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Signed back in to the browser and all my bookmarks, passwords, etc. are gone

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT bu… (read more)

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT but can someone please help me with this?

Thanks

Asked by Luna 2 months ago

Last reply by cor-el 2 months ago

  • Archived

bookmarks urls are not stable and change to unknown sites

The bookmarks are constantly changing to where I can no longer use them. I'll bookmark them to a folder one day and the next day their URL and icon has changed and goes … (read more)

The bookmarks are constantly changing to where I can no longer use them. I'll bookmark them to a folder one day and the next day their URL and icon has changed and goes to a totally different site. What's happened? Using Foxfire browser

Asked by mlux1 1 year ago

Last reply by cor-el 1 year ago

bookmarks error

I imported my bookmarks, but they're not displaying in the bookmarks toolbar. I've tried hiding it and unhiding and restarting the program/my computer. The imported bookm… (read more)

I imported my bookmarks, but they're not displaying in the bookmarks toolbar. I've tried hiding it and unhiding and restarting the program/my computer. The imported bookmarks can be seen when I go to "recent bookmarks" in the manage your bookmarks section. It also says that they're listed in the bookmarks menu, but they're not visible outside of the manage bookmarks settings window.

Asked by odile.a.gotts 2 months ago

Last reply by cor-el 2 months ago

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Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (read more)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost Bookmarks and login information

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file … (read more)

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file is ...

This is my work computer, I need my bookmarks and login information.

Thanks, Allison

Asked by amaslar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks disappeared

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe … (read more)

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

Asked by environmom95112 1 year ago

Last reply by Terry 1 year ago

  • Archived

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (read more)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Removal of a bookmark from a personal computer without adminstrator's permission.

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfo… (read more)

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfortunately, I started to notice in my Bookmark sidebar, the bookmark is removed deliberately, without my permission. Is Mozilla doing this or is Epoch Times doing this. Because, this is illegal to do by law. Please answer.

Asked by Rocco2018 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox, what have you done?? All my bookmarks have disappeared! 17 April, 2022.

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page,… (read more)

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page, no "Refresh" option anywhere that I can find....

Opened Firefox this morning around 11 a.m., opened up Firefox. A dialogue box I have never seen before appeared, insisting I set up a "profile". What profile? Why? Why no explanation of why I need a profile, and what the h.... is the difference between the two profiles offered?

When I finally chose "default" for profile (NO idea what that means!), I saw that all my settings are gone and most alarmingly, ALL my bookmarks. HOW do I retrieve them?

I am using a laptop Dell with Windows 10, 64-bit....what else do you need to know?

Really upset with this. Also upset with how difficult it is to find immediate help for Firefox.

AFB.

Asked by afallenb 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Where are my bookmarks? hundreds of people are asking this and I do not see a useful response.

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process … (read more)

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

Asked by mlpaesani 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Trouble with Bookmarks

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no … (read more)

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no bookmark can be saved. I also am unable to export new bookmarks from Chrome to Firefox.

I've tried everything on the 'Can't add, change or save bookmarks - How to fix' page and nothing has worked and it has been incredibly frustrating and I'm not sure where to go from here. Please advise.

Asked by ibrie44 1 year ago

Last reply by cor-el 1 year ago