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"Email Link" email not on top. Hiden by browser.

It took a bit of troubleshooting to isolate the cause of this. But apparently after my most recent Firefox update, when I click on the "Email Link" function, which I have… (read more)

It took a bit of troubleshooting to isolate the cause of this. But apparently after my most recent Firefox update, when I click on the "Email Link" function, which I have in my overflow menu, the email itself does not pop up on top of the browser, instead it is hidden beneath it when it used to be on top.

I have done a couple of restores, tested all recent Windows updates, and upon a final restore and more or less disabling the Firefox updates, I believe the problem is with my most recent Firefox update. As long as I don't update, the email appears on top of the browser.

Short of disabling Firefox updates entirely, of which I wish i could do, I would accept responsibility for that, I can find no other workaround except to minimize the browser in order to address & send the email.

Thank you.

Asked by springheel 1 year ago

Last reply by jscher2000 1 year ago

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Can't access internet after reactivating history

I normally use the setting - Privacy & Security - History - Never remember history but sometime I need to store my passwords in some website so I reactivate history.… (read more)

I normally use the setting - Privacy & Security - History - Never remember history

but sometime I need to store my passwords in some website so I reactivate history.

The huge problem I have is I can't access internet after reactivating history: after typing the web address, press enter and I wait forever the page to load.

If I deactivate the history again, no problem everything works.

In other words I am locked out in no history mode.

It is reproducible on my Laptop and Desktop PC, both Windows 10 x64 Pro. Reinstalling does not help.

Huge Bug in my eyes: browser do not connect to internet anymore.

Asked by Zuk 1 year ago

Answered by Zuk 1 year ago

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Cannot locate my calendar since the new Firefox was installed. I believe it was a Google calendar.

The calendar that comes up with the new Firefox is not populated with events, etc. that I had in my other calendar. Can you help me find it and I would like to keep on u… (read more)

The calendar that comes up with the new Firefox is not populated with events, etc. that I had in my other calendar. Can you help me find it and I would like to keep on using it. I use Window 10 on a Desktop if that helps.

Asked by madowns4 1 year ago

Last reply by McCoy 1 year ago

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Cannot print page 1 to n after Windows 10 1903 update

Since the Windows 10 1903 update which installed last week our three laptops have all developed a problem when trying to print selected webpages in Firefox. Selecting ALL… (read more)

Since the Windows 10 1903 update which installed last week our three laptops have all developed a problem when trying to print selected webpages in Firefox. Selecting ALL in print range works OK. Selecting PAGES FROM 1 TO 3 (for example) results in the error. See attached photo. Pressing 3 may eventually get a 3 in the TO box. Often, any other number may appear or even a blank. I have followed the printer reset procedures in article http://mzl.la/1BAQqop and re-installed the printer too. Have run FF in safe mode. In all cases the problem persists.

Have tried Edge and IE both of which work OK and they have different looking print routines.

All three laptops have Roboform password manager extension installed. One laptop recently developed a problem when typeing the master password. Incorrect random charactors were being entered instead of the chosen keystroke. Verified by using a keystrike logger.

Any info and help would be gratefully received

Asked by Graham 1 year ago

Answered by jscher2000 1 year ago

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change the vertical order of [tab|address|bookmark] bars

I've previously changed userChrome.css to have tabbar at the bottom of the toolbars, as explained in https://support.mozilla.org/it/questions/1186247. But now, after hav… (read more)

I've previously changed userChrome.css to have tabbar at the bottom of the toolbars, as explained in https://support.mozilla.org/it/questions/1186247. But now, after having updated FF from 60ESR to 68, I end up with the tabbar on the top, again. Googling for "-moz-box-ordinal-group" I get https://developer.mozilla.org/en-US/docs/Web/CSS/-moz-box-ordinal-group where I read "Warning: This is a property of the original CSS Flexible Box Layout Module draft, and has been replaced in newer drafts." How can I restore my preferred layout (tabbar on the bottom) through userChrome.css? Thanks.

Asked by Antonio Rinaldi 1 year ago

Answered by Antonio Rinaldi 1 year ago

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On Mac, stop asking to save password for specific site, without deleting existing saved passwords on that site.

I found a dozen articles saying the popup asking if password should be saved can be disabled by clicking the dropdown button on the box asking the question. I am unable… (read more)

I found a dozen articles saying the popup asking if password should be saved can be disabled by clicking the dropdown button on the box asking the question.

I am unable to find the drop down arrow. Picture is below.


Any suggestions or information for resolving this would be appreciated immensely.

twist: I want to continue saving the passwords already saved for certain domains, but I need to not be asked about saving others The reason I have multiple usernames/passwords at some domains is I do development work on them, and have a few accounts I use repeatedly. I also make new accounts frequently on these sites, for testing the signup process. That pop up asking about the passwords is a pain in that situation.

Thank you.

Asked by firefoxx1 1 year ago

Answered by FredMcD 1 year ago

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Cannot locate my calendar since the new Firefox was installed. I believe it was a Google calendar.

The calendar that comes up with the new Firefox is not populated with events, etc. that I had in my other calendar. Can you help me find it and I would like to keep on u… (read more)

The calendar that comes up with the new Firefox is not populated with events, etc. that I had in my other calendar. Can you help me find it and I would like to keep on using it. I use Window 10 on a Desktop if that helps.

Asked by madowns4 1 year ago

Answered by Wesley Branton 1 year ago

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I can sort bookmarks in the folders but not the side bar. How can I do It?

I want to have easier access to my bookmarks. I want to have them show in the side bar from A-Z. They show this way in the folders but not the side bar. All the bookma… (read more)

I want to have easier access to my bookmarks. I want to have them show in the side bar from A-Z. They show this way in the folders but not the side bar. All the bookmarks in the side bar seem to be listed under "recently bookmarked" most are months if not years old. HOw do I get organized?

Asked by rfarris39 1 year ago

Answered by jscher2000 1 year ago

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I no longer have an option to open more tabs

I have quite a few tabs open (maybe 60 or 70) & Firefox has been working fine up until about a week / 10 days ago when I no longer got a + option at the far RH end to… (read more)

I have quite a few tabs open (maybe 60 or 70) & Firefox has been working fine up until about a week / 10 days ago when I no longer got a + option at the far RH end to be able to open another / more tabs. I can open new tabs via links or duplicate an existing tab to then change it to oepn a new website but I can't do it direclty. What have I done wrong?

Asked by Andrew 1 year ago

Answered by cor-el 1 year ago

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Add-ons page in Preferences is blank. Restarted in Safe Mode; page is still blank, so I can't troubleshoot extensions.

Manage Extension pages for each Add-On is informational only; does not allow me to disable extension etc. I haven't made any changes to extensions or customized Firefox … (read more)

Manage Extension pages for each Add-On is informational only; does not allow me to disable extension etc. I haven't made any changes to extensions or customized Firefox in any way since the beginning of the year. Seems bizarre as seems to have happened rather suddenly.

Additional help suggestion offered by Firefox: * Shockwave Flash 32.0 r0 installed. No idea what to do about this; if it relates to Adobe Flash Player in Mac System Preferences, system plug-in is up-to-date.

Latest version of Firefox for Mac.

Thanks for any help.

Asked by Firefox User 1 year ago

Answered by FredMcD 1 year ago

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I recently replaced the hard drive in my iMac. Now I can't access my Facebook account on Firefox. Can you address this problem?

I recently replaced my hard drive in my iMac 27-inch, Late 2013, with macOS Mojave 10.14.5. Now my Facebook does not present on in Firefox. Only the blue bar across the t… (read more)

I recently replaced my hard drive in my iMac 27-inch, Late 2013, with macOS Mojave 10.14.5. Now my Facebook does not present on in Firefox. Only the blue bar across the top comes up. Clicking on the delta at the top right give access to "General," "Your Facebook Information," "Security and Login" and other items, but I can't do anything in these areas. However, Facebook works fine on Safari. I would prefer to keep using Facebook on Firefox.

Asked by edpeaco 1 year ago

Answered by FredMcD 1 year ago

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Why does Sync prompt me to install "on another device" when this is the fourth or fifth active device I've logged into the account with?

Over the past few days, I've logged into Firefox on a few new devices - mainly, a Windows partition on my computer, and on a school computer. In both instances, after log… (read more)

Over the past few days, I've logged into Firefox on a few new devices - mainly, a Windows partition on my computer, and on a school computer.

In both instances, after logging in, it doesn't give me any indication of being finished - instead it prompts me to "install on another device". Most recently, on this computer, it asked me to send an SMS to my phone to login to Firefox Sync on my phone.

This would be reasonable, except for the fact that I'm already using Firefox on my phone, and have it actively logged in with the account I'm logging in to. When I go to look at my devices on accounts.firefox.com, I have 6 devices listed, including my phone "last seen 7 hours ago" and my main computer "last seen 3 hours ago". It's clear to me that these are active devices, and that I don't need to install on any other devices to get sync working.

The main reason this is annoying is that I don't get any confirmation that I've completed logging in - only a prompt to do something unnecessary. I can work around this by simply ignoring the prompt, but I'm concerned for other less tech-savvy consumers who might be confused, thinking they're still not done when they login to Sync on their second device! Imagine someone logs into their phone first, and then the computer - it'd be pretty confusing to then have the computer ask them to sign in on the phone.

I personally was slightly confused, and had to double check that bookmarks were actually syncing and that I hadn't accidentally made a new account or done something to erase my previously logged-in devices...

Asked by David Ross 10 months ago

Answered by Wesley Branton 9 months ago

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Can FF explain why I keep getting the attached *png

Appears spontaneously when browsing across a number of tabs - about once a month for past 6 months. Full bleeping computer AV checks run etc. Thanks edit: removed your ma… (read more)

Appears spontaneously when browsing across a number of tabs - about once a month for past 6 months. Full bleeping computer AV checks run etc. Thanks

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Asked by Richard P 1 year ago

Answered by whitingsteven 1 year ago

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This morning entering any text in firefox the keyboard generated a series of random letters, hitting the same key again produced a different letter. I rebooted

and updated Firefox and the issue disappeared. I have run my antivirus program and have Checkpoint anti key logger running. Could this be a virus issue or just a hiccup t… (read more)

and updated Firefox and the issue disappeared. I have run my antivirus program and have Checkpoint anti key logger running. Could this be a virus issue or just a hiccup that's now resolved?

Asked by Rudi 1 year ago

Answered by cor-el 1 year ago

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What happened to support.mozilla.org login page??

support.mozilla.org NO LONGER OFFERS me the ability to log in to the site. (I have 68.0.1, NEVER saw this behavior before today.) ALL I WANT is a SIMPLE, STANDARD BROWS… (read more)

support.mozilla.org NO LONGER OFFERS me the ability to log in to the site. (I have 68.0.1, NEVER saw this behavior before today.) ALL I WANT is a SIMPLE, STANDARD BROWSER with access to Firefox extensions that is RELIABLE. As of today 25-Aug-2019, Firefox is NOT.

Asked by Bill Mayhew 1 year ago

Answered by jscher2000 1 year ago

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I have a mac 10.10.5 with firefox quantum which has download helper 7.3.7 with companion app installed. Videos download but dont aggregate and convert. Help pls

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest f… (read more)

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

Asked by Nick 1 year ago

Answered by user633449 1 year ago

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Firefox stopped working - new version will not install. "The signature of Firefox setup 68.0.1 is corrupt or invalid"

As above, old version window would open but no site would load. Uninstalled it and attempted to download the new version but halfway through the installer loading it woul… (read more)

As above, old version window would open but no site would load. Uninstalled it and attempted to download the new version but halfway through the installer loading it would stop and the above alert would appear.

Asked by dementianurse 1 year ago

Answered by philipp 1 year ago

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Firefox crashes

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've… (read more)

Firefox immediately goes to the crash report dialog about half the time I start it. When this happens it takes up to 15 times restarting it for it to actually start. I've tried a clean install and starting in safe mode but the same thing happens. The most recent crash report ID is bp-a433666b-c733-415f-940a-e29210190805. Can anyone help with this?

Asked by kottler.sam 1 year ago

Answered by kottler.sam 1 year ago