Showing questions tagged: Show all questions
  • Solved
  • Archived

Support page contains Chinese characters and ....

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox fro… (read more)

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox from that page - https://support.cdn.mozilla.net/hi-IN/questions/1381354 - I am blocked from signing in. Somehow I am signed in now, but not sure how. duh! So first, the Chinese characters I need to solve, THEN have a question about an issue with mailto - no gmail default option. I have legacy handlers downloaded, kindly provided by jscher2000. Thank you! Do I drag his legacy handlers into my profile, if I am able to do so? I have tried all other suggestions on this problem. I really hope not to have to start anew with Firefox, because I have years of settings I am afraid I will lose. (Know it is doable, but I am a coward, as well as stupid, apparently.) Thanks in advance.

Asked by LSR 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Can't Block Autoplay

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance). I we… (read more)

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance).

I went to config:about, and made all the suggested changes I found in Mozilla support. Autoplay seems to be blocked now, but at the expense of Firefox going into an endless loop trying to load and play videos. While in this loop, Firefox is eating up 20% of my CPU sources, which comes to close to making my PC unusable.

I have Firefox 109.0.1, 64-bit.

This has been a chronic problem ever since I've used Firefox. Someone needs to take a MUCH deeper dive into why we can't block autoplay.

Asked by upom123 2 years ago

Answered by upom123 1 year ago

  • Solved
  • Archived

Random website popping up while using Firefox.

When browsing in some websites such as "facebook.com", "mozilla.org", "lenovo.com", I sometimes get a popup to this link, but I don't have any kind of extension that coul… (read more)

When browsing in some websites such as "facebook.com", "mozilla.org", "lenovo.com", I sometimes get a popup to this link, but I don't have any kind of extension that could be causing that I think. What would be a way to troubleshoot this so that I can prevent that from happening? It's really annoying and the site also seems really sketchy.

Asked by NotReallyEight 2 years ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

FireFox and Chrome and Edge displaying special characters on one website LLbean.com

Folks I realize this is just not a firefox problem but sure could use some advice or ideas on where to look. My client called and said that when ever she visits llbean.c… (read more)

Folks I realize this is just not a firefox problem but sure could use some advice or ideas on where to look. My client called and said that when ever she visits llbean.com special characters appear in various places. They appear for example when she tries to type in her email address for a promotion, the ampersand appears as a special character.

Oh and I did do a refresh of FF and Chrome and Edge. All three do this

I've attached two images to show what i mean.

TIY Mike R

Asked by vanman5652 1 year ago

Answered by vanman5652 1 year ago

  • Locked
  • Archived

Stuck on Mac OS 10.11 and FF 78.15esr?

Locking this thread.Please continue here: [/questions/1405234] Old non-tech guy, perplexed... Our 2009 MacBook Pro is physically perfect, but it has OS 10.11.6. Apple's s… (read more)

Locking this thread.
Please continue here: [/questions/1405234]
Old non-tech guy, perplexed... Our 2009 MacBook Pro is physically perfect, but it has OS 10.11.6. Apple's server said "no" to OS 11 or maybe even 10.12; I cannot recall which. (The 2015-16 Mac is fine with OS 12.6.3 and FF 110). Apple long ago quit supporting the older Safari. The older Mac's Firefox works well but seems stuck on FF 78.15esr. In FF Preferences it says "Firefox is up to date." Bravo, _if_ enduringly true. But I sense, among the hi-tek jabber, that even security support for 78.15 is ending soon or already has (esr is also up to about #110). Someone said "You're stuck if you cannot upgrade OS to 10.12 or higher." We have no interest in new features but need email and ordinary browsing. I can afford the cost of new hardware and app-banditry, but not the stress of shopping, migrating, and struggling through the learning curve much less a security breach. What can we do?

Asked by john.r.mcclelland 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

Firefox 110 - All videos become desaturated

After updating to version 110 videos on all websites became highly desaturated. Tried clearing cache and cookies. Overall images didn't change, only videos. UPD. Fixed b… (read more)

After updating to version 110 videos on all websites became highly desaturated. Tried clearing cache and cookies. Overall images didn't change, only videos.

UPD. Fixed by updating GPU drivers. IDK why this happened after 110 update. maybe coincidence?

Asked by Lorrey 1 year ago

Answered by Lorrey 1 year ago

  • Solved
  • Archived

Starting Firefox on remote machine runs local version

I have several machines on my local network. I work on machine A, and run applications remotely using ssh -X on the other machines. Today I discovered that when I start… (read more)

I have several machines on my local network. I work on machine A, and run applications remotely using ssh -X on the other machines. Today I discovered that when I start Firefox on newly-upgraded machine B, it's actually starting the older version that's on machine A. This seems obviously wrong, and is certainly not what I want to happen. I want to run the newer Firefox that's on B, and have it display on A.

Longer details: A runs OpenSUSE Leap 15.0. B runs Leap 15.4. I start an xterm on B with the command " "ssh -X -l me B", and programs other than Firefox I run from that xterm display on A's monitors, as expected. However, when I try to run Firefox (by typing "firefox &" on the command line, what actually runs is the older version of Firefox that is on A, just as if I'd started it with the same command on one of A's terminals.

Is this a known behavior, and if so, is there a way to work around it? Or am I just doing something really stupid?

Asked by jamesqf 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Scroll Lock Inverted

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. Bu… (read more)

This morning, upon opening Firefox, I noticed that I could not scroll through any pages or windows. I turned off scroll lock (or so I thought), and it began scrolling. But then, in all of my other windows, scroll lock was activated. So, I hit my scroll lock button again, and now all other windows will scroll except for Firefox. Is there a setting I need to change?

It appears as if scroll lock is reversed on Firefox vs. all other apps on my computer.

Asked by Daniel 1 year ago

Answered by Daniel 1 year ago

  • Solved
  • Archived

Mouse Scrollwheel not Working in Firefox

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other b… (read more)

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.

Asked by redbaron96 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

scrolling in safe mode works, but not when disabling all addons

my scroll wheel stopped working on firefox, so i launched in safe mode and my scroll wheel was perfectly fine so i disabled all of my addons but it still doesn't work … (read more)

my scroll wheel stopped working on firefox, so i launched in safe mode and my scroll wheel was perfectly fine so i disabled all of my addons but it still doesn't work

Asked by wolf 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

No Scrolling Within Webpages

WIN10 Pro; FF 110.0 (64-bit) After upgrading to the above version and restarting the computer, I find that scrolling within a webpage no longer works using the mouse whe… (read more)

WIN10 Pro; FF 110.0 (64-bit)

After upgrading to the above version and restarting the computer, I find that scrolling within a webpage no longer works using the mouse wheel. Scrolling can still be done using the vertical scroll on the right.

I've closed the browser and tried again, but the bug remains.

I've verified that mouse wheel scrolling still works by testing on other websites and on documents.

Asked by weathervane 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

latest mozilla update breaks scrolling

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectl… (read more)

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectly fine.

Asked by e.baudelaire 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (read more)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Asked by Henry 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Logitech MX Master 3 Scrolling not working

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved The i… (read more)

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved

The issue only resolves when starting Firefox Browser with the Troubleshooting mode, any idea what is the cause of this problem, and how can I fix it?

Asked by Amin Sadi 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

Blue border around elements when clicking them

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select e… (read more)

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select elements via keybaord but in this case it's present when clicking elements with mouse. It usually stop doing this if I close and reopen FF but not for long. Example is in posted screenshot. I have not altered my settings in any way.

Asked by Sunlighthell 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

I am getting funny text on my google search results. Ventura 13.2.1 Mac Studio.

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue. The funny text when… (read more)

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue.

The funny text when copied and pasted is revealed to be the actual text it was supposed to be.

This is very very weird... and its only on firefox, no issue for chrome or safari. Happened just a few days ago. Don't remember installing anything. Could be malfare from a font site?

Asked by stan.cwc 1 year ago

Answered by stan.cwc 1 year ago

  • Solved
  • Archived

Links produce blank screen

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to… (read more)

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to a blank screen, although the link address is still shown. I was not sure whether to report this as a crash, but most of the time I'm trouble-free.

Asked by NorJean 1 year ago

Answered by NorJean 1 year ago