Firefox Support Forum

Hello My bank stores my device name in order to simplify the log-in process What they fond for me is "my firefox"+ a timestamp Naturally the timestamp does not allows me to be recognized next time... I looked through the parameters and the help subjects but could not find how to personnalize this device name

Can you help pls ?

Christian

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

I have two PCs, both running the same versions of Firefox for years. A little over a year ago, after an update, a new "Private" icon appeared in my taskbar in addition to the normal Firefox icon on one of my machines, but not the other one. This presented, and functioned as two different, independent browser applications; I could just click on the private browser icon to open the private browser without opening the "regular" Firefox. I don't know where this came from, but I like it... but it never changed on my other PC, and I can't find how to apply it; is there a setting or something I'm missing? Why did it happen automatically on one machine, but not the other?

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my bookmarks and important information is gone. Is there any way I can restore it? Thank you in advance.

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple tabs at once before going into them.

I'm currently developing a website that use user printer. And I'm looking for a hook that I can use to know user click the confirm or cancel in print dialog(or print preview window). the onafterprint method will trigger before user click confirm so I guess it's not an option.

Also, someone please tell me the topic describes my questions, I really don't know which topic is best for my question.

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Hello wonderful Mozilla Firefox,

Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other bookmarks" in the "Manage Bookmarks" library window (ctrl+shift+o). I find it a bit annoying that it defaults all the way to the very last folder in my whole library. How to fix this? I tried to delete this folder but that is not possible. I do not need to delete, I just want for my view to default to either the very top, or possibly to remember its last accessed folder/location. Is this possible?

Thank you very much for your time and everything you do.

An avid and loyal Firefox user.

My mother is in her seventies and uses a laptop I purchased for her with Windows 10. Microsoft apparently auto-updated her to Windows 11, and now not only is the whole OS different but the scroll bars on everything are so thin that you can barely click on them to drag. They only get fractionally thicker when you hover over them with the cursor. This is not specific to any website.

The issue exists in both Windows and Firefox on her machine since the update, for some reason. She and I both have the latest edition of Firefox, but I am still running Win 10. I managed to find a registry edit to improve the scroll bar in Windows File Manager for her, but this had no impact on the scroll in Firefox. Is there a way to fix this? I could not find a setting for it.

I have attached a side-by-side screen shot of her scroll in Firefox on Google, before and during hover with cursor. I have also included a screen shot of my scroll in Firefox on Reddit, which looks as hers did before the update and is much more user-friendly.

I'm watching a YouTube video and taking notes simultaneously. It used to work fine, but today, possibly after update 119.0(64-bit), it's not functioning properly. I couldn't resume my video with <space> after switching back from my note using <ALT>+<TAB>.

Any solution for this? Or should I consider downgrading my FF?

Firefox is not asking where save downloaded files. I have the checkbox checked which indicates it should ask every time. I also followed some instructions on here about going to the about:config page and changing a setting to false, but that didn't do anything.

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Windvine Content Description Module updated - problem fixed. I had alternately disabled both Windvine and OpenH264 Video Codex, closed and restarted FireFox with no success. This AM, I updated Windvine, closed and reopened FireFox. Amazon Prime video now works very well. Thanks for your trouble shooting tips ! OS Monterey 12.7 FireFox 118.0.2 PS: FF Tab Manager has returned speedy browsing. Horray !

Dear Mozilla

Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making the system slower glitchy.

This has been an issue for awhile and I checked all the posted solutions. Either the software is consuming an that is normal or something is running in the background. Firefox is at 1831.5 MB as I type this.

Can I uninstall then reinstall? or is everything going to return?

Thank you in advance

Ron