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browser issue

Hello, i've been trying to open a link (tilcareer.co.uk) on this browser and it has not been working and i already chatted with the people incharge of the linked and they… (read more)

Hello, i've been trying to open a link (tilcareer.co.uk) on this browser and it has not been working and i already chatted with the people incharge of the linked and they said its either the browser or the network but nothing is wrong with my network please i need help with this. thank you

Asked by Oluwanifemi Akinade 2 months ago

trouble login on my bank app

I am having a problem I cant log in on my bank app account. It says i cannot do anything unless i contact firefox. i need your help because i need to pay my bills. … (read more)

I am having a problem I cant log in on my bank app account. It says i cannot do anything unless i contact firefox. i need your help because i need to pay my bills.

Asked by williams6983 2 months ago

cannot open ameritech e mail account from my laptop

for some reason Firefox will not connect with my ATT/Ameritech account for email. It shows up that its an unknown error with AT&T. I can log in in troubleshoot mode, … (read more)

for some reason Firefox will not connect with my ATT/Ameritech account for email. It shows up that its an unknown error with AT&T. I can log in in troubleshoot mode, just not regular mode.

Asked by wmaring 2 months ago

Unable to download messages/attachments on facebook messenger (Firefox)

Hello everyone, I'm on the latest version of firefox on my desktop PC. In the last few months on facebook Messenger, I'm able to view download attachments from my frien… (read more)

Hello everyone,

I'm on the latest version of firefox on my desktop PC.

In the last few months on facebook Messenger, I'm able to view download attachments from my friends.

It says "Couldn't download · Retry" my app on my phone and also tested this on chrome appears fine.

Anyone able to help me please?

Many thanks!

Asked by RobCharles19811 2 months ago

I don't have an Ad Blocker but sites say I do

Websites keep telling me I have an ad blocker on. I do not have an ad blocker, and even when I disable all extensions, I still get the messages that I have an ad blocker.… (read more)

Websites keep telling me I have an ad blocker on. I do not have an ad blocker, and even when I disable all extensions, I still get the messages that I have an ad blocker. YouTube no longer works on Firefox, which I suspect is for the same reason.

Asked by Sandra Levy Smith 2 months ago

Facebook

I have problem when downloading Facebook to pen, it is always displaying this information. Hmmm… can't reach this page It looks like the webpage at https://www.facebook.c… (read more)

I have problem when downloading Facebook to pen, it is always displaying this information. Hmmm… can't reach this page It looks like the webpage at https://www.facebook.com/n/?notifications%2F&aref=1740314262727807&medium=push&mid=62ece33d769adG5b082b9f73d9G62ece7d6d6c7fG32b&app=2522338851375423&n_sg=Q6bPBAG8gYND9MYjjrgYqawuJ-boOt53DCed9z6t9NtTfZKO7A might be having issues, or it may have moved permanently to a new web address.

Asked by van eleazar 3 months ago

Connecting to a website

Dear Ms, dear Mr, I experience the following problem with the user interface of my bank’s website when I consult it using my new MacBook Air laptop computer. The image d… (read more)

Dear Ms, dear Mr, I experience the following problem with the user interface of my bank’s website when I consult it using my new MacBook Air laptop computer. The image displayed on the computer screen is apparently designed for a smartphone, not for a computer screen. This anomaly never occurred with my previous computer. And it does not occur at present when I work using Safari. So, I assume that it is linked to the navigator’s (i.e. !Firefox) configuration. This is the reason why I am contacting you. Please find below the characteristics of the new and old configuration. - New configuration, the one with which I have the problem: Model : MacBook Air 15“ M3 2024 Processor: Apple silicon M3 Operating system : Mac OS Sonoma 14.7.2 Navigator : Firefox 128.6.0esr (16bit) since 7 january 2025 - Old configuration : Model : MacBook Pro (13“, Mid 2012) Processor: 2,5 GHz Intel Core i5 Operating system : MacOS Mojave 10.4.6 Navigator : Firefox 115.18.0esr (16 bit) I would be happy if this frustrating though minor problem could be solved. Thank you for your assistance. Michel Stevens

Attachments: - Problematic screen - Normal screen

Asked by michel.stevens 2 months ago

WIN 11, FIREFOX 64bit, pages do not load, blank screen, no page source

Hi! I cannot open some webpages and I cannot find out whether there is some logic in them f.e. this website: https://shop.digitalcourage.de/ page is white, no content … (read more)

Hi!

I cannot open some webpages and I cannot find out whether there is some logic in them

f.e. this website: https://shop.digitalcourage.de/

page is white, no content at all, page source empty

yes,

  • I deleted all cookies
  • I cleared the cache
  • I deactivated all extensions, I deactivated NORDVPN, I re-booted
  • I de-installed FF completly, using RevoxUninstalle
  • I re-installed FF, did not log into my account, started with a clear FF
  • I have enough RAM in my desktop pc, no memory problems

I find no solution and I am happy for any help

Connie

Asked by Petuschki 2 months ago

youtube video issues

Hello, Ever since Firefox updated to the newest version for my IMAC, I can NO LONGER WATCH A FULL VIDEO on YouTube. The video will start, and then after about 10-20 secon… (read more)

Hello, Ever since Firefox updated to the newest version for my IMAC, I can NO LONGER WATCH A FULL VIDEO on YouTube. The video will start, and then after about 10-20 seconds, it just stops. The red timeline on the video stops because there is a white timeline underneath it that doesn't seem to move once the video loads up. I have to click just a little ways up the timeline, and the video will continue to play for maybe another 10 seconds. Once the red timeline catches up with the white timeline underneath it, the video stops again, and I just get the spinning circle. I can continue to click about 1/4 inch away from the red timeline, and the video plays for 5-10 seconds and stops again. For some reason, the video relies on the white timeline to always be ahead of the red one. Once the red catches up with the white one, the video stops. For some reason, when the video is first loaded, the white timeline is just a little ways down the line, and it does not move. When the red catches up to where the white line stops, the video stops. I can click just a very short distance in front of the white timeline, and it will move to the area I clicked. Then you can hit play, and the video will continue to play till the red line catches up to where the white line was and the video stops again. HELP. I am forced to use Safari because of this, and Firefox has always worked better than Safari till now.

Asked by shaned6 2 months ago