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I have not been able to log onto BT Webmail to deal with my emails etc

Hi, following a recent update installation I have not been able to log onto BT Webmail to deal with my emails etc, it seems to go into a kind of loop and keeps showing a … (read more)

Hi, following a recent update installation I have not been able to log onto BT Webmail to deal with my emails etc, it seems to go into a kind of loop and keeps showing a log in page quickly, then it disappears and reappears straight away again, does anyone have any idea why this is happening, I have checked the version and it's 137.0.1

Asked by shawke61451 2 months ago

Tab Crash - As of today, ALL addons are causing a crash

As of today, when I launch firefox, all of my tabs (which have been working fine for the last several days) crash. https://i.imgur.com/7vrmvam.png By disabling all of m… (read more)

As of today, when I launch firefox, all of my tabs (which have been working fine for the last several days) crash.

https://i.imgur.com/7vrmvam.png

By disabling all of my addons, I get this to go away - and by testing addons one at a time I am able to determine that: -Ublock Origin -Kaskpersky Password Manager Cause all of my tabs to crash.

Whereas: -Sponsorblock for Youtube -Youtube Nonstop Both crash if I visit youtube, but don't affect the browser otherwise.

So it seems like ALL addons are currently broken when they try to affect a tab?

Asked by Jake S. 2 months ago

After Firefox update it takes up to 10 minutes for the browser to become responsive.

OS: Xubuntu 24.04.2 Apache: 2.4.58 Firefox 137.0.1 and earlier In general Firefox is working. However, after every update, both major as well as point releases, where F… (read more)

OS: Xubuntu 24.04.2 Apache: 2.4.58 Firefox 137.0.1 and earlier

In general Firefox is working. However, after every update, both major as well as point releases, where Firefox updates and then restarts itself, it almost always starts up and displays the homepage (local page on my machine) but is completely unresponsive. It will not load a locale or a remote page. I can kill all running firefox processes and then manually restart the browser -- with the same behavior. I have discovered that if I wait for around 10 minutes or so, then the browser starts working and continues to work just fine until the next update. Once past this initial update wait, I can kill/restart the browser, reboot, etc. and Firefox is responsive. It is only immediately after the updates that this problem occurs. This has been going on for at least the past six months or so, but is new behavior that didn't exist prior to that. This isn't a show-stopper, but it is very frustrating.

Any suggestions.

Asked by Jeffery Small 2 months ago

Does not upload videos to youtube

Здравствуйте уже месяц не могу загрузить свое видео на ютьюб. жду несколько часов и прогресс загрузки видео ноль. Другой браузер свободно загружает видео. Браузер мозилла… (read more)

Здравствуйте уже месяц не могу загрузить свое видео на ютьюб. жду несколько часов и прогресс загрузки видео ноль. Другой браузер свободно загружает видео. Браузер мозилла удалял и устанавливал несколько раз. Помогите пожалуйста с настройками.

Hello, I have not been able to upload my video to YouTube for a month. I have been waiting for several hours and the video upload progress is zero. Another browser freely uploads videos. I have uninstalled and installed the Mozilla browser several times. Please help with the settings.

Asked by Covaliov.AG 2 months ago

Latest update nuked my bookmarks and my extensions

Hi I just rebooted my computer, and when I opened Firefox again an hour ago, all my extensions were gone (I've re-added those) but so are any bookmarks older than about… (read more)

Hi

I just rebooted my computer, and when I opened Firefox again an hour ago, all my extensions were gone (I've re-added those) but so are any bookmarks older than about a year. I'm logged in, and I don't have sync on. I'm not sure where to even start looking for them to get them back, but this is a huge pain.

Asked by amyeds 2 months ago

Firefox keeps downgrading

Every now and then, Firefox downgrades itself to version 121. In order to change it back, i have to update it to 127.0, and then to 137.0.1. After doing so, a couple hour… (read more)

Every now and then, Firefox downgrades itself to version 121. In order to change it back, i have to update it to 127.0, and then to 137.0.1. After doing so, a couple hours will pass before tabs stop loading, and i have to close Firefox and open it again, for another error to show saying i was using an older version, and i need to update. this sends it back to version 121. The errors i get, I've attached !! There's also a troubleshoot data thing, not sure how that works though.

Asked by ketchupkhaos 2 months ago

Having trouble getting into url from Fox News

having trouble getting into url from Fox News. after entering my email to receive a link to sign into the page I want, the little circle just turns and does not move to t… (read more)

having trouble getting into url from Fox News. after entering my email to receive a link to sign into the page I want, the little circle just turns and does not move to the website I asked for. It was working and now it doesn't. Jim

Asked by Jim 2 months ago

Firefox Keeps Opening Links in New Tabs (2025)

I have "Open tabs in links instead of new windows" checked. I have no plug-ins that would cause this. I have experimented with the various, conflicting "about:config" d… (read more)

I have "Open tabs in links instead of new windows" checked.

I have no plug-ins that would cause this.

I have experimented with the various, conflicting "about:config" directions given online. (Nothing works, so I have reset about:config to default.)

  • It is also worth noting the Firefox Support page is immune to its own Dark mode. WHY.

I am going to switch to Opera, since it has none of these problems.

Before commenting or responding on this post, make sure you actually READ IT first. I am so tired of these online MANSPLAINERS being all, "Go to about:config and do blah-blah-blah," or, "This is what you do: Go to Settings > General > Tabs > make sure you check the box that says "Open tabs in links instead of new windows."

Seriously, way too many people online are like customer support agents on the phone: "Try unplugging it and wait 15 seconds, then plug it back in; try closing it and restarting it."

If anyone has any real solution, I'd greatly appreciate it.

Asked by themacfrost 2 months ago

Can't sync with Mobile Device - Instructions go in Circles. Do COLLECTIONS from Android sync to account?

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox acco… (read more)

Please explain how to ACTUALLY sync my collections & bookmarks from Firefox on my Android Device with Firefox in a browser. I am signed in to my Mozilla/Firefox account, and have Firefox open on my android Phone. When I click on Sync on the phone, It says go to go to some address similar to firefox.com/Pair - but when I typed this exact address NOTHING happens ( I can't find it now, that page won't come up anymore.) I only get sent to the sync page of the web browser - When I click on add a device - NOTHING happens again. after 7-8 attempts, I FINALLY allegedly set up Sync using my email and password - but now I can't tell if anything is happening!?!

How will I know if things are synchronized? How will I access these bookmarks & history? Where do I look for it when in the Windows browser? NOTHING about this is evident or makes any sense. Nothing works as your instructions say it should. So here's my requests:

    • It would be REALLY helpful if someone would actually write out a description of what it Means to sync your FIrefox tabs and bookmarks across browsers - what is actually synced, and how can we access it? **

And my number one Question - **I have a LOT of bookmarks in "Collections" in Firefox on my Android phone. Can these 'Collections' be synced to the online desktop browser?** That is the main reason I want to sync in the first place - but I don't see Collections as an option anywhere in the Windows Firefox browser

Asked by busterdog2020 2 months ago

each and any page taking 1-2 minutes to open

my firefox is taking forever to load any type of page, and in addiition the thunderbird is also slow. I re-downloaded mozilla, but it is still downloading so skow. just… (read more)

my firefox is taking forever to load any type of page, and in addiition the thunderbird is also slow. I re-downloaded mozilla, but it is still downloading so skow. just last two days, and when I say slow like 2 minutes to open a page. HELP

Asked by Gwynnee 2 months ago

MSN.CA (msn.com/en-ca) will not display

I enter msn.ca on an open tab, https://www.msn.com/en-ca is displayed in the tab window but no content is displayed. No extensions are enabled. Works in Edge browser. … (read more)

I enter msn.ca on an open tab, https://www.msn.com/en-ca is displayed in the tab window but no content is displayed. No extensions are enabled.

Works in Edge browser. Also doesn't work with Brave browser

Asked by Nestor 2 months ago

On this ASSUS tablet, bookmarks are very difficult to organize. Is there an extension that makes it easier

I realize much of the issue with organizing bookmarks has to do with this ASSUS laptop. However in the past I used what MS provided when using a desktop, which was easier… (read more)

I realize much of the issue with organizing bookmarks has to do with this ASSUS laptop. However in the past I used what MS provided when using a desktop, which was easier.

I could use a mouse, but maybe there is a good add-on to keep from dropping bookmarks into some unknown folder. This means I have to look for it in other folders. I did use a Dell laptop previously, but Dell has become very difficult to reach in the USA if not a corporate stateside entity.

Asked by Mozilla 1 month ago

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (read more)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Asked by alan_palmer_ 2 months ago

Last reply by Mutaz Awad 2 months ago

  • Locked

Bookmarks gone part II -- trying to add the troubleshooting option to this post

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blu… (read more)

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blue stars, indicating that they are saved into bookmarks (such as "weather") that I can no longer see in my bookmarks menu. Trying to recover bookmarks does not work. I can see recent dates of bookmarks. I can see old firefox data on my desktop.

Bookmarks are a basic function of browsers. This is RIDICULOUS. Please fix this issue.

I have not had ANY UPDATES to my computer since yesterday. Yesterday all my bookmarks were there!

Asked by LBSH 2 months ago

Last reply by Paul 2 months ago