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  • Archived

Can't find downloaded file after closing the private window

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download fo… (read more)

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download folder but the file was not there I haven't change the downloads folder location

Asked by Aditya 1 year ago

Last reply by cor-el 1 year ago

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Disable New High-Contrast Tab Outline

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected th… (read more)

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected theme has not changed, and the same goes for all of my extensions. I could not find this change in the 122.0b Release Notes.

If this behavior is intentional, is there any option to return to the previous behavior (including in about:config)?

Asked by Shabcarb 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox being extremly laggy

I switched from windows 10 to 11 and to a new laptop. Here in my new laptop Asus tuf 15 ,even though it has better RAM , internet connection, cache memory, cores the FIRE… (read more)

I switched from windows 10 to 11 and to a new laptop. Here in my new laptop Asus tuf 15 ,even though it has better RAM , internet connection, cache memory, cores the FIREFOX doesnot function properly. It's extremly laggy specially when I use YOURUBE . In my earlier HP laptop with 8 GB ram I could use 10-15 tabs at one time .It would still not lag . It could do web development at the same time I could watch youtube tutorials. But now I barely open 4-5 tabs the youtube starts freezing up to the extent that I really get frustrated. Please so something or I will have to switch to BRAVE browser or something.

Asked by MANAS UNIYAL 1 year ago

Last reply by zeroknight 1 year ago

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  • Archived

Can't change Browser language

Добрый день! Почему не меняется язык на английский? Как его сменить?! Только не надо мне писать про удаление кук и чистку кэша! Я только что это сделала потому что не раб… (read more)

Добрый день! Почему не меняется язык на английский? Как его сменить?! Только не надо мне писать про удаление кук и чистку кэша! Я только что это сделала потому что не работал чёртов логин в чёртов акканут чёртова твича!

Asked by milky132milk 1 year ago

Answered by cor-el 1 year ago

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  • Archived

Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (read more)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Asked by clancyrus 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Passwords on phone not showing up on laptop

Hello, I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would alw… (read more)

Hello,

I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would always appear in my Firefox browser stored passwords. Now, they only show up in Lockwise on my phone and do not show up in the phone or Laptop Firefox browser.

I have followed this guide: https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise and am syncing passwords across devices, but this did not solve the problem.

Has anyone else encountered this and know how to fix it?

Thank you.

Asked by spampinatodesign 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Opening new tab causes Firefox to completely hang

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Direct… (read more)

Any method I open a new tab, it always takes up to 7s to load, while completely suspending my browser. This also happens in troubleshoot mode but not in incognito. Directly opening websites in a new tab doesn't trigger that bug. I don't recall when this started to happen, it might be after some new Windows update.

I have included screenshots from Firefox Profiler, both from regular window and incognito one.

Asked by Adam Kasprzycki 1 year ago

Answered by cor-el 1 year ago

  • Solved
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  • Archived

Is AdBlock scamming all Firefox users, or do you not want their partnership?

AdBlock has not made any updates for Firefox for eleven months. Do they just not care, or has Mozilla rejected them? The internet is terrible enough as it loves to scam a… (read more)

AdBlock has not made any updates for Firefox for eleven months. Do they just not care, or has Mozilla rejected them? The internet is terrible enough as it loves to scam all users on all sites.

Asked by Benjamin_Minney 1 year ago

Answered by cor-el 1 year ago

  • Archived

Developer Edition switched to dark background and I cannot undo this setting

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:prefer… (read more)

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

Asked by looeegee 1 year ago

Last reply by cor-el 1 year ago

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page has infinite reloading

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite rel… (read more)

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

Asked by elhaddajiotmane 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox 122.0b9 stops responding when the file dialog is triggered

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching… (read more)

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

Asked by TheTank20 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox v122 --profile option is not working properly

Hi, I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap) and when using the --profile option to specify the startup pr… (read more)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...


============================================================
 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home


============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0


BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Asked by Sanjiyan 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox Developer Edition starts up at a fixed position and size

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to … (read more)

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to restore size mode (I.e. the window thinks it is maximised). I have followed the steps detailed for this question: https://support.mozilla.org/en-US/questions/1411093 however that does not resolve my issue. This has only started recently after I turned the laptop into a tablet and back again. Once I "restore" the window and then I maximise the window it works as expected. However it is very annoying. Also if I start another instance of Firefox this new instance does not exhibit the same behavior.


Computer: HP Envy OS: Windows 11 with all current updates and as far as I can tell AI is turned off using a group policy.

Asked by Emma Harris 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Opening several links quickly in new tabs causes significant browser-wide lag and CPU usage spike

Profile: https://share.firefox.dev/490blHh Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking li… (read more)

Profile: https://share.firefox.dev/490blHh

Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking links on a forum, for example) my Firefox instance grinds to a halt and starts consuming most of my CPU (Ryzen 5 3600).

I've tried turning off Firefox's various protections. I tried troubleshooting (formerly "safe") mode, and the problem isn't as bad but is still present as far as I can tell. The only extension I can think that would be making it worse is Tree Style Tab, but I don't know enough about interpreting Firefox profiles to verify.

The only reason I consider this odd is because doing the same thing in Chrome doesn't have this issue on this same device. If I open many tabs quickly, Chrome itself is still responsive. Those newly opened tabs may take a while to load and become interactive, but it doesn't affect the rest of the application. I pay my ISP for gigabit DSL, and as far as I can tell that is roughly what I get. In my case, Firefox doesn't behave this way.

Asked by Nezteb 1 year ago

Answered by Nezteb 1 year ago

  • Archived

Where do sent tabs go?

Hi all, I'm wondering where sent tabs go before they arrive at the destination browser instance? Snoozes tabs go to a bookmark, but what about sent ones? The reason I a… (read more)

Hi all,

I'm wondering where sent tabs go before they arrive at the destination browser instance? Snoozes tabs go to a bookmark, but what about sent ones?

The reason I ask is because my Firefox instance, oddly, created itself a new profile one day. I don't know why, I didn't ask it to (as far as I recall), I only noticed because when I wanted to send tabs from my phone to my desktop I noticed I had a new "so-and-so's Firefox on xyz computer" appear, then on inspection I realised that my old profile has been mothballed by Firefox. When I loaded up the old profile it no longer had the browser name that I'd previously given it in Firefox Sync settings, and the tabs I'd previously sent to it did not appear. Whilst I'd like to understand why all this happened, it's not critical to my question, I just provide it as background.

So, where do these tabs go? If they never arrive at their destination then where can I find them again?

Cheers :)

Asked by madbilly 1 year ago

Last reply by madbilly 1 year ago

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"Your browser is managed by your organization"

"Your browser is managed by your organization" suddenly appeared OS:Win11 Certificates: "ImportEnterpriseRoots" I've tried: Reinstalling Firefox Installing Firefox Devel… (read more)

"Your browser is managed by your organization" suddenly appeared OS:Win11 Certificates: "ImportEnterpriseRoots" I've tried: Reinstalling Firefox Installing Firefox Developer Edition (it disapeared for few days but it was back) Deleting the registry key for it (after restart it appeared again)

 I have Avast and Malwarebytes but this has never happened to me before with this anti - virus

Asked by Tadapol 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Twitch - Non-Supported Browser Message

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website a… (read more)

Attempting to log-in on Twitch with Firefox Browser - Developer version 122.0b9 (64-bit) is currently not possible, repeated messages are prompted by the Twitch website about "unsupported browser" and to contact browser support to resolve this issue.

Clearing cache, disabling extensions did not work. Using regular Firefox works without issues, only noticed this being an issue after most recent update for Firefox Dev browser.

Side effect as well since update is that any Cloudflare captcha is impossible and all website that use Cloudflare to "authenticate" that I'm human just outright fail or continue indefinitely.

Asked by BiddinWar 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

html5 poor sound quality with rattling noises

Hi. Currntly I'm using 123.0b9 (64 bit) beta FF on W10 and I have this undefined problem with sound when use firefox (problem has start about two months back)- until toda… (read more)

Hi. Currntly I'm using 123.0b9 (64 bit) beta FF on W10 and I have this undefined problem with sound when use firefox (problem has start about two months back)- until today I couldnt find the way to make it sound correct with no rattling in the background. Situation occurs when watching any youtube videos od listining some live audio stream (probobly html5 audio in both cases). I was looking for some answers and find out that there was some simillar html5 sound rattling problem already solved some time ago- but this solution does not work for me (I have try to make some settings "false" in "about:config"). I have also try to manually disabled all the extensions and to run firefox in the "problem solving mode" - both with no luck. The solusion for me was to enable "Use hardware acceleration when available" - but I already disable it for a reason - scroll and other extra mouse functions works only when this function is disable... Now i finally have the good sound quality without scrolling or poor sound and scroll - but not both. I hope we can fix this somehow

Asked by cekin86 1 year ago

Last reply by cekin86 1 year ago