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  • Archived

account synchronization

Hey Sir, i hope you are doing well, i have changed the os of my laptop and i signed in with my account and all the data saved before isn't exist!

Asked by ah2716221 1 year ago

Last reply by Paul 1 year ago

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Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_CO… (read more)

Secure Connection Failed

An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid.

Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

This seems to be caused by Firefox. I don't have this problem with Edge, Chrome or Opera

Asked by rpurch 1 year ago

Last reply by Paul 1 year ago

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blocked email account

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked em… (read more)

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked email to unblock it- how am I supposed to get an email from you on a blocked account. How do I unblock this account. I have tried several times with the same result now the icon to sync isn't there anymore. PLEASE HELP This email is very important to me. You can send a reply to an alternate email account (also linked to Firefox -jgcaller15@gmail.com).

Asked by jgcaller15 2 years ago

Last reply by jgcaller15 2 years ago

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Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (read more)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Asked by Asim 2 years ago

Last reply by cor-el 2 years ago

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Changing my email address from an email account with no access

I originally setup my account under a business email address that I do not operate or have access to that email. When I log in it wants to send a code to the registered e… (read more)

I originally setup my account under a business email address that I do not operate or have access to that email. When I log in it wants to send a code to the registered email but I don’t have anyway to get that code. How do I bypass this? I’m trying to sync everything to my iPad from my desktop.

Asked by justin80 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox Synced over my Backups, Now all my Bookmarks and Passwords are gone

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Fi… (read more)

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Firefox allows when you're in Manage Passwords or Manage Bookmarks. After the formatting, I sign into my Firefox account, and it Syncs almost immediately. When I go into my appdata, the profile has been overwritten by the new sync, meaning all my passwords and bookmarks are now no longer available. Is there legitimately anything I can do??

Asked by renunez0101 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

LOST DATA

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh w… (read more)

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

Asked by Stefanos Chronopoulos 2 years ago

Answered by Stefanos Chronopoulos 2 years ago

  • Archived

Sync FF on pc & iPhone

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same res… (read more)

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same research tabs to open. I am asked for my password but it is not recognized. But I am signed onto Mozilla! At Mozilla home page I see no sign in/sign or out the main home page. Where I can see "password” on it is hidden behind dots so I cannot verify. How to I sync so pc and iPhone show same page with same tabs? Where how do I SEE my password to verify it?

Asked by JPM g 1 year ago

Last reply by Smith Johns 1 year ago

  • Solved
  • Archived

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 3 years ago

Answered by Robin 3 years ago

  • Solved
  • Archived

synced tabs disappeared

Synced Tabs from other device did show till yesterday but no longer showing It just says "connect another device" My other device had to be 'factory reset' but that was s… (read more)

Synced Tabs from other device did show till yesterday but no longer showing

It just says "connect another device"

My other device had to be 'factory reset' but that was some time ago (nearly a month) and the tabs from it were still showing till yesterday in my main device, Now they've disappeared, is there a way to get those tabs back??

I read somewhere that those tabs are maybe on the Firefox server, is there a way to access those???

Asked by AT 1 year ago

Answered by AT 1 year ago

  • Archived

password

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it s… (read more)

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it says wrong when i go to a mobile device it accepts the password

Asked by frozen210421 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone a… (read more)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Asked by SuMo Bot 2 years ago

Last reply by James 2 years ago

  • Archived

Merge old history with new

I began this conversation here. Sorry I didn't follow up. Add old history to new cor-el mentioned "The only way to merge history is by using Sync". Does "merge" mean… (read more)

I began this conversation here. Sorry I didn't follow up.

Add old history to new

cor-el mentioned "The only way to merge history is by using Sync".

Does "merge" mean like it sounds, to combines the content, or does it mean the latest will overwrite the oldest, or one will overwrite the other under other conditions?

Asked by noel_envode 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and eff… (read more)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Asked by Slaweko 1 year ago

Last reply by Paul 1 year ago