I have been struggling with a connection problem both with Firefox and Thunderbird for well over a year, and I would like to make it go away. For Firefox one instance of … (read more)
I have been struggling with a connection problem both with Firefox and Thunderbird for well over a year, and I would like to make it go away. For Firefox one instance of the problem is then when I click a link on a Google search screen, it may give me a "can't connect" response. This also happens within certain websites involving a "log in then redirect" process (for example a university library access). For Thunderbird, it involves either the periodic saving of email drafts, the sending of email, or the copying of the sent message to the appropriate folder. Email is Gmail using IMAP. I am using Tbird 115.8.1 32 bit and Firefox 123.0.1 64 bit. The problem transcends ISPs (cable via Xfinity, then changed to fiber via Quantum / ATT so it's not the ISP, also, Ethernet cable to the modem), reasonably high speed (around 200 Mbs up and download). The problem never arises when I connect using Chrome. For Tbird, it is set to use imap.gmail.com (port 993), SSL/TLS and OAuth2. Windows 10, dunno what else would be relevant.
Generally, the solution is to "just try again", which gets a bit annoying, but with the Firefox login problem, this can require double or quadruple retries because "retry" causes the web page to complain that they will have to re-send the data (sure please do, then it may report a failure to resend ad infinitum). Offhand I would say this affects maybe 15% of my transmissions. Any suggestions for a cure or more diagnostic information?