Showing questions tagged:

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Open 2 605

marvel search doesn't work

the msg returned Hmm. We’re having trouble finding that site. We can’t connect to the server at marvelsearch.com. If you entered the right address, you can: Try agai… (read more)

the msg returned


Hmm. We’re having trouble finding that site.

We can’t connect to the server at marvelsearch.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox Developer Edition has permission to access the web (you might be connected but behind a firewall)

i am using a local dnsserver and firefox is connected to it. is this the reason? if so how can i disable this? other firefox features are working beautifully.

Open 1 190

'Forgot password' not working

Hi, The 'Forgot password' option is not working in Firefox. I tried it multiple times and it doesn't send me a temp password/recovery link to my email. It just says 'Inva… (read more)

Hi,

The 'Forgot password' option is not working in Firefox. I tried it multiple times and it doesn't send me a temp password/recovery link to my email. It just says 'Invalid account'. Please take a look.

My email - *censored by mod*

Thanks

Open 1 171

password manager shaded

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restartin… (read more)

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restarting later in the day this happens. The image below shows faded access to the password manager. Link that appear do not work: Log in at the header and link in password support highlight in the visible text portion. Thanks in advance for your help

Open 1 163

Address Bar shortcut changes

With the latest update, some of the shortcuts that appear when I click on the address bar have changed. Now several of them are for websites that I don't use on a regular… (read more)

With the latest update, some of the shortcuts that appear when I click on the address bar have changed. Now several of them are for websites that I don't use on a regular basis. Is there any way to remove them? Is there any way to add back shortcuts for sites that I do use on a regular basis?

Open 1 144

Security Key that appears to be a flash drive

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request ca… (read more)

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

Open 1 216

Fogged Page

Hello, When accessing a site, the page is fully fogged and in the upper left corner is a "Close" which clears the screen. Not sure why this is happening or how to stop it… (read more)

Hello, When accessing a site, the page is fully fogged and in the upper left corner is a "Close" which clears the screen. Not sure why this is happening or how to stop it.

Thank you.

Open 1 90

Assistance Required: Disabling Picture-in-Picture Feature

Good afternon, I am writing to request assistance in disabling the Picture-in-Picture (PiP) feature on my browser. Despite my best efforts over the past few days to disa… (read more)

Good afternon,

I am writing to request assistance in disabling the Picture-in-Picture (PiP) feature on my browser. Despite my best efforts over the past few days to disable this option through the settings, it continues to activate when I listen to music on YouTube.

Each time I navigate away from the YouTube tab, the Picture-in-Picture window appears and persists across all my other tabs, which is quite distracting and impedes my ability to work.

Closing the PiP window pauses the music, which is not ideal for my experience.

I am looking for guidance on how to effectively deactivate this feature, as the settings adjustments I have made do not seem to take effect.

Any help you can provide to resolve this issue would be greatly appreciated.

Thank you for your attention to this matter.

Open 3 117

outdated primary email

The primary email that I have For my account is no longer active. I can't use that to sign in. Then email is [edited] @reagan.com. I do have a secondary email. it is [edi… (read more)

The primary email that I have For my account is no longer active. I can't use that to sign in. Then email is [edited] @reagan.com. I do have a secondary email. it is [edited] @protonmail.com. Your system wants to demand that I use that primary email address. I can't do that. Can you help me?

Open 2 307

Questionable/harmful browser extensions

The Proton VPN extension/add-on usage can override the Firefox language setting when it assigns a user to a node in another land. That land's language can suddenly become… (read more)

The Proton VPN extension/add-on usage can override the Firefox language setting when it assigns a user to a node in another land. That land's language can suddenly become the default language one sees, and may remain in spite of trying to reset the Firefox language default. E.g., if one is assigned a VPN node in Japan, suddenly the general language one sees is Japanese, and it remains in spite of disabling Proton VPN and even after exiting and signing back in. The only alternative one has is to request a different node and then wait for the timeout (30 sec., 2 minutes, etc.) for another and hopefully understandable language/country node.

I raised this issue with Proton, and they maintain that loss of one's language proves that Proton VPN is working (see my response under ratings)

1. How does someone accept "working" VPN when one loses their ability to comprehend the displayed language? In my past experiences with other VPNs (NordVPN, etc.) they never corrupted my default browser language.

2. Accessibility issues???

Open 1 144

How do I change my secondary email to my primary email?

I need to update my email to my new account. I list it as my secondary and need to make it my primary email. When asking this question I got a response that there was a… (read more)

I need to update my email to my new account. I list it as my secondary and need to make it my primary email. When asking this question I got a response that there was a "make primary" button next to the secondary email that you could use to perform this task. My account does not have that option. I changed my email last year and need to correct it for my Firefox account. Please help.

Open 1 108

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (read more)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Open 1 180

Print page margins in mm or inches

Ffx 147.0 / Mac OS Tahoe 26.2 / HP printers Print dialog page margin custom values appear in mm only. No option for inches here. As recommended years ago for earlier Mac… (read more)

Ffx 147.0 / Mac OS Tahoe 26.2 / HP printers

Print dialog page margin custom values appear in mm only. No option for inches here.

As recommended years ago for earlier Mac OS and Ffx versions, I've tried the about:config dialog. Changed several universal page margin unit settings from 1 (mm) to 0 (inches), and also or my specific printers, for top, bottom, left and right. Also have tried to disable "unwriteable margins" settings, universal and printer-specific.

But the Print dialog Margins|custom (mm) seems to be hard wired, so not responding to changes in configuration settings.

Also have ensured that all Mac system measurement specs (Language, Region) are US and not metric.

Any ideas will be appreciated.

Open 1 1 261