• Solved
  • Archived

Missing pages or pictures

Howdy. Some pages won't open, although the URL is correct. Copying that URL will usually open in Edge. Also many pictures, and/or ads won't show, just the revolving cir… (read more)

Howdy. Some pages won't open, although the URL is correct. Copying that URL will usually open in Edge. Also many pictures, and/or ads won't show, just the revolving circle, or broken picture icon, but again some wil show in the Edge. But I prefer to use FF if possible. I have tried disabling things like Duck Duck Go and FF security etc, etc, but maybe there is something I'm not aware of. At least one place (AlSears) said their pic is PDF, but other PDFs open. The following URL is Auckland Motorway cameras, and many of those do not open, but show the broken pic icon, but everything is fine in The Edge. https://www.aucklandmotorways.co.nz/

The following URL, the Upgrade link just has the circle running. https://store.alsearsmd.com/?s=LIFETIME#

New Zealand official Met Service weather, if I change from 7 Days to 48 hours, or vice versa, FF completely seizes up and I have to End Task in Task Manager. https://www.metservice.com/towns-cities/locations/auckland

I'm not aware of any AdBlockers Plugins and extensions shown below.

Any thoughts, anyone?

Asked by Keith.T.A 2 years ago

Answered by Keith.T.A 2 years ago

  • Archived

Trouble accessing particular web sites

I'm having problems with 2 websites. One is www.realestate.com.au - I can't search this site at all (I've previously used it thousands of times). The second one is www.… (read more)

I'm having problems with 2 websites. One is www.realestate.com.au - I can't search this site at all (I've previously used it thousands of times). The second one is www.gumtree.com.au I've posted items for sale on this site, it will allow me to log into my account but repeatedly boots me off. I've contacted them and they say to delete my browsing history (done) and upgrade my browser (it already is the latest version). I've no idea what to do next. I have no trouble with other websites (to date!).

Asked by Diane 2 years ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Hmm. We’re having trouble finding that site.

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem. My Firefox browser opens all links… (read more)

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem.

My Firefox browser opens all links except what appears to be links from ads or forwarding links from a site to where something is being sold.

Whenever I click on one of these I get the, "Hmm. We’re having trouble finding that site." They open fine on Edge. Is there a setting on Firefox that is blocking these?

Asked by SJMaye 2 years ago

Answered by SJMaye 2 years ago

  • Archived

after update 2/3 of my personlized stuff is gone or no more functional!

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! P… (read more)

How can I get my old firefox back?! I have adjusted and personalized it for months if not years and now after the last update everthing is diffrent and much of it gone! Part of my bookmarks are gone, most of my addons are gone, many of my searchmachines are gone, my buttons are eather gone or in a diffrent place, my session chronic is gone, my master password is gone,

WHERE is the RESET OPTION! The GO BACK TO OLD VERSION OPTION!

Asked by tiborsua 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problems with some websites

Hi everybody! Recently I've been signing in an amazon prime account which gives me access to many service. One of them is Prime Video. I've never been able to use Prime … (read more)

Hi everybody! Recently I've been signing in an amazon prime account which gives me access to many service. One of them is Prime Video. I've never been able to use Prime with Firefox. It let's me navigate inside the website but when it's time to stream the movie/series/stuff that I choose, it tells me that I can't because I need to get the latest version of Firefox. Well... It's nothing special in this case, since it's just entertainment. But very recently (less than a week) I have the same problem with whatsapp web. And this is quite annoying since I use it for work and to have another browser open makes me slow down on my job. Can you tell me if there's a solution to this? My version of Mozilla Firefox is 83.0 (64 bit) and it says it's the latest. No need to update. Sorry, the pictures are in italian (I'm from Italy). Let me know if you need any help with translation. Thank you in advance!

Asked by ferrante.alessandro 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Download files started failing on Linux

When I try to dowload a file, i fails and create a 0 byte file. I tried with repository firefox, and download the tar.gz from dev version. Both fail. I deleted ~/.mozilla… (read more)

When I try to dowload a file, i fails and create a 0 byte file. I tried with repository firefox, and download the tar.gz from dev version. Both fail. I deleted ~/.mozilla and ~/.cache/mozilla to start fresh and the error persist. I can browse, open a PDF in integrated viewer, but I am unable to save it. Other browsers can download files to ~/Downloads without problems.

Any hint of how to debug (and/or solve) the problem is welcome.

Thanks

Asked by enboig 1 year ago

Last reply by enboig 1 year ago

  • Archived

sound when using firefox

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound,… (read more)

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound, but sadly no. Ive tried other browser, and there the sound works just fine.

ive tried reinstall mozilla, and seached for solutions, but cant get any answers.

Please is there som tec guru, that can help me

Best reggards

Michael

Asked by michael_sandberg87 2 years ago

Last reply by michael_sandberg87 1 year ago

  • Archived

Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (read more)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Asked by skypasser 1 year ago

Last reply by cor-el 1 year ago

  • Archived

making Firefox my default browser.

How can I make Firefox my default browse. I've tried various methods, but the next time I click on Firefox I get the message that "FF is not your default browser." One pr… (read more)

How can I make Firefox my default browse. I've tried various methods, but the next time I click on Firefox I get the message that "FF is not your default browser." One problem may be that before I close Settings, I don't find any "Save" button to preserve my choices.

Asked by NoUnsolicitedAds 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Realms (protected directory), FF 83.0, OSX 10.14.6

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pa… (read more)

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pair and displaying the name of the realm above that). The dialog box doesn't even appear, the page does not change from its previous location, and the "I'm thinking" animation in the tab continues forever without ever seeing an error message.

Any suggestions? Must I downgrade? (uck)

Asked by buggyisalreadytaken 2 years ago

Last reply by buggyisalreadytaken 1 year ago

  • Archived

Firefox crashing frequently with Mozilla Crash Reporter

Firefox has been crashing daily. Need to reinstall every time it crashes. Have tried different versions of Firefox but it still crashes. The latest Crash ID: bp-aea83dc… (read more)

Firefox has been crashing daily. Need to reinstall every time it crashes. Have tried different versions of Firefox but it still crashes.

The latest Crash ID: bp-aea83dc4-ed3d-4298-8686-b149b0201126

Would appreciate help in fixing the problem. Thanks!

Asked by yuenhome 1 year ago

Last reply by yuenhome 1 year ago

  • Archived

Firefox Pocket Add-on does not work

The built-in Pocket button on Firefox is not working for me on my Ubuntu 18.04 and Windows 10 computer. Every time I press the button, it shows a sign in prompt, not a sa… (read more)

The built-in Pocket button on Firefox is not working for me on my Ubuntu 18.04 and Windows 10 computer. Every time I press the button, it shows a sign in prompt, not a save the page UI. What should I do? Should I reinstall Firefox?

Potential Solutions:

  • Download the Firefox Pocket add-on

Asked by Alan 2 years ago

Last reply by Alan 1 year ago