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Firefox takes up too much ram

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration. For conte… (read more)

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration.

For context, my specs: 8gb ram i5 1240p (integrated graphics)

I know you're meant to use up all of your ram, but I typically have other apps pen to multitask.

Thank you

Asked by 153602 2 years ago

Last reply by zeroknight 2 years ago

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Connection failures on Firefox and Thunderbird

I have been struggling with a connection problem both with Firefox and Thunderbird for well over a year, and I would like to make it go away. For Firefox one instance of … (read more)

I have been struggling with a connection problem both with Firefox and Thunderbird for well over a year, and I would like to make it go away. For Firefox one instance of the problem is then when I click a link on a Google search screen, it may give me a "can't connect" response. This also happens within certain websites involving a "log in then redirect" process (for example a university library access). For Thunderbird, it involves either the periodic saving of email drafts, the sending of email, or the copying of the sent message to the appropriate folder. Email is Gmail using IMAP. I am using Tbird 115.8.1 32 bit and Firefox 123.0.1 64 bit. The problem transcends ISPs (cable via Xfinity, then changed to fiber via Quantum / ATT so it's not the ISP, also, Ethernet cable to the modem), reasonably high speed (around 200 Mbs up and download). The problem never arises when I connect using Chrome. For Tbird, it is set to use imap.gmail.com (port 993), SSL/TLS and OAuth2. Windows 10, dunno what else would be relevant.

Generally, the solution is to "just try again", which gets a bit annoying, but with the Firefox login problem, this can require double or quadruple retries because "retry" causes the web page to complain that they will have to re-send the data (sure please do, then it may report a failure to resend ad infinitum). Offhand I would say this affects maybe 15% of my transmissions. Any suggestions for a cure or more diagnostic information?

Asked by david.odden 2 years ago

Last reply by david.odden 1 year ago

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firofox wants to upgrade every time I open it. No error messages or so.

For the last few days Firefox asks me to upgrade every time I open it up. If I agree, it appears to do its thing because I get no error messages. Anybody else have this i… (read more)

For the last few days Firefox asks me to upgrade every time I open it up. If I agree, it appears to do its thing because I get no error messages. Anybody else have this issue? Any suggestions for what to do?

Asked by dgh4 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes

I have been using Firefox as my browser for years. I like its privacy features. Problem. Often, when I click on a URL to a secure site, as the page is loading, Firefo… (read more)

I have been using Firefox as my browser for years. I like its privacy features.

Problem. Often, when I click on a URL to a secure site, as the page is loading, Firefox freezes. That tab & any other tabs that are open are frozen. If I click on them, nothing happens. Even after waiting for 2 minutes, the browser does not correct itself, or come back. I have to use Cntrl Alt Del to “close” Firefox. Eventually, the “Restart Firefox” dialog box appears. I have to wait for Firefox to stop running before the restart takes effect, & Firefox comes back. This happens with 3 or 4 secure sites that I visit, including Discover.com. Firefox also occasionally freezes while I am on a secure site, when I go from one page to another.

Is this a fault of the Firefox browser? Is there something I can or should do when I click on a secure link? Any suggestions would be appreciated. H. Meier.

Asked by H. Meier, Jr. 1 year ago

Last reply by H. Meier, Jr. 1 year ago

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  • Archived

I am running Firefox on Ubuntu 22.04 and it constantly crashes. Trying to determine what is causing this.

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other app… (read more)

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other apps are crashing too.

Asked by Daniel Grindstaff 2 years ago

Answered by Daniel Grindstaff 2 years ago

  • Archived

Firefox keeps randomly opening multiple new pages.

Firefox keeps randomly opening multiple new pages. It does not happen when I start my computer but randomly at any time it suddenly pops up new Firefox windows and then r… (read more)

Firefox keeps randomly opening multiple new pages. It does not happen when I start my computer but randomly at any time it suddenly pops up new Firefox windows and then resets the page when I try and search the web. It does this to such an extent that I can't even work on the computer. I have Firefox on my devices and they are working fine.

Sorted it out. The issue was a keyboard malfunction..

Asked by Stephen Muller 1 year ago

Last reply by Stephen Muller 1 year ago

  • Solved
  • Archived

Performing a TLS handshake

Hi. Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it… (read more)

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

Asked by pmf_168 2 years ago

Answered by pmf_168 1 year ago

  • Archived

Steam Downloads stop when FF is open

whenever I launch Firefox, my Steam downloads plummet to 0. Just sitting on the home screen (blank) is enough to do that, or navigating around at all. I've tried a new do… (read more)

whenever I launch Firefox, my Steam downloads plummet to 0. Just sitting on the home screen (blank) is enough to do that, or navigating around at all. I've tried a new download of FF, private browsing, no extensions enabled, and nothing seems to make a difference. Which drive I write to doesn't make a difference, either.

Specs: 22H2 Windows 10 i5-12600k AMD 5600XT graphics card FF 123.0.1

Asked by labarbera.frank 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

html5 video full screen mode exits randomly: multiple browser windows, multiple monitors.

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one … (read more)

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one monitor then I switch focus to the second browser window to do other various activities, the video playing on the other monitor will sometimes exit out of full screen mode and continue playing in the original embedded small screen size. So far I've tried disabling all but the most essential extensions, put the theme back to the default mode, made sure my graphics card is fully updated, and even attempted a few setting changes people have recommended for fixing similar issues, but nothing seems to work.

As of right now, the only workaround would be to use the picture in a picture mode and put that to full screen, but that isn't ideal as picture in picture mode is set to be "always on top". I could also use a different browser, like Chome on my second monitor which doesn't seem to cause the video to exit full screen mode, but again, I typically prefer to use firefox for most things online.

Anyway, I'm now out of ideas on what to try to get firefox to behave in the way I want it to.

Asked by saholiday 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Sentences randomly repeating in written text.

Hi there, I've been having an issue lately where random text I've written is being inserted into other areas of my paragraphs in online text blocks. This mainly happens … (read more)

Hi there,

I've been having an issue lately where random text I've written is being inserted into other areas of my paragraphs in online text blocks. This mainly happens when I hop between paragraphs and try to edit content.

IE: If I wrote this statement and went back to correct something above, this sentence would "somehow" get added into the spot where I'm editing. It makes NO sense and is only happening within Firefox. Is there a way to fix it? I've noticed this happening on both Facebook and Indeed now too...so, I think it could be more of an issue with Firefox than certain sites.

The image is an example of the text being added in and reinserted. Thanks in advance for the help!

Asked by renorris3 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhance… (read more)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 2 years ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

After upgrade to Windows 11, Firefox won't open anymore.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: Reinstall Firefox and delete all old files (Appdata & Program file… (read more)

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Asked by galotta.f 1 year ago

Answered by zeroknight 1 year ago

  • Archived

youtube.com

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the space… (read more)

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the spacebar to press stop or play

Asked by welsevul1996 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Links don’t load

Clicked link populates Firefox but doesn’t open site. This started after a Firefox update a month or two ago. I have to highlight the address window and hit enter to go t… (read more)

Clicked link populates Firefox but doesn’t open site. This started after a Firefox update a month or two ago. I have to highlight the address window and hit enter to go to site.

Asked by R A Nethercut 1 year ago

Last reply by R A Nethercut 1 year ago

  • Solved
  • Archived

location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (read more)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 2 years ago

Answered by jenna 1 year ago

  • Solved
  • Archived

Firefox crashes when opening local HTML file

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit Hello, Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big (&… (read more)

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit


Hello,

Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big (>4MB), smaller file doesn't crash.

I've tried opening the file on Chrome, it doesn't crash and open just fine. So it seems like this is a bug with Firefox.

I've uploaded the HTML file if anyone wants to test: https://www.mediafire.com/file/ipmu7ugrd2vvelr/LICENSES.chromium.html.zip/file

Thanks

Asked by hotpot 2 years ago

Answered by zeroknight 1 year ago

  • Archived

Mozilla Firefox fails to update all files

On fully up-to-date Windows 10 Pro desktop, Mozilla 123.0 fails to fully update to 123.0.1, leaving behind several obsolete files and an additional version under Control … (read more)

On fully up-to-date Windows 10 Pro desktop, Mozilla 123.0 fails to fully update to 123.0.1, leaving behind several obsolete files and an additional version under Control Panel>Program and Features. This issue has been ongoing for at least three software updates. Only simple solution is to fully uninstall, clean directories and register and reinstall. Fairly inconvenient.

Asked by dgWork 2 years ago

Last reply by dgWork 1 year ago

  • Archived

Why is Firefox rejecting my Firefox account password

I am trying to export the passwords collected on Firefox and I enter my Firefox account password, as indicated and SAVED in my list of passwords and in the account. Bu… (read more)

I am trying to export the passwords collected on Firefox and I enter my Firefox account password, as indicated and SAVED in my list of passwords and in the account. But it is rejected. Why?

Asked by joecone 1 year ago

Last reply by cor-el 1 year ago