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After this install product says not latest install. Reinstalling does not help.

Have latest download installed. On boot up get message not latest program. When asked do I want toupdate, I check yes. Get new features screen. When I leave this scree… (read more)

Have latest download installed. On boot up get message not latest program. When asked do I want toupdate, I check yes. Get new features screen. When I leave this screen still get into loop of saying not latest etc

Asked by jima37usa 9 years ago

Answered by the-edmeister 9 years ago

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I installed WOT and when I did, I went to my homepage and it alerted me that it was not a safe site. Of course, this isn't true. Might someone please help me? Thank you.

I had had WOT installed for a couple of yrs. and I had no problems with it and depended on it to help me from going to nefarious sites. Then one day I received on screen … (read more)

I had had WOT installed for a couple of yrs. and I had no problems with it and depended on it to help me from going to nefarious sites. Then one day I received on screen that my homepage was a disreputable site. So, I deleted it. This morning I decided to install it again to see what would happen and indeed when I went to my home page, I received the warning that this was a disreputable site. Again, I deleted it but I certainly do miss it.

Asked by leeflea 9 years ago

Answered by Hasan 9 years ago

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I have to use Chrome because Firefox 9.0.1 crashes every time I open it on my WinVista PC. I love Firefox and really miss it. Help

I have had few problems with Firefox which I have been using since I first had a computer...just a few minor things which were easily sorted out. Since I downloaded Firef… (read more)

I have had few problems with Firefox which I have been using since I first had a computer...just a few minor things which were easily sorted out. Since I downloaded Firefox 9.0.1, I have about 3 to 5 minutes to enjoy it before it crashes. I restart over and over and the same thing happens. Sadly, I am forced to use Chrome for now and want my Firefox back. I hope you can help.

Asked by PMC.Canada 9 years ago

Answered by PMC.Canada 9 years ago

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I bought a new computer and want to move (not sync) everything to my new system - bookmarks, add-ons, etc. How do I do this? I've done it before, but I can't find it anymore

I've done this before, but now I can't even find an export function. I am on version 9.0.1 on Windows 7. Has this capability been eliminated? I don't want to sync, as … (read more)

I've done this before, but now I can't even find an export function. I am on version 9.0.1 on Windows 7. Has this capability been eliminated? I don't want to sync, as I won't be using the old computer any more, and I don't want all of my information out on someone else's server, no matter how secure it's supposed to be. Help?

Asked by davesuff 9 years ago

Answered by Swarnava Sengupta 9 years ago

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Opening links in a new tab will also load the link on the currnt tab. temporamental problem that comes and goes. Happens using google links as well sometimes.

Opening links in a new tab will also load the link on the currnt tab. temporamental problem that comes and goes. Happens using google links as well sometimes. Never had t… (read more)

Opening links in a new tab will also load the link on the currnt tab. temporamental problem that comes and goes. Happens using google links as well sometimes. Never had this problem before. Also the SafeSearch feature on google has locked itself on strict, not too much of a problem, but happend at the same time my links and tabs stopped working how I want.

Asked by frickdapop 9 years ago

Answered by cor-el 9 years ago

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Why does "print" print the page as if it were on a phone (about 2" wide in the top middle of the page?

When I print pages the information from a full page prints in a 2" to 2 1/2" wide by 4" long panel in the top center of the page. I have tried the page set up (format &a… (read more)

When I print pages the information from a full page prints in a 2" to 2 1/2" wide by 4" long panel in the top center of the page. I have tried the page set up (format & margins) changes but it does not help. How can I get it to print a normal page?

Asked by drj56 9 years ago

Answered by the-edmeister 9 years ago

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How do I increase the font size on Mozilla--for everything including home page and all my emails?

I think I have asked the question as best I can. On Internet Explorer, I could click on the lower right and change from 100% to 150%. Given my eyesight, this change wo… (read more)

I think I have asked the question as best I can. On Internet Explorer, I could click on the lower right and change from 100% to 150%.

Given my eyesight, this change would be enormously helpful.

Asked by dsbloom65 9 years ago

Answered by Matt_G 9 years ago

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i have firefox 9.0 - when I open a "new tab" there's no spot to enter web address - help

I have firefox 9.0 - when I click on "new tab" I get one...but no place to enter web address. I tried deleting 9.0 & installed earlier version. Same problem. I can… (read more)

I have firefox 9.0 - when I click on "new tab" I get one...but no place to enter web address. I tried deleting 9.0 & installed earlier version. Same problem. I can only get it to open tabs properly in safe mode, but that disables my flash player. Can anyone help?

Asked by hturnip 9 years ago

Answered by cor-el 9 years ago

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firefox continues to not respiond

everytime I click on something, try and type I get the message firefox is not responding. This happens with every move I make. it has happened about 100 times already t… (read more)

everytime I click on something, try and type I get the message firefox is not responding. This happens with every move I make. it has happened about 100 times already today. It freezes for about 15-20 seconds each time.

Asked by Rhondie 9 years ago

Answered by Oxylatium 9 years ago

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when I press the plus sign for email contacts, it says there are no contacts, but the list is intact.

When I try to compose an e-mail, I cannot get to my contacts list to pull the address. It says there are no contacts, but when I open the contacts tab, it is full. It a… (read more)

When I try to compose an e-mail, I cannot get to my contacts list to pull the address. It says there are no contacts, but when I open the contacts tab, it is full. It also does not recognize contacts if a begin to type in an address. At the same time, it stopped tracking my correct city on yahoo for news. It jumps around to a different home city each time, but when I check the correct home city is listed.

Asked by mscprindle 9 years ago

Answered by Hasan 9 years ago

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Why has my support question apparently been deleted?

This is a complaint. I posted a very detailed support question about my problem looking for help. I understand that, since this is apparently a volunteer-supported forum,… (read more)

This is a complaint.

I posted a very detailed support question about my problem looking for help.

I understand that, since this is apparently a volunteer-supported forum, I have to be patient in waiting for a response. No problem.

I posted my issue late Sunday, January 29th. Now I cannot find it. I was finding and checking it for replies daily, but now is has vanished (been deleted?).

To say the least, this has not been a very positive experience.

Any suggestions? Can my original post be recovered?

Asked by bstaneland 9 years ago

Answered by SafeBrowser 9 years ago

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Firefox crashes

Firefix crahes on opening every time. I've tried everything in the troubleshooter , including updating firefox and trying to open in safe mode, and it still crashes on o… (read more)

Firefix crahes on opening every time. I've tried everything in the troubleshooter , including updating firefox and trying to open in safe mode, and it still crashes on opening. I also tried to uninstall firefox so that I could re-install, but I was not able to uninstall.

Asked by ic4usj 9 years ago

Answered by Vivek 9 years ago

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Firefox crashes

Firefox won't open--crashes in normal and safe mode. Browser does not open at all, instead I get the crash reporter. I have downloaded all current Windows updates and sc… (read more)

Firefox won't open--crashes in normal and safe mode. Browser does not open at all, instead I get the crash reporter.

I have downloaded all current Windows updates and scanned my computer.

Asked by q4rules 9 years ago

Answered by John99 9 years ago

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I desperately would like to update Firefox to version 10 from version 9 but each time I try, I am stuck with FF10 checking addons for comparability and the Welcome page opening every time I start the browser.

Windows 7 64 bit I desperately would like to update Firefox to version 10 from version 9 but each time I try, I am stuck with FF10 checking addons for compatability and … (read more)

Windows 7 64 bit I desperately would like to update Firefox to version 10 from version 9 but each time I try, I am stuck with FF10 checking addons for compatability and the Welcome page opening every time I start the browser. I continue to have to revert to version 9 to resolve this issue.

Asked by frankief 9 years ago

Answered by frankief 9 years ago

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update

Referring to: Stop FF from disabling my addons after upgrading. Is there truly no way to stop this behavior for advanced users? Having ACR installed does not stop Firefo… (read more)

Referring to: Stop FF from disabling my addons after upgrading.

Is there truly no way to stop this behavior for advanced users? Having ACR installed does not stop Firefox from disabling the extensions before it restarts the browser. This resets all of my status bar and toolbar configurations when it disables one addon in particular.

In addition Firefox often detects addons as incomatable that are not, even when creating a new profile with the SAME VERSION.

The inconvenience of reconfiguring all of my installed profiles prevents me from updating regularly, which leaves me vulnerable to security risks.

I am going to try using FEBE to restore my profiles, intact, after upgrading from now on, unless anyone has an easier fix.

Asked by gggirlgeek 9 years ago

Answered by Michael Verdi 9 years ago