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  • Archived

the ok button to set master password doesn't work. Why?

Almost scammed by TeamView supposedly from Microsoft. Went into my computer to fix event logs.Wanted $109.00 now then asked if I had partial payment. So my dilemma is I d… (read more)

Almost scammed by TeamView supposedly from Microsoft. Went into my computer to fix event logs.Wanted $109.00 now then asked if I had partial payment. So my dilemma is I don't know if what little security I have has been compromised. Not very computer literate. Installing Kaspersky today. My problem with Mozilla - tried to set master password but ok button doesn't work. Not on at all. What can I do? Thank you/

Asked by Wanda48 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

Good evening team mozilla firefox I am having problems when logging into my account to synchronize passwords, why all the passwords I lost when I go into the a

Good evening team mozilla firefox I am having problems when logging into my account to synchronize passwords, why all the passwords I lost when I go into the account to s… (read more)

Good evening team mozilla firefox

I am having problems when logging into my account to synchronize passwords, why all the passwords I lost when I go into the account to synchronize passwords, please help me team Mozilla Firefox, because I save a lot of my dozens of passwords in mozilla firefox browser account. This is the name of my email account: x@outlook.co.id

Thank You

Asked by chervil 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

Anmeldung gelingt nicht

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozill… (read more)

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozilla erhalten und kein Bestätigungsschreiben. Wie kann ich mich mit Erfolg anmelden? Muss ich dazu noch einmal Mozilla deinstallieren und neu installieren und ebenso Thunderbird ? Thunderbird fragr nach einem Passwort für mein E-Mail Konto bei t-online secureimap. [personal information hidden by moderator feer56] Können Sie helfen ? Bodo Chemnitz

Asked by bodochemnitz 5 years ago

Answered by FredMcD 5 years ago

  • Archived

i lost my password in mozilla support.but i am not getting the recovery mail

i am trying to login into my mozilla support account.but it was showing that the email address was in-valid.in the website it was displaying that recovery mail was send a… (read more)

i am trying to login into my mozilla support account.but it was showing that the email address was in-valid.in the website it was displaying that recovery mail was send and i cant able to get the recovery account link

Asked by psvramaraju 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

change password

need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... wai… (read more)

need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... waited... waited some more WTF... this is basic sh*T... why do i need a degree??? appreciate and thought and fixes anyones got 10 yr user love FF but finally need help... someone needs to review this link / page and see what needs polishing .... love the work donate reg, hope FF never goes away... small bug but kind of important for my peace of mind

Asked by MARSHALL 5 years ago

Answered by guigs 5 years ago

  • Archived

Why can't I get in to my account properly?

You;ve been telling me that my username, email and password are wrong. Frankly, I think I know who i know I am better than you. AND since I am old, it's really hard t… (read more)

You;ve been telling me that my username, email and password are wrong. Frankly, I think I know who i know I am better than you. AND since I am old, it's really hard to change passwords every ten minutes. At this point I'm really upset,

Asked by KayD1010 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why do I find duplicate identical passwords and usernames saved for the same website

When I view list of passwords and usernames I find "double entries" meaning the same username and password for the same site stored twice. Maybe this is because of the "… (read more)

When I view list of passwords and usernames I find "double entries" meaning the same username and password for the same site stored twice. Maybe this is because of the "refresh" (should be called deliberate crash) I did (never again) that resulted in an hour long unscheduled interruption while I scrambled to find the solution to restore settings?

Asked by knotafool 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

when i try to login to facebook , a message comes up "tryed to login to often. is this a glitch in foxfire

When i try to login to facebook i get a box above my name that says "i have tried to log in to often. try again later" . I have the computer cleaned and all cookies clea… (read more)

When i try to login to facebook i get a box above my name that says "i have tried to log in to often. try again later" . I have the computer cleaned and all cookies cleared and spyware. The computer analysts said it was a glitch in foxfire, my browser. Can log on with internet explorer. Can you help me. Ive used foxfire for years with no problem and would like to continue. thank you, Beverly Vandyke

Asked by beVandyke 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

New password doesn't work

I've had to create a new account just to pose this question. I'd forgotten my previous account's password on mozilla support so went through the process of setting a new… (read more)

I've had to create a new account just to pose this question. I'd forgotten my previous account's password on mozilla support so went through the process of setting a new one. But I couldn't login using it. I tried 3 times and still couldn't login.

Is there a time lag between setting new passwords and them being recognised on the system? It's been 24 hours now at least.

Asked by hrmozzie 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

Unable to log into a payment account that I never had a problem with before

Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my c… (read more)

Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my computer. Recently, I have had to "ok" all of my plug-ins and this is strange... there is nothing wrong with my email or password... something is blocking me... thanks

Asked by campsurf909 5 years ago

Answered by guigs 5 years ago

  • Archived

doesn't recognize my google log in credentials

I changed my password yesterday to all my google accounts because Firefox is either scrambling my password or something. Now it will not accept the new one either, all my… (read more)

I changed my password yesterday to all my google accounts because Firefox is either scrambling my password or something. Now it will not accept the new one either, all my other devices and browsers work just fine

Asked by frankh50 5 years ago

Last reply by guigs 5 years ago

  • Archived

Refreshed firefox and now all passwords gone,not saving new passwords and sync is not working; its giving error every time I open firefox

I by mistake refreshed Firefox, it created a profile folder on my desktop and opened as a fresh copy. I realized my mistake and copy pasted the profile folder in Firefox … (read more)

I by mistake refreshed Firefox, it created a profile folder on my desktop and opened as a fresh copy. I realized my mistake and copy pasted the profile folder in Firefox profile folder in program files. I restarted my Firefox it was working fine. Next day when I opened my Firefox I found that all the passwords are gone, so I logged in to sync and it was not working. It was giving sync error every time. I uninstalled Firefox and tried to reinstall. When the installation was done, I started it and it was in the same condition where I left it, means as it was before uninstallation, having all the bookmarks and add-ons. I created a new Firefox sync account and for that also it gives the same sync error. So now i want help regarding the following questions- 1. How to get all the passwords back? 2. How to resolve the sync error? 3. How to uninstall Firefox completely and install a fresh copy of it?

Asked by Rahul Godara 5 years ago

Last reply by guigs 4 years ago

  • Archived

How do I stay signed in when I close & reopen Firefox later?

How do I stay signed in when I close & reopen Firefox later? When I was looking at topics to participate in at support.mozilla.org/en-US/questions it asks to sign in…… (read more)

How do I stay signed in when I close & reopen Firefox later? When I was looking at topics to participate in at support.mozilla.org/en-US/questions it asks to sign in….but wouldn’t accept the stored username and password I’ve had for a long time, & when I tried getting a new password sent via email, …well I never received an email! * (& no....it's not in the junk or spam folder .."This folder has no messages...") So I sent a new email to support@mozilla.com, which gets bounced back, ….the reply includes this “….visit the Mozilla Support website at https://support.mozilla.org/..... & ironically from that link it already had my same stored username and password filled out, & that worked, as I’m using it now! So there must be a solution for all users trying to get help… why won’t Firefox accept the same stored username and password? & if that fails….then why aren’t the username and password recovery emails being sent?

Asked by firefoxylady 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

why does FIREFOX bring up the ready access to my on-line bank account with user name and passcode already filled in

when I try to access my on line bank account, I select MOZILLA icon from my desktop, Then I type in the bank name\It brings me to a list which I choose the BANK ON-LINE … (read more)

when I try to access my on line bank account, I select MOZILLA icon from my desktop, Then I type in the bank name\It brings me to a list which I choose the BANK ON-LINE BANKING SELECTIO this immediately brings me to a LOGIN selection which I click and it displays my LOG with user name and PASSWORD already filled in such that clicking LOG takes me immediately to my on-line banking program without user name and password entry ever being required from the user. This access is mode is totally unacceptible to me

Asked by bearhay5333 4 years ago

Last reply by FredMcD 4 years ago