I cannot access the DE comments section using Firefox. I can using other web browsers. If I scroll down there is just a blank space where the comments should be. I can se… (read more)
I cannot access the DE comments section using Firefox. I can using other web browsers. If I scroll down there is just a blank space where the comments should be. I can see the green icon on the article page showing how many comments are on the article, but when I click on that it simply jumps to the blank section again. I have deleted cookies etc. I also noticed that the tabs at the top the browser seem to 'stand out' more but I cannot remember if this happened on Tuesday as well.
OS Version: Windows 10
Browser: Firefox 88.0
Screen Resolution: 1366x728
Colour Depth: 24 bit
Has Flash: No
Has JS: Yes
Has Cookies: No
I have also written to the DE, but as I am able to access commenst using Microsoft edge for example, it would appear to be a problem within Firefox. The data that I sent to the DE, that the DE picked up when I logged the call, shows Firefox v88 as above, however as far as I am aware it is V89 as of the 1/6/21, which happens to be when the problem showed itself. This could be a coincidence as I logged the problem in the moring and Firefox tells me it ws updated at 16;50 that day. I am assuming that it is GMT.
Firefox 89.0 (20210527174632)Details
Installed on: 1 June 2021, 16:50:58Status: The Update was successfully installed
Firefox 88.0.1 (20210504152106)Details
Installed on: 6 May 2021, 10:39:01Status: The Update was successfully installed
Any help appreciated. Thanks Geoff.