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pop-up message missing

I am on Firefox version 139.0. I have attached a screenshot shown in the following link. https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troublesh… (read more)

I am on Firefox version 139.0.

I have attached a screenshot shown in the following link.

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

I do not have this message. Have I turned something off, not set a option, or is there a problem with Firefox?

How can I tell if a web page is not being displayed correctly because of a missing pop-up?

Asked by Bill 5 months ago

Last reply by Ed 5 months ago

autofill email addresses

When I'm filling out a form o a website and get to a box for email address, I get a drop-down list of email addresses: some are correct, but some are ones which I no long… (read more)

When I'm filling out a form o a website and get to a box for email address, I get a drop-down list of email addresses: some are correct, but some are ones which I no longer use or are are misspelled (from one time that I mistyped it). How can I edit that list to delete this erroneous or no longer used email addresses?

Asked by DaveM 5 months ago

Last reply by Denys 5 months ago

Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. … (read more)

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Asked by bobbi2 5 months ago

Last reply by Denys 5 months ago

turn off tiny shopping cart over Firefox icon on the task bar

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started … (read more)

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

Asked by Carlos F. 5 months ago

Last reply by Ed 5 months ago

Pop up window that says I'm using older version of firefox

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser … (read more)

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Asked by Bugdriver 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

new outlook disconnected

Suddenly my outlook account stopped working, unable to do anything, emails disappeared, is this a problem related to Microsoft Windows 11 connection? Couldn't get through… (read more)

Suddenly my outlook account stopped working, unable to do anything, emails disappeared, is this a problem related to Microsoft Windows 11 connection? Couldn't get through to microsoft help. What can I do?

Asked by candicedavid 5 months ago

Last reply by Wayne Mery 5 months ago

Tab Subgroups?

I love having the ability to group some of my tabs but I'm wondering if it's possible to create "subgroups" of tabs inside of a "group". For instance, it would be very co… (read more)

I love having the ability to group some of my tabs but I'm wondering if it's possible to create "subgroups" of tabs inside of a "group". For instance, it would be very confusing & even chaotic to have one tab group named "Computers" that has tabs for sites where I buy computers/parts/software, sites where I go to for support for my hardware/software issues, & sites where where I can read reviews about the up & coming new hardware/software. However, the chaos would go away if I could have 3 tab subgroups (Shopping, Support, & News) UNDER a "top level" tab named "Computers".

From what I've been able to find on the Firefox website, this capability is not yet available but I'm wondering if it's something that's currently in development. If not, I would like to suggest that it be seriously considered. I realize that some people could take this kind of capability to the extreme, with hundreds of tabs organized using multiple "sub-tiers" & trying to develop something to support the extreme cases would be a nightmare. However, the ability to even two levels (groups & 1 level of subgroups) would be a HUGE improvement over the current situation.

Asked by Jeff Taylor 5 months ago

Last reply by Paul 5 months ago

HBO max won't load anymore

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a b… (read more)

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a black screen loads. Nothing happens.

Picture below, every logged link of the site is like this, i can only access links before login, like answers/support/ads,campaigns etc. Those kind of pages load.

Also, sometimes, when accessing the site through search engines, the site loads, but on a different profile than the one I use, but when trying to switch profiles, the same thing happens again, nothing loads.

Asked by jobomon 4 months ago

Last reply by jonzn4SUSE 4 months ago

missing a line

My desktop has a line where you search. I do not have the full line. Missing view history saved bookmarks, home,print, settings screen shot. I have a new laptop two days… (read more)

My desktop has a line where you search. I do not have the full line. Missing view history saved bookmarks, home,print, settings screen shot. I have a new laptop two days old. The top of the home page look different from what appears on my older desktop. How do I get the full line. Also the very top of the screen says file, edit, view,History, bookmarks, tool and help. I do i get these features?

Asked by kdbashkin 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Have Firefox 140.0 but get old address and search bars

I want to use the new search bar, but my Firefox browser shows the old address and search bars. I have been upgraded to Firefox 140.0. I am using Windows 11 on a desktop.… (read more)

I want to use the new search bar, but my Firefox browser shows the old address and search bars. I have been upgraded to Firefox 140.0. I am using Windows 11 on a desktop. How do I make the change? Thank you.

Asked by Brenda Kalt 4 months ago

Last reply by Denys 4 months ago

Setting Home Page

I want to make myMSN ( URL is www.msn.com/?pc=U506&ocid=U506DHp ) my Firefox Home Page. I have tried all the suggested methods but apparently I'm not doing something … (read more)

I want to make myMSN ( URL is www.msn.com/?pc=U506&ocid=U506DHp ) my Firefox Home Page. I have tried all the suggested methods but apparently I'm not doing something correctly because none of them have worked. The closest I've come to success is pasting the URL in the Home Page option in Firefox Settings, but I can't get it to stay there. There is no "SAVE" button to click on. My old computer (running Windows 10) had no trouble setting myMSN as my Firefox Home Page but this new computer running Windows 11 is making it extremely hard (impossible so far). I have tried following suggested methods step-by-step but without success. Please help.

Asked by aljweismandel 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Sidebar

With the latest update, no matter if I've got it set to light or dark, the sidebar text and background are almost the same color. It's unreadable. There is no way to ch… (read more)

With the latest update, no matter if I've got it set to light or dark, the sidebar text and background are almost the same color. It's unreadable. There is no way to change just the sidebar, and it ignores the light/dark setting.

Asked by rundesnettes 4 months ago

Last reply by Denys 4 months ago

Why is Firefox no longer opening previous windows and tabs on startup?

All of the sudden Firefox no longer opening previous windows and tabs on startup, which is how I have had it set up forever. The last few days, instead of opening previo… (read more)

All of the sudden Firefox no longer opening previous windows and tabs on startup, which is how I have had it set up forever.

The last few days, instead of opening previous windows and tabs when I launch FF, it opens mu Home Page. I then have to "reopen previously-closed windows " or "restore previous session."

Regardless of which I choose, I then have to manually close the first FF instance (the one with the single tab - my home page). Then when I'm done with my browser and I X out of it (or Exit" out), when I come back in the same thing happens - I'm presented with my home page, not my open tabs.

Asked by craigj1 4 months ago

Last reply by jonzn4SUSE 4 months ago