my PC.

Unfortunately, the issue still persists:

When I go to https://www.google.de/maps/ and click “Send feedback” at the bottom right, then select “Add or fix a road”, it loads endlessly — nothing happens.

I had hoped reinstalling Firefox would fix it, but the issue remains. In other browsers (e.g., Chrome or Edge), it works instantly, and I can select roads without any problem.

I’m out of ideas and would really appreciate your support.

Attached is the console text from the Firefox Developer Tools, captured right after reproducing the issue. Do you need any additional logs or details from me to investigate this further?

Kind regards, Fabienne

____________________

Warnungen zu Content-Security-Policy 6 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. rs=ACT90oFakMFBz0BdzoexmK5JDfFNeg-b2Q:1508:76 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Warnungen zu Content-Security-Policy 6 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Warnungen zu Content-Security-Policy 6 WebGL warning: drawElementsInstanced: Drawing to a destination rect smaller than the viewport rect. (This warning will only be given once) WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: copyTexSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: copyTexSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. 2 log Cookie-Warnungen 2 Cookie "NID" wird bald abgelehnt, da es fremd ist und nicht das "Partitioned"-Attribut besitzt. log Cookie "NID" wird bald abgelehnt, da es fremd ist und nicht das "Partitioned"-Attribut besitzt. log Warnungen zu Content-Security-Policy 2 Warnungen zu Content-Security-Policy 2 Content-Security-Policy: Unbekannte Direktive 'require-trusted-types-for' kann nicht verarbeitet werden iframe Content-Security-Policy: Ignorieren von "'unsafe-inline'" innerhalb script-src: nonce-source oder hash-source angegeben iframe Diese Seite befindet sich im Kompatibilitätsmodus (Quirks). Das Seitenlayout kann beeinflusst werden. Verwenden Sie für den Standardmodus "". iframe Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 130ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 31ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500+SAPISID1PHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500+SAPISID3PHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500&authuser=0&format=json NS_BINDING_ABORTED

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. 2 log POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 82ms]

POST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create Status 401 VersionHTTP/3 Übertragen937 B (395 B Größe) Referrer Policyorigin DNS-AuflösungSystem

access-control-allow-credentials true access-control-allow-origin https://www.google.de access-control-expose-headers www-authenticate,vary,vary,vary,content-encoding,date,server,content-length alt-svc h3=":443"; ma=2592000,h3-29=":443"; ma=2592000 content-encoding gzip content-length 271 content-type application/json+protobuf; charset=UTF-8 date Sun, 04 May 2025 08:17:21 GMT server ESF strict-transport-security max-age=10886400; includeSubdomains vary Origin vary X-Origin vary Referer www-authenticate Bearer realm="https://accounts.google.com/" x-content-type-options nosniff x-frame-options SAMEORIGIN x-xss-protection 0

Accept */* Accept-Encoding gzip, deflate, br, zstd Accept-Language de,en-US;q=0.7,en;q=0.3 Alt-Used waa-pa.clients6.google.com Authorization SAPISIDHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 SAPISID1PHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 SAPISID3PHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 Connection keep-alive Content-Length 24 Content-Type application/json+protobuf Cookie NID=523=MBWiPC85DYZCzl8-EK8bYa95iwTCHa7LVB0BogcsgmGtFizk5w8RJd3948wcxwzRjxpJFwCJE6YipP7mQsyatvIsc-n2XMqg0czG7uZyhzqSh7-OXXx0zCGK0Jxbp8CS-euZsfMgSdkANnn_rdx_S0dJgyOTXW_Ea4Iepe10SElbykFmPT4hOmhgqzZHfw Host waa-pa.clients6.google.com Origin https://www.google.de Referer https://www.google.de/ Sec-Fetch-Dest empty Sec-Fetch-Mode cors Sec-Fetch-Site cross-site User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

   X-Goog-Api-Key
   	AIzaSyBGb5fGAyC-pRcRU6MUHb__b_vKha71HRE
   X-Goog-AuthUser
   	0
   X-User-Agent
   	grpc-web-javascript/0.1

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 77ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

Just letting you know that I tried to place a order on lds.org..I could not place it . I called the lds church and they said there was a problem using your website They recommended google dhrome

Dear Team,

ANZ Bank (Australia) no longer works with Firefox. I troubleshooted with ANZ and they say the issue is with my browser. I have the latest version of Firefox, and I have cleared my cache & history a few times. I have attached a screen shot of where the landing page hangs. The loading circle keeps rotating, but it never loads any further.

Safari & Chrome both load the page fine with no issues.

Just letting you know in case you can sort this out.

Many thanks, Mark Harvey harvey@bigpond.net.au

I get an error message when attempting to load the PBS main page. It was working fine until yesterday and I can get on the site using bookmarks for different shows but cannot load the main page (even from within the site). BTW, using Safari the page loads as normal.

Below is the message I get.

Application error: a client-side exception has occurred while loading www.pbs.org (see the browser console for more information).

Can you help?

Thanks, EJ

Mac OS Ventura Can provide more info as needed

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I am using the latest version of Firefox and I can not log on to facebook.com and I get a graphic with Oops somthing went wrong (see image). This has started happening in the last couple of days since I updated Firefox..

I can login in Chrome without a problem I have disabled all add ons My cache has been cleared My history is removed when I exit Firefox. I have not changed any firewall settings.

Is anyone else having this problem?

I encounter a bug, which youtube website still loads normally. The problem occur when I tried to open one of the youtube video and it just a black box with no normally youtube playback button, but the recommendation can be view as I scroll further down. Entering in-video mode, cause it to going back previous page but no small video playback at the corner.

Normally, I would think my internet was a bit slower, but opening youtube in chrome or other browsing software have no such problem. I try watching Netflix on firefox, and it just works fine but the youtube things still occur.

Thank you.

Hi Mozilla, I'm a loyal and longtime user and have had no major problems I can remember in the last 15 years. Recently, however, I've found that over the last seven or so months I have had great difficulty managing my New York Times (http://www.nytimes.com) and New Yorker (https://www.newyorker.com/account/profile) accounts. I have had to update credit card information, change passwords and update personal information and I've only been able to do this by switching to an alternate browser (usually Safari). I'm constantly told that I should be using Chrome with them, which I DO NOT want to do. Can you find out why Firefox won't fully work with these sites? Thanks and Cheers, Jeb Blount (p.s. the last time I had trouble with this was about a week ago)

Hello, Ever since Firefox did an automatic update. I can't go to my website like crunchyroll.com & my bank account website! I used Brave browser and I can get through them easily. Could you please fix this update and firefox so I can go to my websites please? Thank you

Also, I got Windows 11 as well.

~4/14/25 with very 137.0.1 & .2 Duolingo is unable to complete loading after sign-in. DUO owl just keeps marching - states Loading. Continues same for hour w/ o any progress. Clearing cache, reloading page or browser with same result. Sign-In then Owl marching saying loading. Works fine with Chrome. Worked fine w FF very prior to 137.0.1 64bit. Reported to Duolingo.

I use Firefox as my standard browser

As a subscriber to a certain Swiss daily newspaper, I have access to their digital version. For some time now, I have not been able to log in to their site. The log in page is greyed out (see first attachment).

The support agent indicated that the problem lies with the browser, and suggested that I declared their site (https://id.tamedia.ch) as an exception in the Firefox settings "Privacy and Security". The problem still remained however.

That the problem is due to the browser would seem to be confirmed by the fact that there is no problem if I use "Edge" (see second attachment).

I would prefer to remain with Firefox for all internet access. Any suggestions? Many thanks.

The company I work with uses Microsoft Authentication for dual-factor authenication. A change last month by Microsoft caused a problem with both Firefox and Chrome, but not Edge. After entering the login and password and completing the dual-factor authentication process, it cycles back to the login screen again. I must redo the login and password and complete the dual-factor authentication process a second time to finally login. Again, this started about a month ago and is a problem with both Firefox and Chrome, but not Edge. I hope Microsoft has not done something to make it harder using Firefox. Our technical staff has been usable to resolve this issue. Thank you in advance for any help you may provide.

Bonjour, depuis 2-3 semaines je ne peux plus me connecter sur certains sites (exemple: AIRBNB) avec Firefox: J'y arrive avec un autre navigateur comme chrome. J'ai désinstallé - réinstallé Firefox mais le problème persiste. Avez-vous une solution? Merci, Nathalie