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Firefox no longer works with Blackboard LMS since May 2020

Greetings. Since mid-May, our university is unable to use a key element of the Blackboard LMS. The scoring guide tool is currently not functioning in Firefox browser and … (read more)

Greetings. Since mid-May, our university is unable to use a key element of the Blackboard LMS. The scoring guide tool is currently not functioning in Firefox browser and learners are not able to view feedback that is created in Firefox. 60,000 of us are required to use an alternate browser to grade or view assignments/assessments! Faculty IT support indicates that it is now a Firefox issue - what is the ETA for addressing this glitch? Most of us love Firefox and do not want to work with the recommended competitor browser. :-)

Asked by ssaurage 6 days ago

Opening an outlook message in a separate window

IMac 2010 Sierra & Macbook Pro Catalina Hi, I have been dialoguing with Microsoft over the random behaviour of Outlook when I click on a message (or the command 'Open… (read more)

IMac 2010 Sierra & Macbook Pro Catalina

Hi, I have been dialoguing with Microsoft over the random behaviour of Outlook when I click on a message (or the command 'Open the message in a new window'). The window always opens but the message is not always displayed- there is no pattern in this behaviour.

See enclosed screen captures.

This problem occurs on my two machines (see above). I also have Safari and this problem does not occur with this browser.

Microsoft thinks it's a Firefox problem ....il s'agit d'un problème spécifique au navigateur...."

Do you have any ideas?

Do you want a copy of my exchange with Microsoft?

Many thanks for your answers

Best regards Jeremy Lees

Asked by lees.jdl 6 days ago

Firefox not showing in Volume Mixer : Win 10

I use 2 pair of earbuds with my PC. When one pair has to charge, I shut it off or just plug it in (same as shutting it off) and connect the 2nd pair. When the 1st pair… (read more)

I use 2 pair of earbuds with my PC. When one pair has to charge, I shut it off or just plug it in (same as shutting it off) and connect the 2nd pair.

When the 1st pair is shut off, Firefox drops out of the Volume Mixer. When the 2nd pair connects, Firefox does not reload in the Volume Mixer. No sound on any webpage. Reloading a tab doesn't help. I always have multiple tabs open so having to restart Firefox every time it drops out of the Volume Mixer is beyond annoying. Isn't there an easier way? (don't have this problem with other browsers)

Asked by Spluck 6 days ago

Firefox on Windows - Trackers Identified vs Protection Dashboard Issues

There are two issues (or confusion) concerning tracker notifications on Firefox for Windows. Recently after a FF update, I noticed, when opening a URL link, a small pop u… (read more)

There are two issues (or confusion) concerning tracker notifications on Firefox for Windows. Recently after a FF update, I noticed, when opening a URL link, a small pop up window, lower right hand side would open listing the trackers associated with that page. Most are lined out and a few are not (depends on the page). Then the pop up window goes away.

First issue: How do you make that pop up stay open so that you can read the information it is displaying? How can you recall the pop up, if you need to? What does lined out mean vs. not lined out? Obviously, I can take a guess here but it would be nice to have an official reference or explanation.

Second Issue: I would expect that the Safe Protection Dashboard would be in agreement with the info displayed in that tracker pop up window. It does not. Open a URL, the tracker pop up window opens and lists, for example: 8 trackers, 6 of which are lined out, 2 are not. Go to the Safe Protection dashboard and it ALWAYS says "No trackers know to Firefox were detected on this page." --> Well, something ain't right here. These two tracker status indicators should be in agreement. And, just in case, they don't have to be in agreement, then there should be some explanation as to why there are different results.

Thank you for a great product and the attention to detail.

Asked by StPete 5 days ago

Business Page Will Not Show Up

I own a company - A TRANSPORTATION SERVICE (LLC) located in Palm Springs, CA. I cannot get the business page w/map to show up when I do a search. It works fine with Micro… (read more)

I own a company - A TRANSPORTATION SERVICE (LLC) located in Palm Springs, CA. I cannot get the business page w/map to show up when I do a search. It works fine with Microsoft Edge and GOOGLE Chrome. Also, using Iphone's Safari, the business page does not show up. Will you be so kind and provide some help in fixing this problem please.

Asked by A TRANSPORTATION SERVICE LLC 5 days ago

Pest screens on restart after Firefox updates

When a routine Firefox update happens on the first restart I will get "pest" screens, a browser tab, one in particular is for Ant video downloader but there are others, a… (read more)

When a routine Firefox update happens on the first restart I will get "pest" screens, a browser tab, one in particular is for Ant video downloader but there are others, all related to add-ons I have installed. These are a pain in their own right but they also stop Restore Previous Session from working.

How can I defeat these screens?

Asked by foot 5 days ago

Can't use non-default sound output device for google meet calls

I can't change output device in GoogleMeet. FF just uses the system default device though I have several. I found a report https://bugzilla.mozilla.org/show_bug.cgi?id=14… (read more)

I can't change output device in GoogleMeet. FF just uses the system default device though I have several.

I found a report https://bugzilla.mozilla.org/show_bug.cgi?id=1473070 It perfectly describes my situation and it was closed due to closure of https://bugzilla.mozilla.org/show_bug.cgi?id=934425

I guess the problem had to be solved 2 years ago, but I still encounter it.

Did I miss something? Should I somehow additionally configure my FF?


I'm using FF 78.0.2 Win 10 1909

Asked by lucky555strike 5 days ago

Firefox Better Web extension vs existing Scroll subscription

I've been using Scroll for a few months, and now there's this Firefox Better Web thing, which apparently uses an extension. The extension seems to be just some info panel… (read more)

I've been using Scroll for a few months, and now there's this Firefox Better Web thing, which apparently uses an extension. The extension seems to be just some info panels and links. Does it actually do anything more than my Scroll subscription was already doing?

Asked by Lorelei 4 days ago

Firefox will system prevent to hibernate

I am using Windows 7 64bit. For some time I have noticed that in about 50% of cases Firefox prevents the system from shutting down in hibernate mode. Instead, the Windows… (read more)

I am using Windows 7 64bit. For some time I have noticed that in about 50% of cases Firefox prevents the system from shutting down in hibernate mode. Instead, the Windows login dialog appears again. If I terminate Firefox before shutting down the system, the system will shut down correctly in hibernate mode. Any idea what that could be?

Best regards,

Walter Hahn

Asked by walter.hahn 4 days ago

XUL Runner

cannot bring up e-mail of Facebook accountafternew updates were installed this morning. XUL Runner error: Platformversion 78.02 is not compatible with minVersion> =7… (read more)

cannot bring up e-mail of Facebook accountafternew updates were installed this morning. XUL Runner error: Platformversion 78.02 is not compatible with minVersion> =78.01 maxVersion<=78.02

Asked by bakarlan 4 days ago

How to get Yandex "unpinned" from search/address bar (+ bonus rant)

After a recent update "Search in Yandex" showed up as a pinned suggestion in the address bar. This annoying POS shows only if a non yandex search engine set as default a… (read more)

After a recent update "Search in Yandex" showed up as a pinned suggestion in the address bar. This annoying POS shows only if a non yandex search engine set as default and removes an actual top site I use. Deleting "browser.newtabpage.pinned {"url":"https://yandex.com","label":"@яндекс","searchTopSite":true}]" does the job but doesn't restores replaced site.

To remove it correctly you have to turn on "top sites" in "home" section of settings, set new tab to "firefox home", open new tab unpin yandex from top sites and finally revert settings back to your liking.

P.S. I actually use yandex occasionally but I definitely don't need it showed down my throat (I can install YandexBrowser for that. It runs on blink so sites are showed as developers intended, use less ram, don't freeze randomly, opens faster (preloads on boot) and, check this, latest version runs on windows XP no problem). And if I want to f-about in settings of settings to change something as trivial as search suggestions I might as well use chromium. P.P.S. BTW with this update mozilla also managed to f-up search bar in a way I can't even comprehend. If I click on a site from suggestions and open a new fast enough url of a site I clicked on translates to a new tab but if I wait a bit and then open a new tab address bar is empty. (PScreen included)

Sorry for my bad runglish. Have a great day or whatever

Asked by eniak 4 days ago

Update wiped out my previous session. Why? How do I get it back?

I have "restore previous session" in options checked and after an update the previous session always came back but after this one it didn't. The restore previous session… (read more)

I have "restore previous session" in options checked and after an update the previous session always came back but after this one it didn't. The restore previous session option under history is empty. All the stuff under profile is gibberish to me and only bring up things which do NOT say restore previous session. Never trust anybody. This is the second time Firefox has screwed me.

Asked by ncowanz 4 days ago

hard drive become defective with W7 (disque dur devenu défectueux avec W7)

my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! … (read more)

my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!!


mon ordi se plante (disque dur défectueux); j'ai perdu tous mes favoris!

PUIS JE LES RECUPERER ??? comment ???

à l'avance merci pour réponse.... avec solution...!!

Asked by j-marc_gatineau 2 days ago

Screenshot

Hello. The screenshot option in my browser is not working. The small scissors icon beside "Take a screenshot" is missing and the button doesn't work. It should be mention… (read more)

Hello. The screenshot option in my browser is not working. The small scissors icon beside "Take a screenshot" is missing and the button doesn't work. It should be mentioned I recently installed Firefox in a new Windows 10 laptop and this problem is occurring particularly in this laptop. Is the Snipping Tool disabling the screenshot option in Firefox? Is so how do I solve this problem?

Asked by s.m.gain91 2 days ago

firstlook.firefox.com is not responsive

I have signed up with Scroll in order to use Better Web with Scroll, but when I try to install the extension, I get a browser message that the browser cannot connect to h… (read more)

I have signed up with Scroll in order to use Better Web with Scroll, but when I try to install the extension, I get a browser message that the browser cannot connect to https://firstlooks.firefox.com/

Asked by tim.farnum 2 days ago

My bookmarks toolbar font size suddenly got smaller and I can't figure out how to change it back!

I haven't made any changes to my display settings, but after the latest Firefox update (July, 2020) my bookmarks toolbar font size got way smaller and there's no setting … (read more)

I haven't made any changes to my display settings, but after the latest Firefox update (July, 2020) my bookmarks toolbar font size got way smaller and there's no setting to adjust it back. I do not want to make my webpage font size bigger, just the bookmarks toolbar font. It is infuriating to have this change take place without me specifically doing anything and I should not have to download an add-on or extension to fix this (nor should I have to do some weird about:config thing that someone else posted; that makes zero sense to me and is potentially dangerous).

What the heck happened with the most recent update and why are there no controls to adjust toolbar font size in the preferences!?!?!?!?

Asked by Michele M. Algreen 2 days ago

Latest (78) Firefox Breaks AutoPlay/Pop-Out Settings

Ever since Firefox updated to 78, previous settings to block video autoplay and pop-out no longer work. I found a page detailing the settings to change for autoplay, but … (read more)

Ever since Firefox updated to 78, previous settings to block video autoplay and pop-out no longer work. I found a page detailing the settings to change for autoplay, but I cannot find anything on blocking pop-out videos. foxnews.com, for example... when you scroll down the page, the video will pop-out to a small, annoying window/frame that you have to close before you can see the rest of the page. How do I stop that in this new version?

It would be really nice if Firefox would stop breaking the settings used from previous versions, especially when "updates" are forced without warning, notice or approval. It would also be nice if websites would stop forcing visitors to watch their stupid videos regardless of whether you actually want to or not; but that is a-whole-nother topic...

Asked by rebeltaz1 2 days ago

Firefox and Dashlane

Since the latest update from Firefox I have been unable to autofill using Dashlane password manager. Also to make certain payments. I have just discovered, by using Safar… (read more)

Since the latest update from Firefox I have been unable to autofill using Dashlane password manager. Also to make certain payments. I have just discovered, by using Safari which I rarely do, that everything works normally. Is there a problem between the two?

Asked by kevin41 1 day ago