Firefox Community Forum

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Restore Previous Session" does not appear in the "3-bar menu > history" and it appears grayed in the History Firefox main menu.

What I've already tried or verified following the instructions of mozilla forum: 1) Settings > general > “Open previous windows and tabs” is checked as it always have been; I unchecked and and rechecked but nothing changed; 2) Settings > Privacy & Security > “remember history” is selected. Also tried to Settings > Privacy & Security > "Use custom settings for history" with "Always use Private Browsing mode" not checked. No success 3) I also deleted sessionstore-backups folder under my profile. The new created folder, even after closing some new sessions, has only the "recovery.jsonlz4" and "recovery.baklz4" files. There is no "previous.jsonlz4" inside which seems weird. 4) through about:config I checked that browser.sessionstore.resume_from_crash was true. In fact, I have Firefox in a second computer with no sessions restoring problem. I compared all browser.sessionstore.xxxx variables and the values are the same.

I still have the problem and do not know what to try next. Reset Firefox?

FireFox continues to provide no easy solution to the ever decreasing font size in menus and toolbars. This is an accessibility issue and FireFox fails. Yes, I can increase text font size of displayed webpages, but this doesn't address the more profound issue of font size in the browser itself (menu and toolbar text). This has been a known issue for years. The only solution offered is writing code, which is no solution at all.

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats the only thing i can think of other than installing a kidpix four emulator that may have caused the problem

I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:160:13". I'm guessing this is telling me the website address is incorrect. I don't know how to find a different "pointer" nor do I know how to enter the correct pointer into a phrase I can't find. Can someone please tell me what to do? Thanks.

Can't get on Firefox since latest update.

Error: Platform version 112.o.2 is not compatible with minversion >=113.0.1 Maxversion <= 113.0.1

Please advise. Thx

Hi,

I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.'

During the import, I was logged into my Firefox account as well.

But, after resetting PC, I downloaded the Firefox and logged on with my Firefox account, and there are only 29 passwords showing up, rest of the passwords are not there.

And, now I do not have access to that .csv file as well.

I am on Windows 11 and had reset my PC with option to 'Keep My Files' so there is no data loss as per my side or on the hard disk drive.

Please help me to get those passwords back. They are extremely important to me.

Thanks in advance!

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea why it's doing this. My Firefox is up to date, I've scanned for viruses or whatever, I've tried disabling add-ons, I've reset my laptop, and just about everything else. It's not zoomed in or anything. It's not the end of the world and I can deal with it but it's kinda pissing me off. Been going on for about a day now.

I'll link a screenshot.

Firefox is my main browser. I use Network Solutions for web mail. I use their portal to view email, maintain my appointments in their calendar, maintain my contact list, etc. Recently, the calendar function has stopped showing my appointments. When I use MS Edge browser with the NS portal the appointments show up. When I open a private window in Firefox and go to my NS mail account the appointments show up in the calendar. Just not in a public (?) Firefox window. NS tech support sent me to Firefox to resolve this.  ???

My companies website is www.aoneengraving.com. You have been able to open it on Fire Fox for years. After Network Solutions , my provider reissued my SSL certificate you can not open it on Fire Fox. You can open it on any other browser. This is the message you get

Secure Connection Failed

An error occurred during a connection to www.aoneengraving.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Network Solutions has spent days trying to figure it out and they can not. They gave up and told me I should contact you.

This is costing me money every day it is down. I need to get it back up as quickly as possible. Can you help? Bob Monette

Hi all,

I'd like to select Outlook as my default preference for mailto - but it's not in the list.

Could you please help me how I can add it there, so mailto events will use my installed outlook client?

Best

Firefox has automatically updated to version 113.0.1. When it opened my previous tabs had all been closed to I selected the restore previous browsing option. Tabs all loaded with no problem. however none of the tabs could access the internet. I've tried removing Firefox from my Bitdefender fire wall and then restarting Firefox. Bitdefender automatically adds Firefox to the allows list but still won't access the internet. I opened a new tab and typed "Google.com" and got the message "open network login page" telling me I need to login in to the network to access the intenet. My PC is connected via ethernet and I use Nordvpn. I have disabled both Bitdefender and Nordvpn but still cannot access the internet with Firefox but can do so using Brave. I have accessed the Setting in Firefox and changed the Network settings to no proxy. Can you help please?

I deleted the email address associated with this account a while back and wish to delete the firefox account too but as I have no access to the email I cannot verify my account to delete it. Is there a support line/email which I can contact?

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

I recently decided to use YouTube on the FireFox browser, but every time I try to log in it shows me my institutions google log in screen. Meaning I can only sign in with my work/college google account, not my personal one. Is there a way to have it so that it doesn't automatically assume I want to log in with my work/college account?

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX&waitSeconds=30 is the URL shown with the message. Xfinity Support directed me here, since I can connect to email with MS Edge on same desktop (Windows10) and laptop(Windows11) and via mail apps on smartphones/tablets. Hadn't experienced before today, 5/19/2023.