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On my other computer I can't search help in firefox as it is automatically using shortcuts. I installed some add on this morning - tab developer.x

This morning on another computer I added some suggested addons in firefox and now when scrolling the page zomms in and out instead of movung down the page. When I tried … (read more)

This morning on another computer I added some suggested addons in firefox and now when scrolling the page zomms in and out instead of movung down the page. When I tried to ask for help by using the 'Search Mozilla support' it kept bringing up things that were related to shortcuts. I deleted 2 of the addons (I think) - tab developer and highlighter and that solved some other problems that suddenly appeared.

Asked by FlTr 4 years ago

Answered by FredMcD 4 years ago

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Why Mozilla support will not close even if i reboot computer

there is no way to close mozilla support. There is no drop down menu. I've had computers since the 1980's and never ran into this. Shutting the computer down and starti… (read more)

there is no way to close mozilla support. There is no drop down menu. I've had computers since the 1980's and never ran into this. Shutting the computer down and starting up produces the mozilla support page. No options available to get out of here or to delete mozilla firefox.

Asked by dss111 5 years ago

Answered by guigs 5 years ago

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Mail in inbox gets moved but not by me nor other user to trash.

About every three weeks, email saved in inbox winds up in trash. I didn't move it there. Other than a ghost putting it there, how did this happen. It seems so arbitrar… (read more)

About every three weeks, email saved in inbox winds up in trash. I didn't move it there. Other than a ghost putting it there, how did this happen. It seems so arbitrary--some mail is put there and others with teh same date are left alone. Is this a virus?

Asked by timwahl 5 years ago

Answered by timwahl 5 years ago

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I have my account and my password updated from August 2014. Why am I not allowed to open my g-mail account?

I am merely trying to get to my g-mail. Why am i not allowed to do this. I have taken 20 minutes to get to this point. Please clear the confirmation. If I need a new pass… (read more)

I am merely trying to get to my g-mail. Why am i not allowed to do this. I have taken 20 minutes to get to this point. Please clear the confirmation. If I need a new password, I will do that. Thanks.

Asked by pdevine 5 years ago

Answered by the-edmeister 5 years ago

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Add-on developer corner. Problem to add a screenshot for my add-on?

At the developer corner for my add-on there is a problem to add a screenshot? I choose the corresponding change section in listentry, add the screenshot png (it shows up)… (read more)

At the developer corner for my add-on there is a problem to add a screenshot? I choose the corresponding change section in listentry, add the screenshot png (it shows up). Now when i click the save changes button there is no response, the server tries to save changes forever?

Asked by firedepot 5 years ago

Answered by the-edmeister 5 years ago

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How to configure Firefox to always fetch the most recently updated content.

Updated website. Opened Firefox, went to site and older version displays. Did research. Found this is known issue and clearing cache allows updated content to display. Bu… (read more)

Updated website. Opened Firefox, went to site and older version displays. Did research. Found this is known issue and clearing cache allows updated content to display. But this isn't a permanent fix and must do same every time I wish to see recently updated content. Want to configure browser settings to always fetch updates. Thanks!!

Asked by MDiMenno 5 years ago

Answered by cor-el 5 years ago

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Why the master password window is opening when there is already one?

Everytime I start a Firefox window the first time there is a certain delay, after the the delay Firefox ask me for my master password. That's fine! But if I start Firefox… (read more)

Everytime I start a Firefox window the first time there is a certain delay, after the the delay Firefox ask me for my master password. That's fine! But if I start Firefox and move to a website which require a password which is stored in the Firefox password manager before the end of the delay, Firefox ask me instant for the master password. The problem is, if I start to enter my master password it often happens, that at the end of the first mentioned delay and in my writing process a second window with the master password opens. Isn't it possible to deactivate the second master password window if there is already one? Would love that feature and would improve my usability experience. Thank you so much, for what you do! Richard

Asked by richard4242 2 years ago

Answered by Zachary_ 2 years ago

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After reinsalling firefox I have tried to transfer info from old profile to new profile as per instructions but am unable to do so. I am not computer literate

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks… (read more)

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks to be available have tried the help info regarding copying files between profiles but does not seem to work. I can access the old and new profile but when I right click on Places.sqlite on old profile and select copy, then on new file there is no paste option. I am not computer literate and an OAP so would appreciate simple step by step instructions. Any help would be appreciated. Thank you.

Asked by bramble 5 years ago

Answered by cor-el 5 years ago

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I signed in to sync but my bookmarks did switch over

i wiped my laptop back to factory settings then i tried to sync but my bookmarks from firefox did not switch over.so i hope someone can resolve this matter for me. … (read more)

i wiped my laptop back to factory settings then i tried to sync but my bookmarks from firefox did not switch over.so i hope someone can resolve this matter for me.

Asked by Maryam Hasan 5 years ago

Answered by guigs 5 years ago

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How do I set up Firefox so that every window shows google.com?

I have it set up so it initially goes to google.com. When I open a new window it goes to swagbucks which I want removed. I want google.com in every window that I open. Th… (read more)

I have it set up so it initially goes to google.com. When I open a new window it goes to swagbucks which I want removed. I want google.com in every window that I open. Thanks in advance for your help...

Asked by kaths6465 5 years ago

Answered by user293 5 years ago

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Just had FF crash as I sent my credit card info. What's the chance that there's a cracker out there capturing info from FF?

I was renewing my System Mechanic software from iolo. I entered all of my credit card info and pressed the send button, or whatever the purchase button is, then Fire fox… (read more)

I was renewing my System Mechanic software from iolo. I entered all of my credit card info and pressed the send button, or whatever the purchase button is, then Fire fox crashed! Is this just a coincidence or is there some nefarious code out there that now has my credit card information?

Asked by jrigsby 5 years ago

Answered by user293 5 years ago

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Which add-ons and extensions do I disable and enable to permit files to be uploaded to e-mail as attachments?

Each time I attempt to attach a file to an e-mail, I receive the following error message "your file upload has failed, please try again". I use Windows XP and have remove… (read more)

Each time I attempt to attach a file to an e-mail, I receive the following error message "your file upload has failed, please try again". I use Windows XP and have removed Firefox and reinstalled the browser to the latest version as well as a previous version. I am wondering whether an add-on or extension needs to be disabled or enabled that would allow any file to be attached.

Asked by Junefifteen 4 years ago

Answered by guigs 4 years ago

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pin to newTab but no pin is showing as per moz wiki

Hello I want to add a new page to my "newtab" page (about>new tab) please see screenshot of the page i am referring to. I have one pinned but I dont know how i managed… (read more)

Hello

I want to add a new page to my "newtab" page (about>new tab) please see screenshot of the page i am referring to. I have one pinned but I dont know how i managed to get it there. It just appeared, then i could click the pin on the newtab page (top left) of the new page that was added to "new page".

But I want to know how do i get a new web page on the new page in the first place. So then i can pin it.

This support wiki pages, I think it is telling me i should see a bin near the url. https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites

I dont see any such pin. Please see screenshot The page is my amazon search i like to use.

thankyou for your help.

Asked by NeedHelp 5 years ago

Answered by NeedHelp 5 years ago

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enlarge font of incoming emails and my email folders

I have problems viewing the tiny print on my email folders and incoming email due to macular degeneration. I can't find info how to correct the font size. I did it once… (read more)

I have problems viewing the tiny print on my email folders and incoming email due to macular degeneration. I can't find info how to correct the font size. I did it once but Microsoft just serviced my computer and it's back to being small.

Asked by reeneaprasil 5 years ago

Answered by jscher2000 5 years ago