Firefox Support Forum

I have a laptop with Windows 7 Home Premium x64, which I had to reinstall recently because of some hard drive problems. I used to be able to play MP3 audio files directly on Firefox, when I clicked a link to a MP3 file a new tab would open and the audio would start playing. But now I get a window asking me whether I want to open it (with Windows Media Player by default), or save it, and I can't play MP3 files with HTML5 <audio> tag, supposedly my browser doesn't support it. I've read that in Windows 7 Firefox plays both H.264 and MP3 through Media Foundation, and I can play H.264 videos without problems, so I guess it's some problem with my MP3 codecs or something, though I can play MP3 files with Windows Media Player. Also, media.windows-media-foundation.enabled is set to `true' in about:config, so it's supposed to work, but it doesn't.

What can I do?

There has been a "NEW TAB" which has apps on it added to my start up tabs, which I do not want. When I open Firefox it goes to this "NEW TAB" instead of what I want as my home page. Additionally when I open my bills on my online banking I get this "NEW TAB" instead of being able to see my detail bill. I want to remove this entirely.

I built my site (Scrapmusic.com) over 5 years ago..using Firsfox..Not sure when it started but Firefox and Netscape won't play my mp3 right..I emailed Yahoo about it and they say something has changed with Firsfox. Yahoo try my site with the same results, won't play mp3 right..I see on your site other people are having the same trouble.Internet Explorer,Chorme and Safari play and look great.

I have used Firefox in the past and have never had this issue on my PC I'm now using a new Macbook and have recently downloaded firefox and I get pop-ups and page re-directions left and right. Also on some pages words are underlined and allow for scroll over and clicking for advertisements I think all of this is affiliated - please help

When I try to access websites I get error message. Examples are e-bay or microsoft help.

The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

websites will allow viewer to download items in mep4 or flv format but when it's clicked firefox can not find it. if you right click and try to "save target as" firefox saves it as a "HTML" document.

I have just found out about this program https://www.eff.org/https-everywhere and would like your opinion as to it's use and safety. Does Mozilla support this add on? Happy New Year Thank you

When I try to install Spotify software, the error message says that "Firefox does not support Spotify." I am having repeated difficulty downloading the Spotify software. PLEASE HELP!!!

Seems that my Video Download Helper as well as Download Flash and Video add-ons on my PC have suddenly stopped working this past week (Jan 2014). Did Youtube suddenly block downloading of *ALL* their videos? I knew they stopped VEVO vids from downloading a while back, but the regular FLV and MP4 videos just all of a sudden stopped appearing in VDH's and DF&V's menus about a week ago. The icons for each of them up in my toolbar also stopped lighting up when the videos play on screen, like neither program can detect the videos anymore to download them. I looked thru the topics listed here on this help site as well as Google Search and there's nothing about Youtube/Google blocking the downloads, only some mention that Youtube might be about to institute a system where you have to start paying to save their videos a year ago. Does anyone know for sure? I'm using FF 26 with the latest versions of both downloading programs (installed back in November). Videos were downloading fine until about a week ago. Thanks.

The website is https://pshrwb200.jcpenney.com and after I log in, the website comes up but none of the images load. I tried disabling the Adblock Plus and a few other things (no proxy settings, allowed in pop-ups, etc.) which Firefox's help suggest and again nothing works. Also, like previously mentioned, IE and Chrome have no problem with this. Thanks for your help on this matter.

after FORCING your USELESS update , ONLY GET MY GOOGLE HOME PAGE OPERATING ABOUT 2/3 OF THE TIME---ANND---THEN, WHEN IT MITE WORK, ACCESSING WEB SITES GOES INOP---THIS SUCKS-

FIREFOX IS JUST PUSHING THEIR OWN SPECIAL CRAP------

title edited by a moderator

I tried reseting,deleting cache and history,removing add ons and re-adding Firefox as an exception in my firewall but Facebook still has a problem loading.

Server not found

Firefox can't find the server at www.facebook.com.

   Check the address for typing errors such as ww.example.com instead of www.example.com
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

it is the only site that is abusing me this way,please assist-

I had opened a couple of sites along with marathimoviesdownload.blogspot.com.For the last site, I received a error message about the security settings.I clicked on the "Get me out of here" link. After that websites that I had open in the initial tabs.. along with marathimoviesdownload.blogspot.com are not loading. If you click on the links for the website like uploaded.net etc,the page opens but the contents do not load.

This is happening for IE as well as Firefox. I have tried by uninstalling Firefox,deleting the previous install data.Re-installed the latest Firefox version. Next I tried with your online support topics similar to mine. None of them have worked.

Thanks, -- MaddyJ.

I am trying to load my banking login page (https://ib.nab.com.au/nabib/index.jsp) but it won't load in firefox without the main banking page open (http://www.nab.com.au). I assume there is some sort of security in place which is causing this. I am able to load the login page only without having the main page open in safari which shows it is possible.

I have forced the login screen to open in a new tab (changed setting for browser.link.open_newwindow.restriction to 0 in about:config), it previously opened in a new window.

I am using firefox 29.0.1 on a Macbook Air (OS X Lion 10.7.5).

I tried disabling all browser extensions as well to see if that changed anything but it didn't.

I would like to keep using firefox but at the moment safari is easier to use. Is there any way around this in firefox so I can go straight to the login page from my bookmark without having to go via the main banking page?