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  • Archived

Troubleshoot when computer won't connect

I'm sending this from my phone because my computer won't connect. I have version 38.0.6 and that it says Funnelcake June 2015, under that is says mozilla37-1.0 It says up… (read more)

I'm sending this from my phone because my computer won't connect. I have version 38.0.6 and that it says Funnelcake June 2015, under that is says mozilla37-1.0 It says up to date. Everytime I try to type in an address it says Unable to connect. Can't establish a connection. It won't let me report or troubleshoot because it can't connect to mozilla.org. It's been like this for 30 min. I've tried the refresh, restarting without add ons. Nothing. Help!

Asked by EricaM 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

proxy issue in latest version of firefox on mac

I am experiencing a proxy authentication loop on OSX, I have tried from 10.7 to 10.10. It occurs only on the new versions of Firefox. If I use the older versions of Firef… (read more)

I am experiencing a proxy authentication loop on OSX, I have tried from 10.7 to 10.10. It occurs only on the new versions of Firefox. If I use the older versions of Firefox such as versions 36 or version 33 the constant authentication loop does not occur. The problem still occurs if the proxy username and password is saved in system preferences.

Asked by computerman89 5 years ago

Last reply by guigs 4 years ago

  • Solved
  • Archived

how to have Firefox automatically ask for proxy?

Is there a way to have firefox automatically ask me for a proxy when there is a need to login where I am? I'm at work, and when I connect I need a proxy. However, chrome,… (read more)

Is there a way to have firefox automatically ask me for a proxy when there is a need to login where I am?

I'm at work, and when I connect I need a proxy. However, chrome, IE, opera all ask me automatically my username and password. Not firefox. I know I can set it manually, but I wonder if there is a way for firefox to just prompt me? Its for a one time use so I do not want to set it manually.

Asked by whyN 4 years ago

Answered by FredMcD 4 years ago

  • Solved
  • Archived

My Firefox browser can't access the Internet, so I am using my iPad.

I forgot that I need to use my iPad email. My desktop is not speaking to the Internet this week. Troubled shooters are no solution. The closest I can come to the probl… (read more)

I forgot that I need to use my iPad email. My desktop is not speaking to the Internet this week. Troubled shooters are no solution. The closest I can come to the problem is a home page message on chrome. It says "DNS probe finished no internet" not much to go on for me anyway. Appreciate any help anyone can provide. I suspect a proxy problem, but that is way over my head. I am old in years and new in computer talk, so be simple in steps to solve. Thanks. George sends.

edit: removed personal information for your protection. (philipp)

Asked by georgieboywww 4 years ago

Answered by FredMcD 4 years ago

  • Archived

firefox will not connect to network

firefox crashed on my Mac OSX. When asked to send a crash report, I said no and after that it would not connect. It goes to safe page and then says cannot connect to in… (read more)

firefox crashed on my Mac OSX. When asked to send a crash report, I said no and after that it would not connect. It goes to safe page and then says cannot connect to internet.

Asked by 123henry 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

says timed out fhr.cdn.mozilla.net taking to long to respond

Hello, can't open any windows, just says the connection has timed out. When I try to do a health report it says fhr.cdn.mozilla.net is taking too long to respond. I do us… (read more)

Hello, can't open any windows, just says the connection has timed out. When I try to do a health report it says fhr.cdn.mozilla.net is taking too long to respond. I do use a Canadian proxy on this browser to watch hgtv. But it does not say anything about proxy, and when I turned off the proxy it still would not load.

Asked by jodirose 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

HOW DO YOU FIX PROBLEM WHEN FIREFOX ICON SAYS "SERVER NOT FOUND" BUT OTHER ICONS OPEN TO CORRECT PAGE.

The Mozilla Firefox desktop icon will not open and says "server not found." Other icons will open. How do I fix this issue and to fix, how do I get Firefox to open? … (read more)

The Mozilla Firefox desktop icon will not open and says "server not found." Other icons will open. How do I fix this issue and to fix, how do I get Firefox to open?

Asked by leedavis 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why do other browsers have internet connection, but not Firefox?

This happened a month ago and it has been happening frequently ever since. I currently have the latest version of Firefox (41.0.2), and I'm running Windows 10 on my lapto… (read more)

This happened a month ago and it has been happening frequently ever since. I currently have the latest version of Firefox (41.0.2), and I'm running Windows 10 on my laptop. I'm not sure why Firefox keeps dropping the connection, because Google Chrome and Microsoft Edge is working A-OK. Can this be solved?

Asked by erclaudio777 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

why can't I get shows on "My asian tv se" when I was getting them ln December. " Sweet home sweet honey" from my Asia tv se?

up until january 2016 I can not get my book mark "Watch Sweet home sweet honey | english subbed. It says the My asian tv is not allowed in this country. It was all last… (read more)

up until january 2016 I can not get my book mark "Watch Sweet home sweet honey | english subbed. It says the My asian tv is not allowed in this country. It was all last year?

Asked by amellas 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I get a "unable to find the proxy server" when trying to access http (non-https) sites. Help! I need to use my proxy server..

I cannot connect to http sites when using my proxy. This just happened over the last three or four days. I have updated to the most current Firefox and am using a MacBook… (read more)

I cannot connect to http sites when using my proxy. This just happened over the last three or four days. I have updated to the most current Firefox and am using a MacBook Pro. I have to use my proxy.

Asked by OBH1 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox stops working after connecting to VPN

I use a VPN for work, but starting today (6/14/17) Firefox stops connecting to the internet after connecting to the VPN. No other web browsers have this issue I have unin… (read more)

I use a VPN for work, but starting today (6/14/17) Firefox stops connecting to the internet after connecting to the VPN.

No other web browsers have this issue

I have uninstalled and reinstalled Firefox

I have checked the proxy settings and tried all options besides manual setup (I have never had to set up a proxy before)

Issue is the Server Not Found page

Disconnecting the VPN restores functionality

Asked by Benjammin1391 3 years ago

Last reply by bygabyga 3 years ago

  • Solved
  • Archived

When using a corporate proxy via a .pac, why do I get an SEC_ERROR_UNKNOWN_ISSUER for every site outside the VPN?

Switching from Safari to Firefox, I wanted to use the same proxy settings. My first try was to use the system's settings, as it gets automatic proxy configuration from th… (read more)

Switching from Safari to Firefox, I wanted to use the same proxy settings. My first try was to use the system's settings, as it gets automatic proxy configuration from the right URL. This worked alright for Safari! On Firefox however, if I'm connected to the VPN I can access all websites in our VPN, but none outside, as I get the SEC_ERROR_UNKNOWN_ISSUER (can't always add an exception) As soon as I exit the VPN, firefox is "unable to find the proxy server".

I've tried all other kinds of ways to connect via that proxy - manually connecting, by URL in firefox or by automatically detecting, but nothing solves my problem. The automatic configuration shouldn't be the problem as it works fine for Safari and shouldn't be any different for Firefox.

I'd really appreciate any help on the subject.

Asked by kaetherina 2 years ago

Answered by kaetherina 2 years ago

  • Archived

You do not recognize my security certification and I cannot make an exception on every single webpage I visit.

I work for a state organization use a secure proxy server and have an updated certification. That said Firefox does not recognize the cert and throws an error on every si… (read more)

I work for a state organization use a secure proxy server and have an updated certification. That said Firefox does not recognize the cert and throws an error on every single page I open. Some pages do not give me the option to create an exception and to be honest nobody would find a browser useful if they have to create an exception to reach every page. I do not have the legenda file that is mentioned it other posts I already checked. I cannot change my cert it is correct. How does this get fixed or do I just delete.

Asked by tabitna 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

proxy continually prompts for password

from v67.0, firefox prompts for authentication to the proxy, seemingly every time a new domain is called, making firefox unusable, it takes 20 to 30 authentications to lo… (read more)

from v67.0, firefox prompts for authentication to the proxy, seemingly every time a new domain is called, making firefox unusable, it takes 20 to 30 authentications to load some sites.

configured to use manual proxy config use proxy for all protocols checked Do not prompt for authentication if password is saved is ticked. [doesn't affect behaviour] Proxy DNS when using socks v5 is ticked [doesn't affect behaviour]

Asked by djvhw 1 year ago

Last reply by philipp 1 year ago

  • Solved
  • Archived

Every time I start firefox, it tells me the proxy setting is incorrect.

It happens after i changed my proxy setting few days ago. Now every time after i start Firefox, i have to click option--> proxy setting and then click OK without any c… (read more)

It happens after i changed my proxy setting few days ago. Now every time after i start Firefox, i have to click option--> proxy setting and then click OK without any changes or mirror changes, it then works.

I cant save my setting in the option--> proxy page. Every time I start firefox, the proxy setting is selected as "manual" with nothing in the ip blanks, although I have changed it to "Auto" last time before i closing it.

The problem is not fixed under the "add-ons disabled" mode. The removal of caches, cookies or sth else do not work either.

What should I do? Plz reply me, it's annoying.

Asked by Treya 8 years ago

Answered by cor-el 8 years ago

  • Archived

Proxy Firefox

Hi, gentlemen, how are you? We have in our environment several versions of Firefox installed on our workstations, configured a Proxy GPO with a script written in VBS to d… (read more)

Hi, gentlemen, how are you?

We have in our environment several versions of Firefox installed on our workstations, configured a Proxy GPO with a script written in VBS to do the configuration automatically. It turns out that the browser even pulls the settings that we set in the script, but only works after going into configurations and networks, if we do not do this step, Firefox simply does not browse.

Can you help us? Grateful

Asked by edubittelbrum 2 years ago

Last reply by edubittelbrum 2 years ago