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  • Archived

Can I restore bookmarks from MozyHome backup?

My Windows 7 OS got corrupted and had to be reinstalled so I've had to "rebuild" my laptop. I don't recall ever backing up my many Firefox bookmarks using a Firefox tool… (read more)

My Windows 7 OS got corrupted and had to be reinstalled so I've had to "rebuild" my laptop. I don't recall ever backing up my many Firefox bookmarks using a Firefox tool. My online backup is Mozy and I've successfully restored data files. I see a folder among the Mozy backup files with this path: F:\mozyLocalBackup\betsyb-laptop\C\Users\betsyb\AppData\Roaming\Mozilla\Firefox\Profiles\gy6v6xhf.default-1408376452741. It contains files with names like logins.json and places.sqlite. Can I use any of this to restore bookmarks and other things that were stored in my Firefox profile? If not, any other suggestions? Thanks!

Asked by Betsy0814 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Can I create multiple profiles and have them password protected?

Hi, We have a computer that gets shared between a few people but it uses a generic logon. However, individual people may want to use Firefox to check the email and thing… (read more)

Hi,

We have a computer that gets shared between a few people but it uses a generic logon. However, individual people may want to use Firefox to check the email and things but don't want other people to get into their own stuff.

I know that I can create a profile for each person but I don't seem to see any way to set a password on the profile. Is there any way to do that?

Thanks!

Asked by kelemvor33 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

firefox wont restore bookmarks or save settings

My startup disk was over capacity so I force quit out of all of my running applications and shut down my computer. When I started it back up I emptied some files to make … (read more)

My startup disk was over capacity so I force quit out of all of my running applications and shut down my computer. When I started it back up I emptied some files to make a bit of room. WHen I then opened FIrefox, a blank window opened with no bookmarks, toolbar and my homepage did not open. I checked preferences, and the homepage info is there, but for some reason I cannot get the homepage to open upon starting Firefox, or any of my bookmarks. I tried restoring bookmarks from backups, but I get an error message that says that FIrefox can't not open the files.

Asked by newblack 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Corrupted profile works only some times

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the brows… (read more)

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the browser, as well as some other preferences and data. What I do is that I close Firefox, delete the profile folder, duplicate the copy to a new copy and rename the original copy to match the profile folder name. The next time I launch Firefox history and cookies are here again. Then after 3 or 4 launches, they've disappeared again, so here I go again with the copies.

I don't know what causes the profile folder not to work after a few launches. One time the history was there again even after rebooting the computer, most of the time it disappears after a few hours (after a few relaunches of Firefox).

The profile originally became corrupted when I performed a cold shutdown of my computer while Firefox was open. I remember that when I booted again, my profile was well; it was at the next Firefox launch that the data was missing. I opened the sqlite files with the sqlite3 command line and they looked clean. Next time I launched Firefox the data was available again. I made a copy of the folder in case of, and there I am with the merry-go-round of copies.

Asked by SU001 4 years ago

Last reply by guigs 4 years ago

  • Archived

defaults setting

'Hi im having an issue on resetting the browser back to default display. Tried reinstall but still back to the same display. Pease advise. attachementis the screenshot. T… (read more)

'Hi im having an issue on resetting the browser back to default display. Tried reinstall but still back to the same display. Pease advise. attachementis the screenshot. Thank you William

Asked by williamyap67 3 years ago

Last reply by bygabyga 3 years ago

  • Archived

Transferred logins don't show up

I transferred all files, including key3.db and logins.json to a new computer. Everything looks just like it did on the old one, except the saved logins are missing. The … (read more)

I transferred all files, including key3.db and logins.json to a new computer. Everything looks just like it did on the old one, except the saved logins are missing. The Exceptions-Saved Logins is filled with the previous data, but no Saved Logins.

This process worked fine on another such transfer I recently did.

Firefox 55.0 (64bit) on Win10 Pro (64bit)

Asked by vmanes 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Since I clicked refresh in troubleshooting, I've not been able to use Firefox. It says I have no profile.

When I want on-line tonite, a message at the bottom of the Firefox page said that if the web-site was slow, go into Troubleshooting and Refresh. I did that but now have … (read more)

When I want on-line tonite, a message at the bottom of the Firefox page said that if the web-site was slow, go into Troubleshooting and Refresh. I did that but now have no access to Firefox. When I click the Firefox icon, it says I have no profile.

Asked by imelda16 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Cannot open Firefox usinf Windows - profile not available

I cannot open Firefox on my Windows 10 PC Says that Your Firefox profile cannot be loaded. It may be missing or inaccessible. I have tried to uninstall, and then reinstal… (read more)

I cannot open Firefox on my Windows 10 PC

Says that Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I have tried to uninstall, and then reinstall Firefox with no success. As soon as I load it, the same message is displayed.

Asked by cannot 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How do I get an answer from support? My topic IS NOT covered here.

None of these pages cover my topic but all you can seem to do is keep sending me to different effin pages. SO ONE MORE TIME. I DELETED MY FIREFOX PROFILE FROM MY COMPU… (read more)

None of these pages cover my topic but all you can seem to do is keep sending me to different effin pages. SO ONE MORE TIME. I DELETED MY FIREFOX PROFILE FROM MY COMPUTER BY ACCIDENT. IT IS NO LONGER THERE I CAN NOT REPAIR IT BECAUSE IT IS NO LONGER THERE. FIREFOX WILL NOT WORK BECAUSE IT CAN'T FIND MY PROFILE (well what was your first clue Col. Mustard?) ALL OF THE SUPPORT PAGES EXPLAIN HOW TO FIX THE PROBLEM BY GOING TO MY PROFILE.... IT'S NOT THERE. IT HAS BEEN DELETED!!! Now I have tried uninstalling firefox. and then downloading and installing a new version.....IT STILL WILL NOT WORK BECAUSE IT CANNOT FIND MY PROFILE, BECAUSE MY PROFILE HAS BEEN DELETED.

Asked by kermit454 1 year ago

Last reply by Seburo 1 year ago

  • Archived

What do I do with the ca3phnff.default-1533205453525 folder?

I pressed reset Firefox I found that folder in old firefox data folder I've already tried uninstalling and reinstalling so Firefox can find it's profile … (read more)

I pressed reset Firefox

I found that folder in old firefox data folder

I've already tried uninstalling and reinstalling

so Firefox can find it's profile

Asked by L.E.Hayes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (read more)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I would like to transfer my bookmarks from old Mac to new Mac--in particular, my bookmark toolbar.

I have an old mac running Firefox 34.0.5 with an organized bookmark toolbar. The new computer is running Firefox 35.0. I cannot "sync" my bookmarks, much less my bookmark… (read more)

I have an old mac running Firefox 34.0.5 with an organized bookmark toolbar. The new computer is running Firefox 35.0. I cannot "sync" my bookmarks, much less my bookmark toolbar. It seems that both accounts are signed into the same email account. Nothing happens when I "Sync Now" from either computer. Thanks so much in advance for any help.

Asked by crawley.patrick 5 years ago

Last reply by cor-el 5 years ago

  • Archived

firefox profile cannot be loaded

I am not very computer literate. I have been going around and around with this for hours. I can't open firefox. I just get the message. I re installed firefox and see … (read more)

I am not very computer literate. I have been going around and around with this for hours. I can't open firefox. I just get the message. I re installed firefox and see a folder of "old firefox data" on the desktop, but I can't figure out what to do from the different articles about this. I just go around an around.

Asked by 123Rhodes 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox crashes

When I start Firefox, a dialogue box appears and says: Your Firefox profile cannot be loaded. It may be missing or inaccessible. Any suggestions? I have tried to uninstal… (read more)

When I start Firefox, a dialogue box appears and says:

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Any suggestions?

I have tried to uninstall and re-install, to no avail.

Thanks

Asked by spineyglenn 4 years ago

Last reply by cor-el 4 years ago