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Google search pages not showing text after Mac OS 12.6 Monterey upgrade

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing … (read more)

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Asked by Pavi 2 years ago

Answered by cor-el 2 years ago

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Text completely messed up on some sites.

For some reason text on some websites such as wikipedia and timeanddate is completely messed up, it looks like gibberish but is actually just displayed wrong. When you co… (read more)

For some reason text on some websites such as wikipedia and timeanddate is completely messed up, it looks like gibberish but is actually just displayed wrong. When you copy the text and paste it into something like Word it shows the text correctly, I've noticed that the text is shifted by one letter forward (e is f, f is g, etc.). I've tried the main, beta and nightly releases as well as reinstalling Firefox. Images attached.

Asked by joelfrom08 2 years ago

Last reply by ARMAN KHAN 2 years ago

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Bookmark side bar

Had to refresh Firefox but lost my bookmark sidebar & can't find a way to re-establish it. Used to be a setting for it at the top of the home page but none now. Can't… (read more)

Had to refresh Firefox but lost my bookmark sidebar & can't find a way to re-establish it. Used to be a setting for it at the top of the home page but none now. Can't find it in settings.

Asked by jwmd83 1 year ago

Last reply by cor-el 1 year ago

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scrolling does not work anywhere on version 109.0b2

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well. Using option "Restart with addon disabled" from about:profiles … (read more)

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well.

Using option "Restart with addon disabled" from about:profiles can make the mousewheel scrolling work, but manually disabled all addon and restart just won't solve it.

Asked by Raymond Yan Lok Chan 1 year ago

Answered by mary1534 1 year ago

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Font rendering configurations are not being applied after new update.

I tweaked my Firefox configs to get better font rendering because I hate how "skinny" they are by default on windows. The options changed are: gfx.font_rendering.clea… (read more)

I tweaked my Firefox configs to get better font rendering because I hate how "skinny" they are by default on windows. The options changed are:

  • gfx.font_rendering.cleartype_params.rendering_mode to 5
  • gfx.font_rendering.cleartype_params.force_gdi_classic_for_families to ""
  • gfx.font_rendering.cleartype_params.enhanced_contrast to 100
  • gfx.font_rendering.cleartype_params.cleartype_level to 100
  • gfx.font_rendering.cleartype_params.pixel_structure to 1
  • gfx.webrender.quality.force-subpixel-aa-where-possible to true

After the update, the fonts are default again, and no matter how much I change the configs, it doesn't change anything.

Asked by ZG 1 year ago

Last reply by ZG 1 year ago

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Menu bar keeps reappearing / glitching at high speed

Dear all, Pretty much the same as mentioned here: https://support.mozilla.org/en-US/questions/1299343 The video in that link explains it. The menu bar keeps appearing/… (read more)

Dear all,

Pretty much the same as mentioned here: https://support.mozilla.org/en-US/questions/1299343

The video in that link explains it.

The menu bar keeps appearing/disappearing at a high frequency, randomly - and a key press will stop the glitch for a few seconds - or when firefox is not in focus. Tried cleaning, removing, without pluggins, setting the ui.key.menuAccessKeyFocuses etc etc. Now running the Beta, still same problem. For a while I suspected iCue and Corsair Strafe keyboard - or USB settings, ports, but nothing obvious. Also weird only Firefox suffers from it in that case.

The weird thing is it can go ok for 4-5 hours but then the next day it's back again - once in this state it's unusable.

Any help would be greatly appreciated,

Best,

Alex

Asked by alex.ninaber 1 year ago

Last reply by alex.ninaber 1 year ago

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Mouse no longer works after update

Using Firefox Developers edition since the update to 109.0b3 (64-bit). The scroll wheel doesn't work, the mouse button I have mapped to the back button no longer works. … (read more)

Using Firefox Developers edition since the update to 109.0b3 (64-bit). The scroll wheel doesn't work, the mouse button I have mapped to the back button no longer works. If I launch Firefox in troubleshooting mode everything goes back to normal and the mouse performs perfectly in troubleshooting mode. Back in normal mode I have tried disabling all three of my extensions and the problem persists. Mouse performs perfectly in every other application. Sounds like a bug, but I can't find anyway to report it. Any ideas? Thanks

Asked by noah_tall 1 year ago

Last reply by Dropa 1 year ago

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Right Click triggers Left Click also

I am on a Mac M1 and up to a month ago I was using the latest version of Firefox (regular) and the last few weeks it had this issue and when I switched to Firefox Dev Edi… (read more)

I am on a Mac M1 and up to a month ago I was using the latest version of Firefox (regular) and the last few weeks it had this issue and when I switched to Firefox Dev Edition it went away until today.

The issue is defined as when I right click on a link it left clicks and right clicks on the link at the same time. (It loads the page I clicked on and also triggers the context menu)

I have no themes, no extensions.

Anyone have any idea how to fix this? It's not happening in Safari or Chrome (both latest versions) and it took me years to finally migrate to Firefox and would hate to go back.

Thanks in advance!

Asked by Whit 1 year ago

Last reply by cor-el 1 year ago

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Remove Menu Bar Shorcut (Alt)

So, I'm a designer and UX Designer, and recently I installed Ubuntu and Firefox Developer. If you're a UX Designer you probably know about Figma. The problem is that Fig… (read more)

So, I'm a designer and UX Designer, and recently I installed Ubuntu and Firefox Developer. If you're a UX Designer you probably know about Figma.

The problem is that Figma uses the Alt key to show the distances between objects. But Firefox activates the Menu Bar every time I press it.

Can I remove the Firefox menu bar Alt shortcut?

Asked by Lucas 1 year ago

Last reply by Lucas 1 year ago

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Windows FontSubtitutes rules not being followed on Firefox 109.0b7

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe U… (read more)

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe UI with other fonts. It takes a lot of work to get Windows itself to respect these options, to the extent that I have to make it believe Segoe UI isn't present by modifying a different registry location (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts).

However, Firefox does not respect the FontSubstitutes settings. Based on a previous post here, this is something it did prior to Firefox 89, but has stopped doing.

An ideal solution would be a way for Firefox to correctly read my FontSubstitutes settings. An acceptable workaround would be a way to provide Segoe UI for Firefox to use while still preventing its use in other applications. (I know that, for instance, Adobe Photoshop allows users to install fonts to Photoshop itself, bypassing the system fonts folder entirely.)

Asked by Kotep 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

picture in picture won't stay maximized

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on anoth… (read more)

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on another, and it will restore itself to the last size I had it periodically. Usually, if I don't maximize it again, it will change sizes again, a few seconds later, shrinking down to about a 480p sized window.

There's no rhyme or reason for when it happens. I could be in a different FF tab or window, or in a different program, or just sitting there not doing anything, and it can happen. Sometimes, it happens multiple times in a short period of time (just now, it restored itself 7 times in a row, less than 30 seconds apart). It never happens when the video is not playing, however.

This only started a couple months ago, but it got noticeably worse in the past week or so. Does anyone know why this might be happening?

Computer specs are: Windows 10, 10.0.19043, Intel core i5-7500 CPU, ASRock B250 Gaming K4 motherboard, 16GB RAM @ 2133Mhz, NVidia GeForce GTX 1070 GPU, Samsung SSD 860 EVO 1TB.

Asked by bigdumbweirdo 2 years ago

Last reply by bigdumbweirdo 1 year ago

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Windows 10, window grabbing between tabs and window controls stops working only on third monitor

There's a gap between tabs and the window controls in the top right. You can use this space to grab the window when you have a full set of tabs. This functionality breaks… (read more)

There's a gap between tabs and the window controls in the top right. You can use this space to grab the window when you have a full set of tabs. This functionality breaks when I move the window to my third monitor.

Video reproduction: https://www.youtube.com/watch?v=s2Yr8GTdHYE

Asked by TeamDman9201 1 year ago

Last reply by TeamDman9201 1 year ago

  • Archived

page reload is six times (5.73x) slower than chrome

_05: chrome browser network panel after refreshing 5 times domContentLoaded: 328ms _06: firefox browser network panel after refreshing 5 times domContentLoaded: 1880ms (… (read more)

_05: chrome browser network panel after refreshing 5 times domContentLoaded: 328ms

_06: firefox browser network panel after refreshing 5 times domContentLoaded: 1880ms (5.73x slower)

the problem seems from that the request from firefox gets 200 wheras chrome gets 304 unmodified, which explains the huge speed difference in reloading.

Asked by scarf 1 year ago

Last reply by Bithiah 1 year ago

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Firefox (109) webGL performance on Apple Silicon devices

Hi guys! Currently I'm working on a project which renders video with webGL. The result works on all browsers as expected but not with Firefox vers 109 for Apple Silicon d… (read more)

Hi guys! Currently I'm working on a project which renders video with webGL. The result works on all browsers as expected but not with Firefox vers 109 for Apple Silicon devices (m1, m2) - the video animation is just lagging,it takes cpu usage up to 160% and the video itself is stretched. Comparing to that Chrome takes 22%, Safari 14% of cpu usage. It's just regarding to this devices, it works fine on Microsoft so I think it's a browser bug regarding to osx verision. Could someone pls help me with that or have a look over?

Asked by develop3 1 year ago

Last reply by cor-el 1 year ago

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HOW CAN I HAVE MY ADDON INCO IN MY TOOLBAR ???????

Used to be very practical with add-ons in the toolbar (cf 1st screen), but with the update they are not here anymore (cf 2nd screen). I don't want to click on the extensi… (read more)

Used to be very practical with add-ons in the toolbar (cf 1st screen), but with the update they are not here anymore (cf 2nd screen). I don't want to click on the extension button for those addons I'm always using, I want to revert to having the buttons in my toolbar !!!!!!!!


PLEASE DO NOT COMMENT TO GO TO CUSTOMIZE TOOLBAR WITHOUT TESTING IT YOUSELF AND INCLUDING A SCREENSHOT !! This does not work, there are no buttons to drag and drop for the addons.

Asked by AAA 1 year ago

Last reply by TyDraniu 1 year ago

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Importing bookmark HTML from old computer to new computer

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows… (read more)

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows 11 laptop, nothing happens. Even found and removed the "block protection" in the HTML file.

Why am I unable to import a firefox bookmark HTML file?

Thanks for any solutions anyone can provide.

Asked by jnewman510 1 year ago

Last reply by Dropa 1 year ago

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streaming sling tv - no audio or choppy audio

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access S… (read more)

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access Sling, video was fine but no audio or at best audio was intermittent. Both Chrome and Safari are working fine, but I would much rather use Firefox for all my browsing ! Are there any plans to create a fix for this?

Asked by kevcant25811 1 year ago

Last reply by jonzn4SUSE 1 year ago

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none of my extentionss will go to the menu bar and o can not move them

bold text I can not get any of my addon sto go to the menubar i just refreshed t firefox and when i did i tried going to view and customiz the tool bnar and nothing … (read more)

bold text I can not get any of my addon sto go to the menubar i just refreshed t firefox and when i did i tried going to view and customiz the tool bnar and nothing happens

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

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Cookies repeatedly bad, causes site display and export errors

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One … (read more)

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One time even the display showed missing columns. Another example is when I look up a stock quote, sometimes the numbers from previous days are displayed. Troubleshooting with the site manager we found if I cleared cache and cookies, the problem went away. Everything works for several days, then the problem reappears.

Clearing the cookies is simple enough but then I have to be re-verified on all of the sites that require such and that becomes a real pain. (ie. We are sending you a text, please enter the number to continue)

Google Chrome and Microsoft Edge both work fine with this site. Please don't make me switch but I will if this continues.

Asked by alcal1750 1 year ago

Last reply by techguy150 1 year ago