Showing questions tagged: Show all questions
  • Archived

Firefox Sync is not bringing in my synced bookmarks

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bri… (read more)

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

Asked by ursJAR 2 years ago

Last reply by Jinx 2 years ago

  • Archived

not sync

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on,… (read more)

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Asked by Raul Xavier 2 years ago

Last reply by Andrew 2 years ago

  • Archived

Empty account after upgrade

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and mem… (read more)

Good afternoon, after updating the browser I was thrown out of the account. Then I went back into it and I lost all my account information. there are no bookmarks and memorized passwords or history there is nothing. How can I restore all data in my account? [email address]

Asked by Vladyusha 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

Logged out from all website after run firefox on Windows

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in … (read more)

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in Windows, I will logging out from all websites in Firefox in Debian. I produced this problem before but does not understand it happen because I used Firefox in Windows last time. Looks like all cookies will erase in Debian. But I do not know why. Please note I have logged in to Firefox before and this does not happen when I logging to my Firefox account.

Asked by Amir 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Sync Not Working On New Computer

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks o… (read more)

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks or settings sync. I do see that the device is connected to my account, and I get a notification on my personal laptop that the new laptop is connected to the account. I went through the troubleshooting steps and I unlinked all for my devices, updated the browser on all devices, and logged back in. Still no luck, the browser is just not syncing. Any advice would be appreciated.

Asked by nikhil.vashee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password was changed

After I reinstall all my operation system I forgot password to my account I reset it and now I dont have any my date. I read about this and they are delete from server is… (read more)

After I reinstall all my operation system I forgot password to my account I reset it and now I dont have any my date. I read about this and they are delete from server is there any way to restor them? I had some important data in this account.

Asked by maciek15557 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Cannot Sync to new Computer

Hello! I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have en… (read more)

Hello!

I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have enabled these items to be synced, checked that cookies are on, closed and restarted both my computer(s) and firefox multiple times as well as everything else laid out in forums here.

Can anyone help me port my bookmarks over to my new computer?

Thanks.

Asked by keith.mccormack 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks are not syncing across devices!

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad. Each install is logged into the same Firefox account, and… (read more)

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

Asked by firefox793 1 year ago

Last reply by user2718304 1 year ago

  • Archived

Logins and Passwords Empty

Just last night I updated Firefox to version 78.0.1 on Fedora. I cleared all my history. I had to sign in to Firefox account again for some reason. And this afternoon I … (read more)

Just last night I updated Firefox to version 78.0.1 on Fedora. I cleared all my history. I had to sign in to Firefox account again for some reason.

And this afternoon I discovered that my Logins and Passwords has gone empty. I use master a password and that is still in effect, and my sync settings includes logins and passwords. I've done this many times--signed in to my Firefox account, set up a master password and I'd see all my saved passwords there after doing a fresh install of my operating system. I don't know what happened now.

Asked by selectiveduplicate 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE???

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE??? They are 1) - [email]@sky.com, and 2)- [emai… (read more)

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE??? They are 1) - [email]@sky.com, and 2)- [emaill]@outlook.com. I have succumbed to using a "primary email address", but I still CANNOT get what I want. IT IS JUST NOT ON. E.G. "A secondary email is an additional address for receiving security notices and confirming new devices. Account already exists". MY ONLY REPLY IS "they would do because they are already mine". so, PLEASE GET IT SORTED OUT. Thankyou. I am getting really fedup with mozilla. It is a good browser, it's just the people that make the rules that do my head in.

Asked by bugrit 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Can't login to sync

Parrot OS 4.10, Firefox 77.0 Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage … (read more)

Parrot OS 4.10, Firefox 77.0

Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage which I cannot figure out how to do. Cookies are not blocked and there is no setting in preferences for local storage.... Remember History is enabled.

Re-install of Firefox did not help. Anyone run into this before?

Asked by Rex Racer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (read more)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Asked by 029gautam 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Lost user data

Over the past couple of days I have been using my moms pc while I have been at her house. So I logged into her firefox with my account. Now my logins passwords and book… (read more)

Over the past couple of days I have been using my moms pc while I have been at her house. So I logged into her firefox with my account. Now my logins passwords and bookmarks have replaced hers when she logs into her account on any device even 1 that has never had an account on it at all let alone my account. I have rebooted the device tried logging out of all devices and then back in with no luck. I have also gone to about:profile on both her pc and her laptop and I was still not able to find her information. However she can login but for what ever reason has all of my information.

Asked by jimabecker 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (read more)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Asked by tomasz 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Update and Firefox Sync

My setup: Desktop Firefox - Main sync. Laptop Firefox - Secondary. Android Phone - Additional Sync. Firefox on my Desktop recently updated to the latest version. In … (read more)

My setup:

  • Desktop Firefox - Main sync.
  • Laptop Firefox - Secondary.
  • Android Phone - Additional Sync.

Firefox on my Desktop recently updated to the latest version.

In doing so,

  • it reset/removed all my personal settings for my addons. (it even re-asked me for all the permissions)
  • Signed me off of Firefox sync.

So I figured, that's what Firefox sync is for right? sign-on, resync my stuff back to the latest sync.

After syncing

  • Addons personal settings remained reset/removed.
  • All personal Firefox settings around privacy settings and tweaks were reset to default.
  • A lot of old long bookmarks suddenly reappeared. (not a big deal)
  • Password issues * read below

* Password issues. After adding some new passwords while using my main sync Desktop, I noticed It had about 200 less passwords than my Android/Laptop sync.

Is there a way to merge both the password files from my Desktop/Laptop profiles (or even androids)? Sync doesn't seem to be doing it?

Asked by andme44 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

syncing across all devices and desktops

I am having issues with Firefox NOT syncing across all devices and desktops consistently. I have gone through all devices and desktops and made sure the settings are setu… (read more)

I am having issues with Firefox NOT syncing across all devices and desktops consistently.

I have gone through all devices and desktops and made sure the settings are setup to allow for syncing of open tabs, but the syncing is not consistent across all devices and some devices aren't even showing up in the synced tabs window. Any help would be great.

Asked by brett.blackmon 1 year ago

Last reply by cor-el 1 year ago