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can no longer view pdf

Hello, Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you le… (read more)

Hello,

Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you let me know if there is a new setting that requires activation or if there has been a change. I have attached an image for you to see that it does not load.

Thank you

Tracy

Asked by smudge_tac 2 months ago

Last reply by markwarner22 2 months ago

New Feature Fail: Edit PDF's in Firefox

So I download the latest update of Firefox. New feature: Edit PDF's in Firefox. Sounds great. Click on the Try it Now link ... downloads PDF to computer. What? What… (read more)

So I download the latest update of Firefox. New feature: Edit PDF's in Firefox. Sounds great.

Click on the Try it Now link ... downloads PDF to computer. What? What happened to Edit in Firefox? What am I doing wrong?

Asked by Adventure Dave 2 months ago

Last reply by TyDraniu 2 months ago

PDFs downloaded using the Firefox PDF viewer change content and make the digital signature invalid version 136.0.2

There is an issue with PDFs downloaded using the Firefox PDF viewer. The PDF contains a valid digital signature. When I set the parameter pdfjs.disabled = true, everythin… (read more)

There is an issue with PDFs downloaded using the Firefox PDF viewer. The PDF contains a valid digital signature. When I set the parameter pdfjs.disabled = true, everything works as expected, the PDF is downloaded correctly, and when I open it with Adobe Reader, the signature is valid. However, when I set this parameter to false (default value) and download the PDF using the built-in Firefox PDF viewer, the signature becomes invalid. I compared both PDF files using a text editor and a diff tool, and the only difference I found was a specific change in the content. 1)pdf- signature is valid Ψα Exif II* μ Ducky d α http://ns.adobe.com/xap/1.0/ <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c138 79.159824, 2016/09/14-01:09:01 "> <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"> <rdf:Description rdf:about="" xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/" xmlns:stRef="http://ns.adobe.com/xap/1.0/sType/ResourceRef#" xmlns:xmp="http://ns.adobe.com/xap/1.0/" xmpMM:DocumentID="xmp.did:FF61BC20787811E896E6E83BD502C18A" xmpMM:InstanceID="xmp.iid:FF61BC1F787811E896E6E83BD502C18A" xmp:CreatorTool="paint.net 4.0.16"> <xmpMM:DerivedFrom stRef:instanceID="452A56456B1E68A148301EBAD51349D5" stRef:documentID="452A56456B1E68A148301EBAD51349D5"/> </rdf:Description> </rdf:RDF> </x:xmpmeta> ξ Adobe dΐ Ϋ „ ΐ F F Δ • 2)invalid pdf Ψα Exif μ Ducky d α http://ns.adobe.com/xap/1.0/ <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c138 79.159824, 2016/09/14-01:09:01 "> <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"> <rdf:Description rdf:about="" xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/" xmlns:stRef="http://ns.adobe.com/xap/1.0/sType/ResourceRef#" xmlns:xmp="http://ns.adobe.com/xap/1.0/" xmpMM:DocumentID="xmp.did:FF61BC20787811E896E6E83BD502C18A" xmpMM:InstanceID="xmp.iid:FF61BC1F787811E896E6E83BD502C18A" xmp:CreatorTool="paint.net 4.0.16"> <xmpMM:DerivedFrom stRef:instanceID="452A56456B1E68A148301EBAD51349D5" stRef:documentID="452A56456B1E68A148301EBAD51349D5"/> </rdf:Description> </rdf:RDF> </x:xmpmeta> ξ Adobe dΐ Ϋ „ ΐ F F Δ • I cannot understand why the Firefox PDF viewer modifies the PDF content. This is happening only to version 136.0.2. I had no issue before this version. Could you please help me?

Asked by info9384 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

highlighting in PDF's

A msg box comes up that says go to setting to enable the ability to highligh pdf's. I went to settings and did not find. this box comes in the upper right hand corner. I … (read more)

A msg box comes up that says go to setting to enable the ability to highligh pdf's. I went to settings and did not find. this box comes in the upper right hand corner. I am usually working in PAGES. jhelp if you can. Thank you.

Asked by animilik 3 months ago

Last reply by TyDraniu 3 months ago

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (read more)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher 4 months ago

Last reply by jonzn4SUSE 4 months ago

Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (read more)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk 4 months ago

Last reply by betterjoy 4 months ago

PDF Editor

I read in an email message from Mozilla on January 14th that Firefox now has a PDF Editor and it is the favorite feature. If so, how do I access it?

Asked by Chuck 3 months ago

Last reply by TyDraniu 3 months ago

Having a problem with opening files and then moving them to sub-files and folders.

I create and save files in OneDrive. When I open a file, it always opens in the Microsoft Edge Browser which is a problem for the old guy, me. I prefer that they open onl… (read more)

I create and save files in OneDrive. When I open a file, it always opens in the Microsoft Edge Browser which is a problem for the old guy, me. I prefer that they open only in the documents folder as their specific kind of document; Word, PDF, and Excel spreadsheet files so that I can then move my files into various folders and sub-files. Hopefully, someone can figure out what I have said and help me. • I'm uncertain if the topic I chose accurately describes my question.

Asked by tommcgrath 1 month ago

Last reply by markwarner22 1 month ago

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (read more)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 2 months ago

Last reply by jonzn4SUSE 2 months ago

PDF rightclick "Highlight Selection" not working as intended

When viewing a PDF, I selected some text, right clicked and chose the "Highlight Selection". The selected text was not highlighted. Instead, the "highlight" button on the… (read more)

When viewing a PDF, I selected some text, right clicked and chose the "Highlight Selection". The selected text was not highlighted. Instead, the "highlight" button on the top right corner pop up and the freehand highlight was triggered, while all my previous selection was lost.

I image this was not the intention of the "highlight selection", and I was also wondering if there is a shortcut for highlighting text in pdf.

Asked by Serra 2 months ago

Last reply by jonzn4SUSE 2 months ago

Black Screen when opening PDF in firefox

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge) … (read more)

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge)

Asked by prasetyas7306 5 months ago

Last reply by jonzn4SUSE 5 months ago

PDF not working

How do I get the PDF viewer to work again? For years I have used the setting "save" to automatically download. Now I am unable to view them without going in and changing … (read more)

How do I get the PDF viewer to work again? For years I have used the setting "save" to automatically download. Now I am unable to view them without going in and changing the settings to "open in firefox". I would like to continue to use the save setting without having to constantly change this back and forth. When I click to open the file, all it does it grey out.

Asked by jason164 2 months ago

Last reply by markwarner22 2 months ago

PERSISTENT FIREFOX POP-UP

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil s… (read more)

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

Asked by Valerie Knapp 2 months ago

Last reply by markwarner22 2 months ago