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My questions apparently have no answers so I now use Firefox only to download Youtube and IE for everything else.

I had two questions. One, Firefox always remembers history no matter what I do. I must run Ccleaner to clear Firefox history. Two, on many web sites there is no vertical … (read more)

I had two questions. One, Firefox always remembers history no matter what I do. I must run Ccleaner to clear Firefox history. Two, on many web sites there is no vertical navigation bar. These issues have not been answered. Now I only use Firefox to download Youtube videos and use Internet Explorer 11 for everything else. IE is more secure with all history easy to erase without resorting to Ccleaner. This is too bad, as otherwise I enjoy using Firefox more than IE or Chrome. If there is any solution to the two issues I have with Firefox, I would like to see them.

I have the latest Firefox running in Windows 8.11 on an hp laptop.

Asked by garza 5 years ago

Last reply by the-edmeister 5 years ago

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Show me what the update will do to the appearance of the default window. It's always different and I can never figure out what changed.

Firefox on my Windows 7 laptop. This is a suggestion, not a question, but I happen to be in Mozilla support so I'm going with it. Please show me a screenshot of what the… (read more)

Firefox on my Windows 7 laptop. This is a suggestion, not a question, but I happen to be in Mozilla support so I'm going with it. Please show me a screenshot of what the new default window will look like before I do the update, for my own peace of mind, so I know I'm not crazy when I think the appearance is different but I can't figure out what's changed.

Asked by OneStepBehind 5 years ago

Answered by philipp 5 years ago

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Firefox crashes

After trying for 5 years to fix this issue, I'm resigned to quit using FireFox. I have repeatedly tried all your "fixes" to no avail. I am an experienced user. I build… (read more)

After trying for 5 years to fix this issue, I'm resigned to quit using FireFox. I have repeatedly tried all your "fixes" to no avail. I am an experienced user. I build my own computers from time to time. I do not know any programming. When I typed, "about:crashes", and right clicked on the last one, it constantly tries to report, but restarts as soon as 30 seconds have passed. I realize that FireFox has a lot of this problem because I have contacted 3 professional IT guys who have each told me that if I use FireFox it will always crash. Also, if it was a rare issue, it would not be impossible to reach some one for help. They cannot help that many people.

Asked by PastorPaul 5 years ago

Last reply by user293 5 years ago

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How may I move bookmarks _side_bar from right back to the left side?

Accidentally or after upgrade (I did not notice) I got bookmarks side bar at right part of FF window. Instead of default left side, where it was before. How can I get boo… (read more)

Accidentally or after upgrade (I did not notice) I got bookmarks side bar at right part of FF window. Instead of default left side, where it was before.

How can I get bookmarks sidebar back to the left side? Where it is placed by default in other installations of FF.

Thank you.

P.S. I saw several answers about Ctrl+B. It is not the case. I can hide it and bring back. But I need it at left side instead of current location.

Asked by Andy-at-AT 5 years ago

Last reply by guigs 5 years ago

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I heard back from jscher2000 earlier about my lost bookmarks. He asked if I had an 'Old Firefox Data' file - I do!

As noted above, I asked a question earlier about all my bookmarks disappearing a couple weeks ago. Jscher2000 responded asking me if I have an 'Old Firefox Data' file. … (read more)

As noted above, I asked a question earlier about all my bookmarks disappearing a couple weeks ago. Jscher2000 responded asking me if I have an 'Old Firefox Data' file. I do! Is there hope for recovering my bookmarks?

Thanks, Joy

Asked by joylagasse541 5 years ago

Last reply by cor-el 5 years ago

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How to block specific Windows 7 update - specifically - "Get Windows 10" - called "Update for Windows 7 for x64-based Systems (KB3035583) "

Windows 7 update KB3035583 places a windows icon on task bar and if selected will allow "Get Windows 10" I would like to block this from being installed on my computer. I… (read more)

Windows 7 update KB3035583 places a windows icon on task bar and if selected will allow "Get Windows 10" I would like to block this from being installed on my computer. I have removed this from my computer at least three times. The removal sequence if asked is as follows:

1. Go to search 2. Type cmd.exe 3. Press Enter 4. Type "powershell" 5. Press Enter 6. Copy and paste wusa /uninstall /kb:3035583 7. Press Enter 8. Wait a few minutes 9. When prompted click Yes. 10. Wait a few more minutes 11. Restart your computer now or later. 12. Upon restarting your icon will be gone. 13. Done

I found this on the internet.

Thanks and hope you can help.

Asked by Private_Citizen 5 years ago

Last reply by the-edmeister 5 years ago

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This syncing is strange,

I have set up sync for all less passwords and history on my Win 7 Desktop and both Win 7 and Win 8 partitions on a laptop. It seems to work after a fashion but I should b… (read more)

I have set up sync for all less passwords and history on my Win 7 Desktop and both Win 7 and Win 8 partitions on a laptop. It seems to work after a fashion but I should be interested to know what is synched to what. If I delete a bookmark from my desktop will this deletion also take place on the laptop, and vice versa, it seems not? Also when I go into 'Manage Account' on either of the laptop partitions I am offered 'Change Password' and 'Delete Account'. If I go into 'Manage Account' on my Desktop I am also offered 'Sign out', why is this? If I get a new computer, install Firefox and enable synch will my bookmarks be available? Is there any indication anywhere that synching is actually happening?

Asked by Jacklx 5 years ago

Answered by guigs 5 years ago

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When tab is opened from a link or from within another tab, why won't it close when executed to do so in Firefox 38.0.5?

Operating System: Windows 7. Scenario: In Microsoft Outlook Web App, I click on an email. Email opens up in a new tab (which is how I like it to). But when I try to "x… (read more)

Operating System: Windows 7. Scenario: In Microsoft Outlook Web App, I click on an email. Email opens up in a new tab (which is how I like it to). But when I try to "x" out of the tab it won't. This never happened in the previous Firefox versions. This only began to happen when I updated Firefox from version 35 to the latest 38.0.5. HELP. How can I remedy this situation. Any help is most appreciated. Thanks.

Asked by Layo 5 years ago

Answered by jscher2000 5 years ago

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There is no Add-On to READ .maff files on a Macintosh

The add-on titled "Mozilla Archive Format" will CREATE .maff archives, but will not OPEN them. In this thread https://support.mozilla.org/en-US/questions/1059827 I was ad… (read more)

The add-on titled "Mozilla Archive Format" will CREATE .maff archives, but will not OPEN them. In this thread https://support.mozilla.org/en-US/questions/1059827 I was advised to find a separate Plug In to read them. I searched the Addons for "maf" and ".maf" and ".maff" and "maff" and THERE ARE NO PLUG INS TO READ THE DAMN FILES !!! Searching the net in general yields spam - articles about what the format is, and references mostly to items that run on a PC.

Asked by VerizonSucks 5 years ago

Last reply by VerizonSucks 5 years ago

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Why Am I Forced To Use Tabs?

I am running Windows Vista. After upgrading to v.38 Firefox, I am forced to use tabs when a click a link. I want to have that link open in a NEW WINDOW for a fricking t… (read more)

I am running Windows Vista. After upgrading to v.38 Firefox, I am forced to use tabs when a click a link. I want to have that link open in a NEW WINDOW for a fricking tab. Why did you not provide that option in v.38?

Furthermore, when a tab opens, there is no ability to scroll down in the tab, nor control that tab window. WHY DID YOU DO THIS???

Lastly, how can I downgrade Firefox to v.37? I want my windows back!!! You are forcing me back to IE or the dreded Chrome.

HEEEELLLPPPP!

Asked by SteveCad 5 years ago

Last reply by philipp 5 years ago

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Firefox crashes - ID: b6c86274-88ed-4d33-a329-bebcb2150528

5/27/15 Latest crash Report ID: b6c86274-88ed-4d33-a329-bebcb2150528 Firefox has been crashing for weeks. I have tried all the procedures in your troubleshooting section … (read more)

5/27/15 Latest crash Report ID: b6c86274-88ed-4d33-a329-bebcb2150528

Firefox has been crashing for weeks. I have tried all the procedures in your troubleshooting section except for starting in Safe Mode and uninstalling/reinstalling. The reason is that I won't know what to do once I'm in Safe Mode and afraid UN/ReIN will cause me to lose some things that I can't recover.

Asked by Paul Servizio 5 years ago

Answered by FredMcD 5 years ago

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I uninstalled an Add-On, but it continues to reset my proxy settings to manual every time I launch, causing firefox to not connect to the internet.

I recently tried the add on ZenMate, and hated it, so I quickly uninstalled it. However, it now ALWAYS changes my proxy settings to manual, inserts it's own script, and c… (read more)

I recently tried the add on ZenMate, and hated it, so I quickly uninstalled it. However, it now ALWAYS changes my proxy settings to manual, inserts it's own script, and causes firefox to not connect on startup. Even if I change it back to no proxy or any other setting, upon restarting firefox, it still resets it to it's script.

Can anyone help? I have uninstalled it completely, tried finding any traces of it in the registry or elsewhere to no avail. I can't manually change every single time I want to start firefox as you can imagine.

Asked by saran_man 5 years ago

Last reply by jscher2000 5 years ago