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Credit card autofill stopped working.

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the… (read more)

Recently firefox stopped filling in my credit card information. 1. On a website asking for a credit card click on the credit card number box. 2. Choose the car from the popup. 3. Popup disappears but nothing is filled in on the website form. 4. Use Google Pay or PayPal to purchase.

This used to work.

Firefox version 125.0b9 (64-bit) Ubuntu 22.04 Firefox installed from the Mozilla PPA - ppa:mozillateam/firefox-next

Asked by michael.sez 1 month ago

How default new page sites are selected?

How default new page sites are selected? Is it possible to propose a new one? I thought that featuring https://www.openstreetmap.org/ may be interesting (it is a Wikiped… (read more)

How default new page sites are selected? Is it possible to propose a new one?

I thought that featuring https://www.openstreetmap.org/ may be interesting (it is a Wikipedia of maps - with open data dataset contributed by various people, that anyone can edit and is already quite useful).

I think that it may be of interest for Firefox users.

Disclaimer: I am significantly active in OSM community

Asked by matkoniecz 1 month ago

Homepage shortcut tiles disappearing, how to add more?

Hi, I'm using Firefox 125.0.3 64-bit with Linux mint and some of the tiles on the homepage have disappeared I have selected 4 rows in settings but only 2 and a half rows … (read more)

Hi, I'm using Firefox 125.0.3 64-bit with Linux mint and some of the tiles on the homepage have disappeared I have selected 4 rows in settings but only 2 and a half rows show, I can remove all rows and select 4 rows again but only 2 and a half rows will show all the edit, pin etc, options are there and work and I can rearrange the tiles but if I dismiss a tile it disappears completely, any help much appreciated. please see added image.

Asked by BlackTR900cc 1 month ago

Firefox using FIDO2 security keys

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed. https://support.m… (read more)

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?

Asked by oilhat 1 month ago

firefox browser on face book

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all worki… (read more)

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all working fine about a week ago and i went to do a video call two days ago and now i can't,i have no idea what has happened regards mark

Asked by mdk308 1 month ago

Firefox Getting Unusuable

Hi, this is going to be a long one, so many things... Using Firefox the latest Ubuntu LTS, with the latest Firefox from Snap. I'm a very long term Firefox user, never had… (read more)

Hi, this is going to be a long one, so many things... Using Firefox the latest Ubuntu LTS, with the latest Firefox from Snap. I'm a very long term Firefox user, never had any real troubles unit recently. I have a vast number of cookies, saved passwords and so on. Reinstalling or deleting cookies or such isn't an option unless fixes are guaranteed to work - if I have to start over then I'll do it with Opera, that is where my grumpiness indicator is at.

The set up is two monitors (working as a single 'screen') attached to an Aspire PC (Aspire X seems to be the model?). I tend to have 'stuff' going on in the left hand monitor, YouTube on the right. The PC is on all day. I know there are log files, but I don't know which is for what or where they are. I use AdBlocker Ultimate.

So what's happening is: Firefox crashes quite often at any time - 'Firefox is not responding - force quit or wait' - always have to quit. There doesn't seem to be any repeatable way to cause this, it seems random.

When the mouse enters the YouTube window (the drawing area, not the actual window) it disappears until the pointer moves out of the window. Jiggling the window size sometimes brings it back, but...

When the mouse pointer actually appears the window is completely unresponsive - clicks don't work, nothing highlights and so on. After somewhere between 10 and 30 seconds things will work for 2 or 3 mouse actions (clicks, drags etc) then do it again. Unless I give it plenty of time, clicking on a video will play a pretty random one - Firefox seems to lose track of where the pointer is.

If I comment on a video the I get about 5 to 10 characters in then nothing happens for 10 to 20 seconds, then any queued characters are shown. Rinse and repeat until the comment is complete - it takes ages.

YouTube is the biggest problem, but there are some glitches in other Firefox windows, I'm supposing that the problems are audio/video related.

None of the above happens with Opera. It's getting to the stage where Firefox is unusable.

I've googled and searched this site but the there seems no solution.

Any help appreciated.

Asked by richardjwatsontsr3 1 month ago

proxy.pac file not loading on startup

Hi, I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems. We have a proxy pac which we have tried loading f… (read more)

Hi,

I'm experiencing a problem on Firefox 125 and 126 on Red Hat Linux 8 & 9 and also on Ubuntu 20 and 22 systems.

We have a proxy pac which we have tried loading from an http url, or a local file and both produce the same result.

  • Launch Firefox, no access to Internet sites (i.e. no proxy)
  • Enter settings and Reload proxy pac
  • Proxy works perfectly

Is there any way to force the proxy pac to load on Launch? Why isn't this the default behaviour? or am I doing something wrong?

Thanks

Asked by andy270 1 month ago

A reason I can't stop FF from trying to populate my home page shortcuts?

I can control the number of rows. I can control whether to accept sponsored shortcuts. (I have chosen *not to.) I can control whether I want 1 or more rows to reflect rec… (read more)

I can control the number of rows. I can control whether to accept sponsored shortcuts. (I have chosen *not to.) I can control whether I want 1 or more rows to reflect recent activity. (I have chosen *not to.)

Yet until I pin my own preference to *every shortcut, it seems I cannot stop FF from putting "suggestions" in the empty slots, based on nothing but a single web visit.

This is annoying.

Moreover, if I visit several different pages connected to the same site, FF will put them all into shortcuts, with the same icons.

This is possibly even more annoying.

I am coming from Brave. They don't do things like that, although there is obviously a reason I'm giving FF a look.

But I would recommend, heartily, a home page shortcut box in settings that one could click (and actually *mean* something), like: "Don't ever suggest or fill in any shortcuts for any reason. I will handle it, and I don't like correcting your mistaken ideas."

Asked by Yuki 4 weeks ago

How do I make the character under the caret visible?

On linux terminal the text should change color but how do I do that on firefox? By the way I have these settings for the caret ui.caretBlinkTime 0 ui.caretWidth 7 Not b… (read more)

On linux terminal the text should change color but how do I do that on firefox? By the way I have these settings for the caret ui.caretBlinkTime 0 ui.caretWidth 7 Not being able to see the character under the caret is problematic, would be nice if anyone knows what to do.

Asked by Hooper 2 months ago

speed dial bookmarks wont show

I used to be able to show speed dial bookmarks on my home page, as many rows as I had spd dial bkmks, like 30 or so. Now I cant even get speed dial to show anywhere anyw… (read more)

I used to be able to show speed dial bookmarks on my home page, as many rows as I had spd dial bkmks, like 30 or so. Now I cant even get speed dial to show anywhere anyway. I really want it on my home page, so when I launch FF or open a new tab, it auto shows all my speed dial bkmks. Please restore this functionality. We should not need some special extension to do this. It should be an option off the Settings tab

Asked by quasher 2 months ago

Firefox reading mode does not read the entire pdf

When activating reading mode with a PDF file, the content of the file is not reproduced in the reading mode window. To see the full content, you must go to the end of the… (read more)

When activating reading mode with a PDF file, the content of the file is not reproduced in the reading mode window. To see the full content, you must go to the end of the PDF file in normal mode before activating reading mode, see this implementation video : http://share.emmabuntus.org/Accessibility/Problem_size_document_pdf_firefox_narrate.mp4

Do you think this comes from our PDF file which was generated from LibreOffice with the standard options?

Here is the link to this file: http://share.emmabuntus.org/Accessibility/Emmabuntus_Debian_Edition_5_accessibility_shortcuts.pdf

Thank you in advance for your advice.

Asked by Patrick-Emmabuntus 2 months ago

After updating server libraries, tinymce popup windows are disconnected from their parent

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As p… (read more)

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As part of this system, it uses Grappelli library which in turn uses TinyMCE V3.5.8. Specifically, in a text box TinyMCE provides advanced editing and fonting. Allows the user to embed links or images. This system was working fine on Django 2.2. My provider (Python Anywhere) retired the server image I was running on, so I updated everything to Django 4.2 on their latest "haggis" system image. Everything seemed to transfer over without any errors - at first. In fact, it was a week later somebody tried to change a font colour by clicking the popup button that opens a colour picker. That pop up looks blank! (its not, the HTML is there but without the custom CSS nothing is visible)

In developer mode on Firefox or Chrome I can see what the problem is: The popup is disconnected from the parent. The parents CSS and classes - specifically tinyMCE - is not present. So its missing the styling and JS to operate. One of the first things the popup JS does is copy in the tinyMCE and tinymce classes from the parent. But they are not there, in fact .opener is null and .parent is stripped down.

What is really weird is on my test server, where I tested everything before updating the live server, it works! The test server uses Django's "runserver" to run a very simple (unsecure) http server just to test code. Whereas the live server is locked on HTTPS.

What confuses me is I don't see any console log messages that would indicate the browser decided to "protect" me. How can I figure out what is going on? Or disable this feature for a test?

I am writing this on my Dev machine using the browser I test with, so I shall try to paste in tech info below.

Just to reiterate, in this browser I can have my test server in one tab, my live server in another tab, test server popup works; live server popup does not.

Thanks in Advance, Richard

Asked by Richard E. Cooke 2 months ago

Firefox Unexpectedly Closes Without Crash Reports When Switching Between Tabs

Dear Firefox Support Team, I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs whe… (read more)

Dear Firefox Support Team,

I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs when switching between any tabs, not exclusively ones with active media content such as YouTube, as previously suspected. This problem has persisted across multiple instances, without a discernible pattern or specific tab content causing the issue.

    • Firefox Version:** 124.0.2
    • Operating System:** Ubuntu 23.10, Linux 6.5.0-27-generic
    • Extensions/Themes:** [Provide a list of enabled extensions, or note if the issue persists in Safe Mode]
    • Recent Changes:** [Mention any recent system or Firefox updates]
    • Graphics Card:** NVIDIA GeForce RTX 3070 Ti, Driver Version 535.161.07
    • Steps to Reproduce:**

1. Open Firefox with multiple tabs. 2. Switch between various tabs. 3. Observe that Firefox occasionally closes unexpectedly without any crash report dialogue.

    • Attempted Solutions:**

- Checked `about:crashes` with no submitted crash reports found. - Monitored for errors using the Browser Console but found nothing consistently leading to the issue. - Attempted running Firefox in Safe Mode to rule out extension-related issues. - Disabled hardware acceleration to see if it impacts the occurrence, with no change.

    • Relevant Logs and IDs:**

- **Crash IDs:** N/A as no crash reports have been generated. - **Console Errors:** No specific errors noted that correlate directly with the issue. - **about:support Data(sanitised):**Name: Firefox Version: 124.0.2 Build ID: 20240401114208 Distribution ID: mozilla-deb Update Channel: release User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:124.0) Gecko/20100101 Firefox/124.0 OS: Linux 6.5.0-27-generic OS Theme: Generic Application Binary: /usr/lib/firefox/firefox-bin Profile Directory: [Generic Profile Directory] Build Configuration: about:buildconfig Memory Use: about:memory Performance: about:processes Registered Service Workers: about:serviceworkers Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 14 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.4 GB Disk Space Available: 1,468 GB Profiles: about:profiles

All Crash Reports: [No specific report ID]

Firefox Features - Firefox Screenshots: 39.0.1 - Form Autofill: 1.0.1 - Picture-In-Picture: 1.0.0 - Web Compatibility Interventions: 123.1.0 - WebCompat Reporter: 2.0.0

Add-ons [General categories without specific IDs] - Extensions: [List of extension types and general function, e.g., "Password Manager", "Dark Mode", without specific names or versions] - Themes: [Generic theme information]

Graphics - Features: [General graphics capabilities] - WebGL 1 & 2 Driver Information: [Generic GPU information, e.g., "NVIDIA GeForce Series", without specific model or driver version]

Remote Experiments: [Generalized experiment status]

Accessibility: [General state, e.g., "Activated: false"]

Library Versions - NSPR: 4.35 - NSS: 3.98 - NSSSMIME: 3.98 - NSSSSL: 3.98 - NSSUTIL: 3.98

Sandbox: [General sandboxing status]

Startup Cache - Disk Cache Path: [Generic Path] - Ignore Disk Cache: false - Found Disk Cache on Init: true - Wrote to Disk Cache: false

Internationalization & Localization: [General locale settings]

Remote Debugging (Chromium Protocol): [General status]

Printing: [General troubleshooting status]

This problem significantly disrupts my browsing experience, and I have not found a consistent workaround. Any insights or assistance you can provide would be greatly appreciated. Please let me know if further details are needed or if there are any diagnostic steps I can take to help resolve this issue.

Thank you for your time and help,

Asked by james294 2 months ago

Unable to access one of my accounts on https site for security reasons due to a blockage by Mozilla

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access … (read more)

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access to which was blocked by Mozilla, the automatic updating of certificates had not worked. Which the site technicians resolved following a request I sent to them.

Asked by Daniel Astier 2 months ago

Firefox session memory was lost in the old version

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS. I encountered a phenomenon like this: When I logged in to the application, in the tab I was workin… (read more)

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

  • When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

What is the cause of this phenomenon? How can I fix it?

Asked by HIEN LE THI THUY 2 months ago

Firefox Buttons dont work - Linux

When I run firefox on WSL2, buttons dont work on any pop up windows. Foe example when installing a firefox extention - it will download and pop up a small window at the t… (read more)

When I run firefox on WSL2, buttons dont work on any pop up windows. Foe example when installing a firefox extention - it will download and pop up a small window at the top right to add the extentionto firefox. The buttons dont work. Another example is when opening up the firefox menu bar (hamburger bar) - it will pup up a small window to allow to open up settings, go to add ons, open bookmarks or history. The buttons dont work. Last example is the pop up window for this Ash your question page for firefox support - When clicking "Which topic best described your question - it will pop up a small window to select what type of question Im gonna ask. The buttons dont work.

I dont know how to fix this. I restarted, deleted my firefox profile, started of safe mode, nothing worked. How do I solve this issue?

Asked by Ian Teves 1 month ago