Showing questions tagged:

keep getting notifications to update

I already updated a few weeks ago (and lost all my bookmarks, passwords etc in that process, which was infuriating) and yet every day I get a notification in the "open ap… (read more)

I already updated a few weeks ago (and lost all my bookmarks, passwords etc in that process, which was infuriating) and yet every day I get a notification in the "open application menu" telling me I need to upgrade. And every time I check the version of firefox I'm using, it says it's up to date (like I just did now--see the pic). Again, last time I got prompted the same way to download a new version, I lost everything. Why does it keep telling me I need to update? And how do I turn those notifications off?

Open 43

marquer une page

Je n'arrive plus à marquer les pages d'un site que j'ai ouvert et que je veux conserver. Je constate cette anomalie depuis quelques jours seulement: qu'est-ce qui ne marc… (read more)

Je n'arrive plus à marquer les pages d'un site que j'ai ouvert et que je veux conserver. Je constate cette anomalie depuis quelques jours seulement: qu'est-ce qui ne marche plus?

Open 49

Übertragung geschützter Daten

Ich habe über die Sicherheitssoftware "Trend Micro Security" eingestellt, dass keine heiklen Daten wie Kreditkartennummer, Debitnummer, Kontonummer etc den PC verlassen, … (read more)

Ich habe über die Sicherheitssoftware "Trend Micro Security" eingestellt, dass keine heiklen Daten wie Kreditkartennummer, Debitnummer, Kontonummer etc den PC verlassen, ohne dass ich zustimme. Nun bekomme ich, wenn ich Mozilla Firefox öffne, ständig die Warnung von Trend Micro, dass die Sicherheitssoftware verhindert hat, das Mozilla eine von den gepeicherten Nummern übertragen wollte. "Die Funktion zum Schutz vor Datendiebstählen hat verhindert, dass geschütze Daten den Computer verlassen." Angegeben ist das Programm "Firefox.exe". Was passiert da bei Firefox im Hintergrund?

Open 71

Video Playback issues on Firefox

I'm on a Mac using Mac OS Big Sur, 11.7.10. Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play… (read more)

I'm on a Mac using Mac OS Big Sur, 11.7.10.

Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play with no audio, sometimes I just getting a rolling wheel.

I have other functionality issues that may be related.

I don't want to close and restart all the time. I am considering changing to a new default browser over the issue.

If I switch to Chrome or Safari, the videos play fine. Which seems like my answer.

Open 88

Autmatic tab moves

Good day. FF automatically moves the active tab to the left of my screen - how can I stop it from doing that?

Open 54

My computer saving the tabs when I turn it off and then on again.

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on … (read more)

Hi I used to have my tabs on the computer when I turned it back on and now I don't. I also cannot find how to set the computer to do this. Can I get some assistance on this matter. Please email me with the instructions at [edited email from public community support forum] / Thank you. Sherril

Open 173

Lost Tab When Opening a Group

I set up a new Group with 14 tabs. From my main page I open the Group in a new window, peruse the 14 tabs, then save and close the Group. If I re-open the Group in a new … (read more)

I set up a new Group with 14 tabs. From my main page I open the Group in a new window, peruse the 14 tabs, then save and close the Group. If I re-open the Group in a new window during he same main session, the Group opens in a new window perfectly. If I shut down the computer and re-open my main page a day later, AND then open the Group in a new window, one of the Group tabs opens in the main window and 13 open in the Group window. I then re-add the open tab from the main window to the open Group window. Again, I get the same behavior with all 14 tabs opening in the Group window during the same session, but only 13 in the Group window if I shut sown the computer and re-open a day later. Anyone have a solution??

Thank you!

--Rick

Open 104

LastPass keeps disappearing from Firefox across computers

Hi, Weird issue I discovered today is that for whatever reason the LastPass addon in Mozilla Firefox keeps disappearing upon reopening the app and among different compute… (read more)

Hi,

Weird issue I discovered today is that for whatever reason the LastPass addon in Mozilla Firefox keeps disappearing upon reopening the app and among different computers. So I had it all setup on my MacBook Pro previously working fine but now I found logging into my iMac for LastPass to be missing altogether from my Extensions. I re-installed it. Having had to sign in all over again etc and now when I go to another computer (again logged in with my Firefox account) then the Extension is not there!!!! So damn annoying. What's going on here? Thanks!

Open 56

Opening a web link from an email

Using Safari and Apple's Mail app on iMac. I have multiple desktops with some Firefox pages open in some of them. If I click a link in an email from desktop that does n… (read more)

Using Safari and Apple's Mail app on iMac. I have multiple desktops with some Firefox pages open in some of them. If I click a link in an email from desktop that does not currently have an open Firefox window, Firefox does open a new window on that desktop but instead of giving it the focus, the focus jumps to whichever Firefox window on another desktop most recently had the focus. If I use the keyboard shortcut Cmd-Tab to return to the Mail and then Cmd-Tab again to switch back to Firefox, Firefox then gives the focus to the newly opened window on that desktop. This is annoying and seems like a bug.

Thanks,

 Mel S.
Open 82

Search for passwords fails

I am running W11 (HOME). FF is acting like I am running W10 (I keep getting info on needing to upgrade to W11). Now to the real problem: It appears since I upgraded FF … (read more)

I am running W11 (HOME). FF is acting like I am running W10 (I keep getting info on needing to upgrade to W11).

Now to the real problem:

It appears since I upgraded FF to 146.0.1 64 bit, FF seems to have problems pulling up password/ids that haven't been used for a while. It actually can't find them as if they had never been used. The number of "passwords" it lists is rather small (like 8). This is causing me to have to go through lost password routines.

Any idea what or why this is happening?

Open 119

I lost my Firefox app (I deleted it accidently) and now when I download a new app my bookmarks I can't find

Help me download a new Firefox app and show me how to find my former apps. I clicked on Profiles and my previous app came up. Now how do i save it into a new app/or sav… (read more)

Help me download a new Firefox app and show me how to find my former apps. I clicked on Profiles and my previous app came up. Now how do i save it into a new app/or save it?

Open 68

Losing saved passwords on my Firefox Account

After a few days of having no internet connection, my account was disconnected from my PC and saved passwords disappeared. After signing in to my account again and syncin… (read more)

After a few days of having no internet connection, my account was disconnected from my PC and saved passwords disappeared. After signing in to my account again and syncing, lost passwords were not recovered. I need help to recover them.

Open 78

Recovery of bookmarks

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, follo… (read more)

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, followed by a restart. That worked last time (without import) This time it did no change. I shut down Firefox, and restarted the PC....... no change. (without import) Then I shut down Firefox and restarted the PC. Opened Firefox, and wanted to import the Bookmarks from the HTML file. The system comes up with a message stating that the file does not contain any bookmark references. ( Opening the HTML file using Firefox, reveals that all bookmarks are there, and can be used ) I uninstall Firefox, and re-install it . Flw. I try the import once again, using the HTML file...... to no avail. What am I missing here ?? My final option appears to be moving the bookmark one by one.. rather time consuming.

Open 59

I installed my Linux on a new SSD disk and had trouble getting ...

Had trouble getting Bookmarks to look like I had on the old disk. I reinstalled the old disk and went to FireFox and downloaded the Bookmarks in a HTML file on a memory s… (read more)

Had trouble getting Bookmarks to look like I had on the old disk. I reinstalled the old disk and went to FireFox and downloaded the Bookmarks in a HTML file on a memory stick. Shut system down. Reinstall the new SSD disk and tried to "install" bookmarks under Manage Bookmarks, but I could not get the Bookmarks to show up on the space below the main Search HTML box. And my most recent websites found are now ABOVE the main Search HTML box. And ABOVE that is: "Get Support | Mozilla Support...... " It just all looks/feels different. I think in the old Firefox days, the line below was called Bookmarks Toolbar ? I can live with this, but I've spent 45 minutes trying to get 'the old way'. Now on that line below the main Search HTML box is also "Other Bookmarks", where I used to keep any site that was not on Bookmark Toolbar. Now this "Other Bookmarks" contains only one Tab called "FireFox Privacy", not any of my old "Other Bookmarks", that I thought I "Imported". I wish that my saved file that I "Export Bookmarks to a HTML.." did, when imported, that I would have been asked "Do you want your Imported Bookmarks to be installed exactly the way you had them when they were Exported?" Also I was on Linux Mint 22.2 on the first disk and also on Linux Mint 22.2 on my new SSD disk.

Tim

Open 112

Bug report: clicking the edge of passwords doesn't work

In about:logins, passwords on the left side have a hover effect, but the click only works if you click the inner part, clicking the outer part doesn't select the password… (read more)

In about:logins, passwords on the left side have a hover effect, but the click only works if you click the inner part, clicking the outer part doesn't select the password. This gave me dementia from so many failed clicks.

See screenshot, clicking inside the red = fine, outside = no work

Open 71