Firefox Community Forum

Hi all, I cannot sync ma password to a different system. Firefox states that my account is "disconnected", I cannot change this status even with multiple tries to login. If I go to Sync I can chose to login "again". If I do so nothing changes. Even with muliple tries. Do you have any idea how I can debug this? BTW: There seemes to be some polices in place even if i'm in no organisation.

My laptop was stolen. In my new laptop I try to open all my sync tabs at once, but I can't. I signed in, I see all the sync tabs under the "sign out", but how can I open them all at once? I read that I should right click the devise name to do that, but I can't right click it.

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

I want to do a refresh of my firefox profile for it was overwriten with another profile or it was combined with another profile. So how can I start from scratch without my current profile been overwritten by what is stored on the cloud.

I have no access to all my bookmarks and the damn backup folder is empty, what kind of trash is this, I need this for my work and not even the search history is avalable, no more damn firefox, let me know if there is any way to get back that bookmarks and browser data since I have no way of retrieving any of the cinfidental accesses I need to perform my job

Hi

Every time I sync my Firefox with my Firefox account, it syncs a Tab that opens every time I run Firefox (starwebsearch.com) the tab link is this http://ww38.starwebsearch.com/index.php?from=3&subid1=20230426-2018-245b-9244-563e7a62d228

No matter I reinstall Firefox or redo my computer, if I sync my Firefox this will return every time I open my Firefox... But if I don't sync my Firefox, this won't appear ever, of if I unsync it, it will stop.

How do I remove this malicious tab from my Firefox account? This is very very very annoying

Thanks in advance

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

Had to reinstall the Browser on my laptop after a harddrive replacement. I'm avoiding changing my password on my primary Firefox Account (Currently on a brand new FF Account using an email I typically don't use ) since that event will cause me to lose bookmarks etc on my primary FF account due to their encryption settings.

This is all because I can't remember my main password, for my primary FF Account email. And, I'm trying to not get locked out from login attempts.

At the moment my primary FF Account is logged in to my Desktop PC. Is there some way to view my password on my primary account that is currently logged in on my Desktop PC, without totally compromising my Account synced info?

I just want to resync everything to my laptop :/ That's the main problem I'm running in to, because there is no way to reset my password WITHOUT losing tons of my info. I'm pretty sure I don't have 2FA set up nor any alternative methods for password recovery. I wasn't prompted them.

I haven't logged in to my firefox account for more than 3 years. I downloaded the latest version (109.0.1) today. After logging in, there is no data sync. After clicking the "sync now" button, it becomes gray syncing...., just After a few seconds, it returns to "sync now", and no data can be sync. How to solve it? Thanks

Hi,

I have read conflicting statements. I changed my firefox account password and when I sync I am getting none of my bookmarks and other information.

Has all my account data been deleted because I changed my password?

Hello. Have a problem with syncing passwords across two (for now) PC's. On my work computer I logged in to my Firefox account and imported some passwords form a file. After that, came home, logged in on home computer and see, that passwords are not synced from those, that I imported on work PC. What.s the problem?

This morning when I turned on my PC, Mozilla didn't restore my previous session across 4 different browser windows. Normally, it restores my session (and the 4 windows) automatically. But this time, it didn't. I opened Mozilla, but the "restore previous session" option didn't generate the previously open windows.

I've lost hundreds of tabs that I had open... is there any way to restore my previous session?

Thanks in advance!

Hello, I've looked through the help docs for FF sync and Apple Handoff but am not sure which (or both?) of those may be causing this.

With both devices on and FF open, and on the same wifi, there appears an additional FF dock icon that when clicked opens up one tab from the other device.

How can I turn this off?

Super annoying and not useful at all. I have FF sync turned on and it's so easy to grab an open tab from another device via sync.

Thank you all for your time and help!

My computer suffered a Ransomeware attack and all programs/files are encrypted and disabled. I need to recover all stored Firefox log in and password info but don't know my personal Firefox login password on the affected Firefox account to enable Sync. From what I read, if I reset the password, I'll lose the info. I also don't have an account recovery key. Please help.