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  • Archived

Lien Facebook

Bonjour, Je ne parle pas anglais, donc cette question sera posée en français. On m'a envoyé un lien facebook par messagerie et je précise que je n'ai pas de compte Facebo… (read more)

Bonjour, Je ne parle pas anglais, donc cette question sera posée en français. On m'a envoyé un lien facebook par messagerie et je précise que je n'ai pas de compte Facebook. Lorsque je clique sur le lien, Firefox s'ouvre sur la page qui contient la vidéo et qui est un compte public, et quand je clique pour lire la vidéo, c'est un nouvel onglet qui s'ouvre où l'on me demande de me connecter pour voir la vidéo et je précise que c'est un compte public. Lorsque je colle le lien Facebook dans le navigateur Microsoft Edge, j'arrive sur la page qui contient la vidéo et lorsque je clique sur celle-ci, la vidéo démarre sans aucun problème. Pourquoi est-ce que cela ne fonctionne pas avec Firefox ? Ma version de Firefox est la 81.0 (64bits). Merci pour votre aide.

Asked by 01benb 2 years ago

Last reply by cor-el 1 year ago

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Strange web address

Over the past few days, when I enter some web addresses on my address line I am taken to websites that start with "WW#" where # is some number. The highest I have seen is… (read more)

Over the past few days, when I enter some web addresses on my address line I am taken to websites that start with "WW#" where # is some number. The highest I have seen is WW17. These are websites that have nothing to do with my search.

I have Bitdefender and Malwarebytes installed on my computer, along with AdBlock and CookieAutoDelete and everything scans clean.

Is there some setting in Firefox that is causing this or a setting I missed?

Asked by trainerjk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Facebook is not working properly on Firefox - their links don't work, limited to one visible post, my own home page is blank. It all works on Safari - how do I make it work on Firefox?

Facebook is not working properly on Firefox - their links don't work, limited to one visible post, my own home page is blank. It all works on Safari - how do I make it … (read more)

Facebook is not working properly on Firefox - their links don't work, limited to one visible post, my own home page is blank. It all works on Safari - how do I make it work on Firefox? Using an Apple with MS Catalina (recent upgrade).

Asked by dan.wolford 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Gmail inline images displaying as image filenames, not images

When I receive an email with an inline/embedded image, I only see the image's filename. When I insert an inline/embedded image into an email, I see the image, but once i… (read more)

When I receive an email with an inline/embedded image, I only see the image's filename. When I insert an inline/embedded image into an email, I see the image, but once it is sent, only the image's filename is displayed within my email--the recipient is able to view the image as normal on their end. This image issue has not affected image searches or anything other than in Gmail using Firefox--I can see the images when using Google Chrome and Safari. Any advice or help is greatly appreciated!

Mac Catalina 10.15.7 Firefox version 81.0 64-bit No Extensions Add ons

  OpenH-264 Video Codec provided by Cisco Systems, Inc.
  Shockwave Flash (32.0 r0)
  Widevine Content Decryption Module provided by Google Inc.

Asked by katfoster 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Whatsapp Web not opening on newest version of Firefox

Hi! My computer updated to the latest version of firefox and now Whatsapp Web wont open at all. When I try to load it, it simply isn't acknowledged and stays on the curre… (read more)

Hi! My computer updated to the latest version of firefox and now Whatsapp Web wont open at all. When I try to load it, it simply isn't acknowledged and stays on the current page, as if I didnt take in a proper IP or something. I dont know much about computers or systems and cant figure out what to do. Help! I need to be able to open it on the computer!

Thank you community!

Asked by bergman.danielle 1 year ago

Last reply by Wesley Branton 1 year ago

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backing up/restoring history

How do I back up/restore my Firefox history? I save my bookmarks regularly and got your info on Firefox profiles. I did a quick scan but didn't see info on Firefox histor… (read more)

How do I back up/restore my Firefox history? I save my bookmarks regularly and got your info on Firefox profiles. I did a quick scan but didn't see info on Firefox history data. Thanks.

Asked by kingwillard 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 81 and IMDB

Just recently the right click Save Image As... option has disappeared from Firefox when viewing the IMDB galleries. The option is still there with Chrome or Edge. So far … (read more)

Just recently the right click Save Image As... option has disappeared from Firefox when viewing the IMDB galleries. The option is still there with Chrome or Edge. So far this quirk has only appeared on IMDB. How do I get Save Image As... back ?

Asked by audio_downunder 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Graue und verschwommene Seiten

Hallo, seit Kurzem blockiert Firefox immer mehr Websites, indem sie grau unterlegt sind oder verschwommen. Dann hilft nur ausweichen auf einen anderen browser. Woran lie… (read more)

Hallo, seit Kurzem blockiert Firefox immer mehr Websites, indem sie grau unterlegt sind oder verschwommen. Dann hilft nur ausweichen auf einen anderen browser. Woran liegt das? Welche Einstellungen müssen ggfls geändert werden? Benutze Firefox 81.0, Wondows 10. Vielen Dank und sorry, dass ich nicht in englisch schreibe. Erich

Asked by boehme-erlensee 1 year ago

Last reply by philipp 1 year ago

  • Archived

Site only displays Chinese, and always resets to ch. instead of www.

I'm not sure what I did, but I accidentally clicked or right clicked and one website now only displays Chinese text and will always reload the page as ch. instead of www.… (read more)

I'm not sure what I did, but I accidentally clicked or right clicked and one website now only displays Chinese text and will always reload the page as ch. instead of www. What do I do to fix this? I deleted cache and cookies and it didn't fix it.

Asked by brokenneko.ricky 1 year ago

Last reply by cor-el 1 year ago

  • Archived

outlook.com doesn't work, it doesn't open

Hi. Since yesterday I can't log in nor read emails from my browser. When I follow the usual link for emails https://outlook.live.com/mail/0/inbox it simply doesn't allow … (read more)

Hi. Since yesterday I can't log in nor read emails from my browser. When I follow the usual link for emails https://outlook.live.com/mail/0/inbox it simply doesn't allow me to open any page. I can see my emails just from the app on the mobile phone. No way to use the browser.

Any suggestion?

Asked by daniela.pg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Latest Update causes problems ordering groceries from woolworths australia

Latest Update causes problems ordering groceries from woolworths australia - www.woolworths.com.au . the following error keeps poping up . Sorry, an … (read more)

Latest Update causes problems ordering groceries from woolworths australia - www.woolworths.com.au . the following error keeps poping up .

Sorry, an error has occurred. If you continue to receive these errors please contact our Customer Service Team on 1800 000 610.

Asked by CLINTON33CANN 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Glich in Firefox

When I use Clickup, I keep getting the message, "Browser Doesn't Support Service Workers". Just started happening! Works fine in Google Chrome which I don't want to use. … (read more)

When I use Clickup, I keep getting the message, "Browser Doesn't Support Service Workers". Just started happening! Works fine in Google Chrome which I don't want to use.

Asked by bob192 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Some Web Pages Do Not Display Until Scrolling

On some websites, I am presented with a blank page, which renders instantly once I scroll. For example the following page did this, but only the first time that I did thi… (read more)

On some websites, I am presented with a blank page, which renders instantly once I scroll.

For example the following page did this, but only the first time that I did this:

> https://www.moonofalabama.org/2020/09/dni-letter-supports-allegation-that-hillary-clinton-created-russiagate-.html#more

Asked by Matthew G. Saroff 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Dropdown List not working

Every droplist is much too short so it doesn't display all entries, it's on the upper side of the page and not below the droplist as expected. I've removed firefox and my… (read more)

Every droplist is much too short so it doesn't display all entries, it's on the upper side of the page and not below the droplist as expected. I've removed firefox and my profiles, all mozilla and firefox data, when i reinstall firefox it works for around 30-50 seconds as expected and after that time, when i refresh the page it looks broken again.

System: MacOSX Catalina. Firefox 81

Asked by gummipunkt 1 year ago

Last reply by victorteoh0 1 year ago

  • Archived

Firefox crashes before opening

A few days ago my Firefox browser started crashing before it even opens. I'm not very tech-oriented. Can I just delete Firefox then re-download it? I have an older Mac… (read more)

A few days ago my Firefox browser started crashing before it even opens. I'm not very tech-oriented. Can I just delete Firefox then re-download it? I have an older Mac that is running low on storage, so this may have been a contributing factor. I have deleted some stuff and have some storage but Firefox still crashing. I get only a box that says Firefox crashed and do I want to send a report. So I send the report and get no response. I am using Safari for today - but this is not my choice - Safari doesn't load links like it should. Never had ANY problems with Firefox before and have used it predominately for 20+ years.

Thank you for any instructions you can send me on how to fix my Firefox.

Asked by janicek61 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Logging on to Facebook

I've had Facebook bookmarked on my Firefox browser for years, and have never had a problem logging onto Facebook by simply clicking on the saved bookmark...no need to ent… (read more)

I've had Facebook bookmarked on my Firefox browser for years, and have never had a problem logging onto Facebook by simply clicking on the saved bookmark...no need to enter my Facebook password. Over the last few weeks however, the first time I click on the bookmark to log onto Facebook each morning, I'm prompted to enter my Facebook password to log on, use the code generator, etc. The messaging states that my Firefox browser isn't recognized by Facebook, ever after I save the browser again, each morning, while completing the log in to Facebook. After I have successfully logged on each morning, I can access Facebook for the rest of the day by simply clicking on the saved bookmark. But I have to repeat this process each morning. I used the Microsoft Edge browser to log onto Facebook yesterday, went through the whole log in process, code generator, saved the browser, etc., and this morning was able to log onto Facebook via Microsoft Edge simply by clicking on the saved bookmark....no need to re-enter my Facebook password. Is there a way I can fix this problem in Firefox settings, so my Firefox browser will again be recognized by Facebook when I click on the saved bookmark? Thank you.

Asked by tes575 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox doesn't play automatically YouTube videos

Hi, I recently was testing browsers, and I think I will stay with Firefox, but the only con I find is that when you go to a Youtube video, instead of playing it automatic… (read more)

Hi, I recently was testing browsers, and I think I will stay with Firefox, but the only con I find is that when you go to a Youtube video, instead of playing it automatically, you have to click it and it's annoying. Is there any way to make the videos to auto-play? Thanks.

Asked by matteo111209 1 year ago

Last reply by cor-el 1 year ago