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  • Archived

Feedback about ‘studies’ setting

Hi, Anyone know where to feedback a problem with the settings in the latest version of Firefox iOS? When tapping ‘learn more’ about the Studies setting the app directs … (read more)

Hi,

Anyone know where to feedback a problem with the settings in the latest version of Firefox iOS?

When tapping ‘learn more’ about the Studies setting the app directs the user to a page reporting unapproved content. I was able to Google ‘Firefox studies’ but it should be accessible immediately within the app.

Asked by Todd 2 years ago

Last reply by cy6566 2 years ago

  • Archived

Since 1/6/21 I have been unable to access the daily express comments. I can see the green icon but no comments

I cannot access the DE comments section using Firefox. I can using other web browsers. If I scroll down there is just a blank space where the comments should be. I can se… (read more)

I cannot access the DE comments section using Firefox. I can using other web browsers. If I scroll down there is just a blank space where the comments should be. I can see the green icon on the article page showing how many comments are on the article, but when I click on that it simply jumps to the blank section again. I have deleted cookies etc. I also noticed that the tabs at the top the browser seem to 'stand out' more but I cannot remember if this happened on Tuesday as well.

OS: Windows

OS Version: Windows 10 Browser: Firefox 88.0 Screen Resolution: 1366x728 Colour Depth: 24 bit Has Flash: No Has JS: Yes Has Cookies: No Adblocker: ublock

I have also written to the DE, but as I am able to access commenst using Microsoft edge for example, it would appear to be a problem within Firefox. The data that I sent to the DE, that the DE picked up when I logged the call, shows Firefox v88 as above, however as far as I am aware it is V89 as of the 1/6/21, which happens to be when the problem showed itself. This could be a coincidence as I logged the problem in the moring and Firefox tells me it ws updated at 16;50 that day. I am assuming that it is GMT.

Firefox 89.0 (20210527174632)Details Installed on: 1 June 2021, 16:50:58Status: The Update was successfully installed Firefox 88.0.1 (20210504152106)Details Installed on: 6 May 2021, 10:39:01Status: The Update was successfully installed

Any help appreciated. Thanks Geoff.

Asked by insure.2009 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

non-stop redirection

When I try to go to site: https://unrealengine.com, I see only non-stop page redirection (on blog, news, etc.). In Chrome and Edge brousers this page looks right. … (read more)

When I try to go to site: https://unrealengine.com, I see only non-stop page redirection (on blog, news, etc.). In Chrome and Edge brousers this page looks right.

Asked by flashASA 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Doesn't Load Websites

Many websites hang (facebook, social champ, canva, reddit) after loading an image or two or a post. Things hang, never ever load, and I'm at my wit's end with this damn b… (read more)

Many websites hang (facebook, social champ, canva, reddit) after loading an image or two or a post. Things hang, never ever load, and I'm at my wit's end with this damn browser.

I've cleared my cache and cookies. I've tried troubleshooting mode. It's not an extension.

Asked by hackett.kate 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

disappear link

Every time the link after search of our compagny disapears. When i place the website the compagny shwos for a few weeks and then disapears again. On every other browser i… (read more)

Every time the link after search of our compagny disapears. When i place the website the compagny shwos for a few weeks and then disapears again. On every other browser it shows always.

Asked by digiton2018 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Increased Toolbar Size

Since Firefox last update it increased the top 2 toolbars(1 being address bar) about 100% taking up a good amount of screen. Windows shows no way to decrease the size so … (read more)

Since Firefox last update it increased the top 2 toolbars(1 being address bar) about 100% taking up a good amount of screen. Windows shows no way to decrease the size so the Firefox update took away a lot of viewing area. How can I decrease the size to the way it has been or eliminate the last Firefox update? And no the browser will not decrease it by pushing it up.

Asked by indiandaeng 2 years ago

Last reply by davidcatmanthomas 2 years ago

  • Archived

Recent Update

As I strongly dislike the new update(89.0), I was wanting to know how to restore the previous version(88.0.1) which was cleaner and much easier to navigate than the new b… (read more)

As I strongly dislike the new update(89.0), I was wanting to know how to restore the previous version(88.0.1) which was cleaner and much easier to navigate than the new bleached mess. Thank you in advance.

Asked by cmrebstock 2 years ago

Last reply by gsfc12 2 years ago

  • Archived

File not found, config deleted

A little while ago a virus deleted some folders in the %appdata% folder. One of them was the mozilla folder. When I re-installed mozilla firefox and tried starting it, it… (read more)

A little while ago a virus deleted some folders in the %appdata% folder. One of them was the mozilla folder. When I re-installed mozilla firefox and tried starting it, it said file not found, would you like to search it in your folders? I've tried pretty much everything exept asking here and cleaning my laptop completely (re-installing Windows). Please tell me how to use our favorite browser again!

ps. I'm from holland so the crash report that I added to images is in Dutch...

Asked by Jip Hollanders 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

v89 lost my tabs, hated the enforcement of new look WHY OH WHY OH WHY

Why does Firefox keep doing this? Why do they think they will impose their way of doing things and not lose a dwindling support base? Updated to v89, tabs had disappeare… (read more)

Why does Firefox keep doing this? Why do they think they will impose their way of doing things and not lose a dwindling support base? Updated to v89, tabs had disappeared, briefly appeared at the bottom of the window (I had configured to be below the address... clearly, something FF developers don't like me having things my way)... Downgraded to v88.01... fortunately, I had run a back up to it this morning, so was able to restore the previous [profile with all my tabs, history etc....

Why doesn't FF understand, MOST people don't want to be futzing around with install, MOST don't like surprises, MOST don't like being forced into something they didn't even ask for, regardless of how cutsey FF developers their pride and joy looks...MOST people are happy to have updates for security purposes THAT DON'T MEAN THEY HAVE TO RE-LEARN WHERE EVERYTHING IS, MOST people just want to get on with their work with a fairly familiar environment... This update v89 just increased agitation and grrrrrrrrrrr factor to make me seriously ask: why am I even bothering with such a tool of a tool? NOT HAPPY... AT ALL!

Asked by pik94 2 years ago

Last reply by gsfc12 2 years ago

  • Archived

Lost profile in update!

I just updated to version 89.0, and absolutely hated it on sight. I went to downgrade to version 88.0.1, which demanded I create a new profile, which I allowed it to do. … (read more)

I just updated to version 89.0, and absolutely hated it on sight. I went to downgrade to version 88.0.1, which demanded I create a new profile, which I allowed it to do. But then my bookmarks and settings went missing! I upgraded back to 89.0 but they're still gone! Please help!

Asked by Marc7 2 years ago

Last reply by gsfc12 2 years ago

  • Archived

minimized browser on start up

Just updated to V89. Since that update every time I do first startup in the AM I get a minimized browser screen-see attached screen shot. Never seen this problem before. … (read more)

Just updated to V89. Since that update every time I do first startup in the AM I get a minimized browser screen-see attached screen shot. Never seen this problem before. Once I maximize the browser it will stay that way until next AM start up. Please explain what's happening and how to fix it. Thanks

Asked by arejfour 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

'Bookmark Links' closer together

The thing I liked best about Firefox was the text of the links for the bookmarks were close together, so I could see a LOT of them with little space. That has changed in … (read more)

The thing I liked best about Firefox was the text of the links for the bookmarks were close together, so I could see a LOT of them with little space. That has changed in the recent upgrade. How do I revert to the older version? Or, how do I configure the newer version so that the bookmarks are listed more tightly packed together.

Asked by mountainspring 2 years ago

Last reply by eido.firefox 2 years ago