Showing questions tagged: Show all questions
  • Archived

Turn off private browsing

I think I may be set to private browsing, because websites aren't remembering my computer, and I have to have codes texted every time I try to log in. Cookies are on, bu… (read more)

I think I may be set to private browsing, because websites aren't remembering my computer, and I have to have codes texted every time I try to log in. Cookies are on, but it's still happening, and it's maddening, as I'm a freelance bookkeeper and have to be able to login to multiple sites, and have to coordinate with the client every time I'm forced to get a new code.

Please help, this is negatively impacting my work.

Asked by mschristine65 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Annoying update message

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update,… (read more)

How do i stop firefox from annoying me with "Whats new in this update" message? I don't do updates very often because most of the times firefox gets worse after i update, before it gets fixed again. I have that problem on PC and Android phone, so i know its true. The old way over "About config" does no longer apply. The prompt pops up every couple of minutes and annoys the hell out of me. PLEASE HELP ME TO STOP THIS NONSENSE. Thanks

Asked by marc-antonio1979 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Can't Retrieve Bookmarks after latest update - 76

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bo… (read more)

Hello. I can't find my bookmarks after update 76. I followed the directions, and I ouldn't find anything. I searched my computer and all my drives for json files and 'bookmarks', and I found backups from 2001, 2013, and I know I have backups 'older' than those on discs, but the ones missing (so far) are the most important and complete ones from the past 7 years. Please correct me if I'm wrong, but update 76 'seems' to necessitate syncing devices. I only have reason to browse on my desktop, so I didn't plan on syncing it with anything. I 'do' have a smartphone, but other than downloading malwarebytes and one other app, that I need, that's the extent of my 'online' activities on the phone. However, since I couldn't find my bookmarks without doing so, I decided to download Firefox onto my phone and try to sync them up. When I signed up for the Firefox account earlier, I changed my password with a password generator. However, my phone doesn't have all the characters on its keyboard that are in my password. You can customize the keyboard, but it looked like a magnificent pain to do so. Instead, it seemed easier to 'dumb down' my password from 40 characters down to around the minimum, at least until I got them synced. However, I tried twice with typing visible on the phone and it said the password was wrong, so instead of trying a third time, and getting locked out of Firefox - I came here to see if anyone could help me. I know that rebooting often corrects a lot of things, but since I don't have these bookmarks backed up anywhere - I was afraid this might be a case where it may make the bookmarks more difficult or impossible to retrieve. Thanks in advance.

Asked by Help Please 1 year ago

Answered by Help Please 1 year ago

  • Archived

How to unlock my account?

Hi, I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data. If this is a v… (read more)

Hi,

I am getting this massage The confirmation email we sent to XXXXXXXX@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

How to unlock my account? Thanks

Asked by hisham1978t 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Does resetting Sync password clear data if I'm still logged in?

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't r… (read more)

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't remember my password. So I pulled an old laptop I hadn't touched in a couple years, it was still logged in to Firefox Sync -- I could see all my tabs and passwords there. But the password for Firefox Sync itself? Out of date, turns out it's wrong (must've changed it at some point and not updated.)

So now I'm forced to, eventually, reset my password. What to do? Well, it says it will clear all my data (passwords, tabs, etc.) At the same time, since I'm *already logged in* and can view all the data, I'm hoping it would just stay here locally when it gets wiped server-side, and then I could re-sync my tabs and passwords in. Does this work this way?

tl;dr if I'm already logged into Firefox Sync, and reset the password, will I still lose everything?

Thanks.

Asked by timeroot.alex 3 months ago

Last reply by FredMcD 3 months ago

  • Solved
  • Archived

When I choose 'Open all in tabs' Firefox opens tabs but won't load the websites.

I have a series of 20 or so webpages that I like to read first thing in the morning. When I open Firefox and click on "Open All in Tabs" it creates a tab for each websit… (read more)

I have a series of 20 or so webpages that I like to read first thing in the morning. When I open Firefox and click on "Open All in Tabs" it creates a tab for each website, but won't load that website until I select the address bar and press enter. It doesn't happen all the time, but I'd say 95% of the time.

Asked by Thane 2 years ago

Answered by Thane 1 year ago

  • Solved
  • Archived

How to show bookmarks bar only on New Tab?

Is this possible? I like the sleekness of not having the bookmarks bar but it would be very helpful to have it popup when I open a new tab only. (I use this feature in Br… (read more)

Is this possible? I like the sleekness of not having the bookmarks bar but it would be very helpful to have it popup when I open a new tab only. (I use this feature in Brave browser, but I prefer Firefox)

I searched the entire web and looked for add-ons and couldn't find a solution. I have attempted to create a custom chrome css file but that didn't work.

What can I do?

edit: added question mark to title.

Asked by Jason 2 years ago

Answered by cor-el 2 years ago

  • Archived

access to multiple outlook accounts

Originally when I accessed outlook it gave me a screen listing all three allowing me to choose which I wished to use. Now when i access outlook it no longer gives me this… (read more)

Originally when I accessed outlook it gave me a screen listing all three allowing me to choose which I wished to use. Now when i access outlook it no longer gives me this but takes me straight into henshawpress@outlook.com I now have no way of accessing the other two accounts . How do I get the screen allowing me to choose the account I want? Thanks

Asked by susanandgraham 2 years ago

Last reply by dumking15 1 year ago

  • Archived

Lost Bookmarks

I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. … (read more)

I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. When I logged back in-all of my bookmarks were gone. I looked all over the site for help....and after trying one suggestion-thankfully....I was able to have a few of them returned to my sidebar. I am still missing many. I again searched all over the Help section; however, I have been unable to get them restored. If I manually re-enter as many as I can remember-how do I assure this doesn't happen again? And secondly, anyway I can continue to work to re-install the rest of them? I am missing my most recent bookmarks and unfortunately...I cannot recall the sites for the specific articles I wanted to research. If anyone is able to help me, please use simple computer terms/directions as I am not an IT specialist. :) THANK YOU in advance!!!

Asked by kenyon.heidi 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Onlinr bank page won't load

My online bank page won't load. After log in I get a blank white page. I can log in with other browsers. I can load other web pages with Firefox. Using 76.0.1 Thanks … (read more)

My online bank page won't load. After log in I get a blank white page. I can log in with other browsers. I can load other web pages with Firefox. Using 76.0.1 Thanks

Asked by rchevat 2 years ago

Answered by cor-el 2 years ago

  • Archived

firefox browser

I just found out my computer has Firefox installed for windows 8. The version is up to date. The problem is that I have windows 10 and have had windows 10 from since I f… (read more)

I just found out my computer has Firefox installed for windows 8. The version is up to date. The problem is that I have windows 10 and have had windows 10 from since I first downloaded Firefox. Do you not have Firefox for windows 10?

Asked by maryconstancelowery 2 years ago

Last reply by migo 1 year ago

  • Archived

History bar size

What happened with the history bar size? It become more than 2 times smaller than it was before. The version of firefox is 76.0.1, all updates disabled because the new ur… (read more)

What happened with the history bar size? It become more than 2 times smaller than it was before. The version of firefox is 76.0.1, all updates disabled because the new url bar makes me sick and i use the latest version where i can disable expanding of the url bar. Are there any ways to fix the size of history bar?

Asked by Vaitness 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Red Screen Backgrounds

Good Afternoon, On many webpages the backgrounds are always red. This doesn't include text but backgrounds not covered by text or photos etc. The backgrounds are not nor… (read more)

Good Afternoon,

On many webpages the backgrounds are always red. This doesn't include text but backgrounds not covered by text or photos etc. The backgrounds are not normally red in other browsers except firefox.

Not sure how to fix any help appreciated.

Asked by jonathanarcher275 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

video support

I'm using Firefox 76 packaged with fedora 30 but it wont display a video (weirdly youtube does work). I'm getting the message: "this content requires adobe flash or HTML5… (read more)

I'm using Firefox 76 packaged with fedora 30 but it wont display a video (weirdly youtube does work). I'm getting the message: "this content requires adobe flash or HTML5 video support..." I don't want to install flash because I've seen some content somewhere about security concerns. I looked for an extension or add-on but none of them seem to be Mozilla approved and most of them don't seem to address this issue anyway. I can't find a setting to fix this in Firefox. I've seen an archived thread about this problem suggesting maybe some linux library issue, but it contained no solution. Maybe I'm missing something fundamental but it's 2021 now and I'd like my Firefox to support a bit of video here and there other than youtube. Has anyone got a solution?

Asked by clint 1 year ago

Answered by clint 1 year ago