Showing questions tagged: Show all questions

Data loss

Hello support service I bought another computer, I logged into my account and I lost all the data, usernames and passwords that I had stored in my account. What should I … (read more)

Hello support service I bought another computer, I logged into my account and I lost all the data, usernames and passwords that I had stored in my account. What should I do now? Can you restore them for me please? Please, I had everything stored in my account, I never thought that the information in this program would be lost. And now everything is being destroyed, please restore it for me. My firefox acount name is : Aliasgharwolf1@gmail.com Thank you.

Asked by alivolfish 5 months ago

Last reply by alivolfish 5 months ago

Unable to login to Etrade

Peoples, Starting yesterday I am unable to open the E-Trade login window. I simply see a blank window with the loading wheel spinning. I use Chrome and it pops right up. … (read more)

Peoples, Starting yesterday I am unable to open the E-Trade login window. I simply see a blank window with the loading wheel spinning. I use Chrome and it pops right up. Anyone else experiencing this? Thanx, Steve

Asked by Stephen Cook 5 months ago

Last reply by cor-el 5 months ago

I had to change to Comcast e-mail and have lost my ability to receive e-mail in firefox.

I believe I need to change the password in the Firefox setting to upload from Comcast. Help me please. If you have the ability to open a chat line it would be helpfull.… (read more)

I believe I need to change the password in the Firefox setting to upload from Comcast. Help me please. If you have the ability to open a chat line it would be helpfull. There is no warning from Comcast e-mail so I have to periodically open it to see if I have any new e-mail.

Asked by wbrakey 5 months ago

Last reply by jonzn4SUSE 5 months ago

i got an authenticator app and typed in numbers o the facebook recovery and its saying its incorrect

I typed in my code and its not working i downloaded duo and the google authentication app and typed in the codes and its giving me the error message that it cant log me i… (read more)

I typed in my code and its not working i downloaded duo and the google authentication app and typed in the codes and its giving me the error message that it cant log me in i want to get back in my account and this is giving me trouble please reach out to me at your earliest convenient

Asked by johnmoorer29 5 months ago

Last reply by cor-el 5 months ago

Firefox Browser Loads Slowly Webpages

Hi Firefox Team, I've been a Firefox browser user for the last 5 years and now I'm facing difficulties while loading webpages, Is there any solution to loading the webpag… (read more)

Hi Firefox Team, I've been a Firefox browser user for the last 5 years and now I'm facing difficulties while loading webpages, Is there any solution to loading the webpages so I can continuously use it...

Asked by Warwick Jensen 5 months ago

Last reply by jonzn4SUSE 5 months ago

RECOVER AOL MAIL FOR 2/3/2025

I was working on my AOL left room about 15 minutes came back and from 4:30pm to 7:50pm my emails were missing. I had a load of sites on my browser and went into task man… (read more)

I was working on my AOL left room about 15 minutes came back and from 4:30pm to 7:50pm my emails were missing. I had a load of sites on my browser and went into task manager it showed firefox (20) 1200MB of memory can you help me please?

Asked by Terry Walters 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Lost archive

Via Thunderbird, I sent x7 Emails to suppliers on 25/11/2, between 5pm & 5:45pm. From [email address] All but one supplier received them, but bizarrely [email addres… (read more)

Via Thunderbird, I sent x7 Emails to suppliers on 25/11/2, between 5pm & 5:45pm. From [email address]

All but one supplier received them, but bizarrely [email address] claim not to have received theirs ! Having created new passwords/login details for thunderbird c.9/1/25 I cannot now access the 'sent' email referenced above.

Please can you retrieve it & confirm that autotrader would have received it.

Thanks Kevin Brown Target Vehicle Sourcing Ltd.

Asked by triad_golds9 4 months ago

Last reply by Paul 4 months ago

Sync / Recover History from Profile

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get … (read more)

An errant setting on my backup program wrecked havoc on my FF profile. I have a backup from two weeks ago which I can go back to, but I'm trying to figure out how to get my browsing history from the past two weeks over to the restored profile.

Some options I thought about: and for clarity, the newer but bad profile is still loadable, I've mainly lost all my extension settings and stored data

  • Is there any tool that would sync the entries from the newer/bad profile to the older/good profile?
  • If I restore the older/good profile, would FF Sync just add back in the newer entries -- which presumably it has saved in it's system over the past two weeks?
  • I believe the places.sqlite" file from the newer/bad profile is still intact. Should I just copy that to the older/bad profile?

Asked by CWeinhofer 4 months ago

Last reply by CWeinhofer 4 months ago