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  • Archived

Latest Firefox update 37.0.2 does not recognize a valid certificate.

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us: The page you are trying to view cannot be shown because the authenticity of th… (read more)

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us:

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

But our site does in fact have a valid Go-Daddy certificate. Even though this site is internal and behind our firewall and not visible to the outside world we choose to connect using SSL. Internet Explorer shows the certificate chain and also shows:

This certificate is OK.

I use to like Firefox better than IE but now I think the best course of action is to remove Firefox and never use it again. I do not need to deal with this kind of garbage.

John Nora

Asked by JPNORA 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox signature algorithm mismatch

Running Firefox 39.0 on Windows 7 and get the following error when attempting to connect to some websites: The signature algorithm in the signature field of the certifica… (read more)

Running Firefox 39.0 on Windows 7 and get the following error when attempting to connect to some websites: The signature algorithm in the signature field of the certificate does not match the algorithm in its signatureAlgorithm field. (Error code: mozilla_pkix_error_signature_algorithm_mismatch) Got this today when trying to connect to Google.com

Asked by ryanhundt 5 years ago

Last reply by guigs 5 years ago

  • Archived

How do I turn off "Query OCSP responder servers to confirm current validity of certificate"?

In the certificates tab - at least that's where I think it is - the is a check mark in the box with title in the question above. I want to uncheck that box, but when I… (read more)

In the certificates tab - at least that's where I think it is - the is a check mark in the box with title in the question above. I want to uncheck that box, but when I click on it nothing happens. This check of current valid certificates prevents me from going to too many websites that I know and trust - and which I can reach without any difficulty using Internet Explorer. If Firefox continues to give me this trouble I will have no choice but to give up on Firefox as my browser, which would be a shame since I have been using Firefox exclusively for at least 10 years now.

Asked by MulgaBill 5 years ago

Last reply by guigs 5 years ago

  • Archived

My company site www.mioot.com has a valid certificate.In 38 version of firefox they shows the owner and verified vendor name in version 39 not shows the key

Hi my company website is www.mioot.com .if any one visit my site and check the page info>>security in Firefox 38 version or before they show the owner and verified… (read more)

Hi my company website is www.mioot.com .if any one visit my site and check the page info>>security in Firefox 38 version or before they show the owner and verified by vendor key.in the new version of Firefox 39 they did not show the owner and verified by vendor key.i think we have nearly 10 more months to expires the key.please solve the issue quickly

Asked by premkumarms 5 years ago

Last reply by guigs 5 years ago

  • Archived

Many secure sites fail to load when behind firewall with IPS.

In our organization we are using a firewall which has an Intrusion Prevention System. The IPS has a certificate which must be imported into the browsers to be able to loa… (read more)

In our organization we are using a firewall which has an Intrusion Prevention System. The IPS has a certificate which must be imported into the browsers to be able to load SSL websites. This allows the IPS to inspect the contents of secure packets for any malware or viruses. The problem is this isn't working very well with Firefox. Most secure sites bring up one of the following errors:

Secure Connection Failed The connection to <website> was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

OR

Secure Connection Failed An error occurred during a connection to <website>. SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Does anyone have any suggestions on how to get Firefox to work in this environment?

Asked by Chris_00 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Can I delete the certificates from china, and europe financial institutions. I don't know why they are there.

I can't log into mozilla. It keeps saying it sent me a password and it didn't. Also I saw certificates from financial institutions in china and europe as well as some o… (read more)

I can't log into mozilla. It keeps saying it sent me a password and it didn't. Also I saw certificates from financial institutions in china and europe as well as some other certificate I don't think should be on there. Are they necesary? Can I take them off?

Asked by Puluihu 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Problem when trying to access facebook. Error code: ssl_error_access_denied_alert

I get this message whenever I try to enter facebook: An error occurred during a connection to www.facebook.com. Peer received a valid certificate, but access was denied. … (read more)

I get this message whenever I try to enter facebook: An error occurred during a connection to www.facebook.com. Peer received a valid certificate, but access was denied. (Error code: ssl_error_access_denied_alert)

I've tried a number of solutions including changing security.tls.version.max to 0.

Anyway to fix this other than formatting the whole drive (which seems a bit exaggerated)?

Asked by Samuel Maclay 4 years ago

Last reply by guigs 4 years ago

  • Archived

Is the URL: ce.lijit.com a legitimate firefox certificate to be installed?

My security carrier says "cannot guanantee authenticity of the domain to which encrypted connection is established. Application: Firefox, URL: ce.lijit.com. Authorizat… (read more)

My security carrier says "cannot guanantee authenticity of the domain to which encrypted connection is established. Application: Firefox, URL: ce.lijit.com. Authorization for this certificate chain was cancelled. Do I allow or disconnect?

Asked by newtothesystem 4 years ago

Last reply by Seburo 4 years ago

  • Archived

it keeps coming up that firefox has blocked the page from showing...then i have to click on "allow" it just started doing this...how do i stop it??

almost every time i go to a page (ebay, google,etc) it keeps coming up the firefox has blocked this page from showing...then i have to click on "allow"...and it goes thru… (read more)

almost every time i go to a page (ebay, google,etc) it keeps coming up the firefox has blocked this page from showing...then i have to click on "allow"...and it goes thru ok. it just started doing this...how do i stop it? thanks also my laptop is VERY slow...

Asked by nupeedog3 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

why is firefox suddenly stopping a web site I've been using for months

For months I've been using Youpic.com and all of a sudden you tell me it's not authentic? Why ?? I've never had a problem with it!! It's my computer I should be able to… (read more)

For months I've been using Youpic.com and all of a sudden you tell me it's not authentic? Why ?? I've never had a problem with it!! It's my computer I should be able to log into or go to any site I want!!

Asked by michmelle 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

frequently will not load web pages

Dear Firefox Support: Your last to version updates have been horrible. I frequently click on wen pages in my favorites and immediately get "Page Can Not be Loaded". You… (read more)

Dear Firefox Support:

Your last to version updates have been horrible. I frequently click on wen pages in my favorites and immediately get "Page Can Not be Loaded". Your web browser did not do this before your last 2 or 3 browser updates. Can you please get this fixed ASAP.

Thank you sincerely for your time.

With kind regards,

Lloyd Peters

Grove City, OH 43123 614-900-1627

Asked by perfect-pc-oh 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

SSL certificate expired -- "I know the risk" is not an option. How do I access the site?

I got the "This Connection is Untrusted" error on a website I use daily. In the past, there have been 2 options at the bottom of the page -- "Get me out of here" and "I … (read more)

I got the "This Connection is Untrusted" error on a website I use daily. In the past, there have been 2 options at the bottom of the page -- "Get me out of here" and "I know the risk". Choosing "I know the risk" lets you access the sight, but it is no longer an option. How do I access sites with expired certificates? I need to work daily with several NYS websites that have expired certificates.

Asked by MEH1 4 years ago

Last reply by Mark Schmidt 4 years ago

  • Archived

401 Authorization Required error encountered when login through secure connection. Certificates are up to date. Please help.

I need to login to my website through a secure connection. Certificates installed worked fine previously and are up to date. Now, Firefox show '401 Authorization Required… (read more)

I need to login to my website through a secure connection. Certificates installed worked fine previously and are up to date. Now, Firefox show '401 Authorization Required' message instead login page. Please help.

Asked by nadj 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

When get "Secure Connection Failed", is the connection secure on the Retry, Resend, next try?

I have this problem with all browsers, but use Firefox most always. I ask to be sure that the connection is secure when banking and other sensitive financial stuff. I ge… (read more)

I have this problem with all browsers, but use Firefox most always.

I ask to be sure that the connection is secure when banking and other sensitive financial stuff.

I get connection failures on secure and unsecured pages, but it connects practically always on the second try, ie, Retry, Resend.

Is the successful Retry, Resend, the second attempt, a guaranteed secure connection?

Thank you for your time and help.

Marty

Ps, if you also know of a fix, that'd be awesome! Thanks.

Asked by martMozFf 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Why do I keep getting an error message regarding the authenticity of Firefox invalid certificate?

For the past couple of weeks, I keep getting error messages stating that "Cannot guarantee authenticity of the domain to which encrypted connection is established." Appli… (read more)

For the past couple of weeks, I keep getting error messages stating that "Cannot guarantee authenticity of the domain to which encrypted connection is established." Application: Firefox URL: apis.google.com Reason: Invalid name of certificate. Either the name is not on the allowed list, or was explicitly excluded.

How do I fix this?

Thanks.

Asked by lizardkings13 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

the most recent version is unusable again with google and microsoft mail and other application sites.

The previous version of firefox fixed a lot of stuff for me. I updated to the recent one and I am back to square one. All google services come up with an illegal certific… (read more)

The previous version of firefox fixed a lot of stuff for me. I updated to the recent one and I am back to square one. All google services come up with an illegal certificate error that can be bypassed, as do many other web sites. This happened also in the version before lats and rendered firefox unusable. It is also very very slow with Microsoft Live / Hotmail online Email application and keeps reporting a looping script error. Firefox consumes enormous ammounts of cpu and memory in these cases and cases my computer to severly overheat. This is really back to the state before the previous version and is quite frustrating.

Asked by JamieMarshall 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

bookmarks are missing after firefox update and untrusted web site

Hi updated firefox because it was slow to start and my bookmarks are missing .tried everything on firefox how to but still cant get them back also it keep saying that all… (read more)

Hi updated firefox because it was slow to start and my bookmarks are missing .tried everything on firefox how to but still cant get them back also it keep saying that all web site are untrusted and that should leave.

Asked by paulsparry 4 years ago

Last reply by FredMcD 4 years ago