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sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (read more)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

Asked by TJ Roberts 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

The website "leetcode.cn" cannot be visited on Firefox

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visi… (read more)

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.

Asked by Lun 5 months ago

Last reply by AlexanderWilson 4 months ago

The plus sign got removed from Google search query

Hello everyone. I'm dealing with something a bit strange. When I try to use Firefox on Linux to search for things with Google, the `+` character is automatically remove… (read more)

Hello everyone.

I'm dealing with something a bit strange.

When I try to use Firefox on Linux to search for things with Google, the `+` character is automatically removed from the query string. For example:

  • Searching for `c++`, I got `c`
  • Searching for `g++`, I got `g`.

This issue doesn't happen for DuckDuckGo, but only Google (using the same browser, just different tabs). I don't have (and don't plan to install) other browsers on my linux box to try, but from another machine in the same network I didn't have this issue with Safari / Chrome.

I'm using Firefox for Linux on Fedora Sway Spin.

I created a screen recording but the forum doesn't allow posting video. I can share it if needed.

The issue happened locally (I think couple of days go, earlier I was able to search for C++ related stuff troubles).

Please let me know if there's anything I can try to fix this.

Thank you very much in advance

Asked by x2y8kbd7y2 4 months ago

Last reply by x2y8kbd7y2 4 months ago

  • Locked

whatsapp QR Code

Hi.. can you help me. My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. … (read more)

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Asked by alexboey 4 months ago

Last reply by Michael 3 months ago

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 4 months ago

Last reply by markwarner22 4 months ago

changing/removing old passwords

I am trying to log on to my credit union account and an being blocked. I called them and told them my problem and they said I'd have to contact my provider to have you h… (read more)

I am trying to log on to my credit union account and an being blocked. I called them and told them my problem and they said I'd have to contact my provider to have you he;p me get rid of all my old passwords to reset a new one. can you help?

Asked by steven Hough 4 months ago

Last reply by cor-el 4 months ago

I am logged out of Best Homepage Ever everytime I close my browser

I use Best Homepage Ever and I am logged out every time I close my browser and have to resign back in when I open it up again. Can't find anything in help articles to sol… (read more)

I use Best Homepage Ever and I am logged out every time I close my browser and have to resign back in when I open it up again. Can't find anything in help articles to solve this.

Asked by Victor 3 months ago

Last reply by markwarner22 3 months ago

  • Archived

stored user names for websites are located where??

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Rec… (read more)

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Recently I brought up intuit.com and expected there to be only 1 username, but I saw a user name (Yahoo email address) that belongs to a guy that does some work for me. I remember him using my laptop to login to yahoo once to get something from his email. But he didn't use intuit.com. Not sure he even knows what intuit would be.

So I went to the password list in firefox and typed in intuit, his user name didn't appear. I tried typing in his email address but it didn't find it. I'm not worried about any security issues. But I want the name removed from the list of users that pops up.

I deleted the cookies for intuit but the user names still pop up.

Any suggestions on how to get rid of this user name?

Asked by lisach 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Firefox Password Generator

Greetings... In regards to the Firefox Password Generator, I have two questions: Q #1: Currently, the Firefox Password Generator appears to create random passwords that… (read more)

Greetings...

In regards to the Firefox Password Generator, I have two questions:

Q #1: Currently, the Firefox Password Generator appears to create random passwords that are 15 characters in length. Is there some way that I can increase the length of the randomly created passwords to a longer length, say 18 characters? Might this setting be contained at some location within "about:config" that I could edit?

Q #2: Currently, it appears that the only way to create a password for a new website in the Firefox Password Generator is when attempting to set the password while on a website. I would like to be able to create a password for a website from within the Firefox Password Generator itself. Is there some way that I could accomplish this task?

Thank you for your attention and assistance! Take care...

Asked by Ted Benjeski 3 months ago

Last reply by markwarner22 3 months ago