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  • Archived

After reinstallation my data I synced previously with my account is not restored.

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and p… (read more)

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Asked by firsthimanshu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I'm having problems with my Firefox Account

Hi team support, I have a problem with my saved information not showing up I recently re-downloaded Firefox to my computer last month And I entered my information My … (read more)

Hi team support, I have a problem with my saved information not showing up

 I recently re-downloaded Firefox to my computer last month
 And I entered my information 

My saved information was not shown on the browser Is there any solution?.

Asked by atanane.22 1 year ago

Last reply by Paul 1 year ago

  • Archived

Different Bookmark Layouts Between Synced Devices?

I have a desktop that I use for personal use and a laptop that I will be using for school use. I have organized all my bookmarks just the way I like them for when I'm rel… (read more)

I have a desktop that I use for personal use and a laptop that I will be using for school use. I have organized all my bookmarks just the way I like them for when I'm relaxing, but if I'm going to primarily doing schoolwork on this laptop, I would like to organize it differently. I have a bunch of bookmarks that are ever changing so I would like to continue to sync them, but doing so would also sync how I've laid them out.

I'm thinking I would like it to even be as simple as displaying a folder laid out like these bookmarks are (see image) but designate that bookmark folder differently for each device. I expect that would require something 3rd party, but I'm not exactly sure to what extent you can manipulate Firefox. I think plugins affect the browser instead of just the site like extensions, but I'm not sure.

Thanks in advance for any help you provide, even if it is just crushing my dreams.

Asked by PennyJim 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Restore a specific sync from Firefox Sync

I was transferring my data from an older version of Firefox to the new version and always have enabled Firefox sync. While setting up the new browser, I uninstalled an ex… (read more)

I was transferring my data from an older version of Firefox to the new version and always have enabled Firefox sync.

While setting up the new browser, I uninstalled an extension that had my settings from the new browser and it was automatically uninstalled from the older browser too.

Since I use Firefox sync, I want to know if it's possible to restore a restore the extension data from a specific time (before I deleted it). Trying to sync only restores it after the extension was deleted.

Asked by TRx-856 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox does not show history before certain time

I've got multiple clients set up to sync via FF sync. Some are older, some are newer. However, looking at the newest client (set up ~2 weeks ago), I noticed something: It… (read more)

I've got multiple clients set up to sync via FF sync. Some are older, some are newer.

However, looking at the newest client (set up ~2 weeks ago), I noticed something: It only shows a browser history up to approx. one year in the past. I've checked other clients. My oldes client goes back to ~2016, which is 4 years form now. I know my oldes client is older than 2016, so there has to be more.

Does FF Sync skip older entries? IMHO I'd have to see the exact same history on my older client than on my newer client. That is not the case. Any ideas?

Asked by Niklas 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Clod tabs from old device exists but does not available

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in s… (read more)

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in search field I see suggestions from old profile, which I also once lost. How can I get access to those tabs? My current device name like tim-dell-FF-nigtly. Phantom device name is tim-manjaro-dell, but I even can`t see it in devices list. (Sorry for my English)

Asked by Тимур 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I've lost my data after resetting my firefox account password

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back. … (read more)

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back.

Asked by kvinesh966 1 year ago

Last reply by philipp 1 year ago

  • Archived

Lockwise wont sync. Passwords wont sync from android to windows

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80… (read more)

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80.0.1

Already checked that sync is active and passwords are also checked, i have clicked the "sync" button but nothing happens. Everything else was correctly synced (bookmarks, history, tbs, etc) excep lockwise

Asked by A Federico RE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost all of the synced data from Firefox Sync account

I had been collecting bookmarks in my Firefox account for at least 5 year. But yesterday after reinstalling Windows, I logged in my Firefox account in Browser, clicked sy… (read more)

I had been collecting bookmarks in my Firefox account for at least 5 year. But yesterday after reinstalling Windows, I logged in my Firefox account in Browser, clicked sycning button and got nothing. Maybe it was rewrited by a new data, but all of my old bookmarks are lost now. Is there something I could do to restore my previous history?

Thanks a lot.

Asked by alialek 1 year ago

Last reply by Paul 1 year ago

  • Archived

Is Firefox Sync bi-directional?

I only want to sync my bookmarks FROM my Windows desktop TO my android tablet. I do not want my desktop bookmarks disturbed or changed in any way. Is this possible? … (read more)

I only want to sync my bookmarks FROM my Windows desktop TO my android tablet. I do not want my desktop bookmarks disturbed or changed in any way. Is this possible?

Asked by Randy G. 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox account

I,am unable to login to my Firefox sync. I had a different Email, then I updated with a new one Now whenever I try to login to my account with a new Email, next page show… (read more)

I,am unable to login to my Firefox sync. I had a different Email, then I updated with a new one Now whenever I try to login to my account with a new Email, next page show me my old Email and the code that I get in my inbox doesn't accept it. After few attempts, with old and new Email, I get locked out for 10 minutes. All my bookmarks and saved logins are in there, without it I'm lost.

Asked by 7ariq 1 year ago

Last reply by Wesley Branton 1 year ago